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Comments
Try your best, I'm sure you will manage ^^
I would like to make a remark though. If Rosy3 and you are the same person, you should also ask support to close one of those accounts down. You are not allowed to have multiple accounts on the same server. If you want to have more than one account, start one on a different server, for example the French, German or English server (includes UK, USA and Australia - India also has a lot of English speaking).
In het Nederlands: je mag maar 1 account per server hebben. Als jij en Rosy3 dezelfde persoon zijn, is het misschien slim om support te vragen een van die accounts te beeindigen. Als je wel meerdere accounts wilt, kun je een nieuwe starten op een andere server, bijvoorbeeld de Franse, Duitse of Engelse server (met inbegrip van Engeland, Amerika en Australie - India heeft ook een heleboel Engels).
The spam folder is a folder in your e-mail programme (like inbox, outbox, sent items) that intercepts mails that may be marked as spam. Thus junk mails that you may not want to see. Most promotions and advertising mails end up in there. The mail from GGS is seen as advertising and therefore may also end up in there. In some mail programmes the spam folder is called a junk folder and in some online mail clients, gmail iirc, it is called promotions.
There should be an icon bottom left of your farm that you can click on. It opens a box where you can fill in your e-mail. Here is the newest tutorial on how to collect your welcome gift including pictures:
Collecting your welcome gift (click)
I know my email works, I get emails for my other 3 farms, so it isn't that. I entered the address for the welcome gift yesterday when I started the farm, and it didn't come. So I thought I must have just mistyped it (twice, both boxes), so tried again today! Still no.
Do I need to contact support? Or just try yet again tomorrow? Yes, I checked my spam folder too, though none of it ever goes there...