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Accidentally demolished a deluxe field - edit by Rosy ... was help

andy (GB1)andy (GB1) GB1 Posts: 20
I am asking for your help. Today I clicked on the Deluxe field upgrade from lv4 to lv5 and to my surprise the field was demolished. Can you help me how I can get the big field to sleep. It wasn't intentional. I worked hard to get it. Thank you very much.

Happy farming 

         andy
Post edited by RosyStarling on

Comments

  • andy (GB1)andy (GB1) GB1 Posts: 20
    l loss my Deluxe field ,how l can to do give him back,please ???
  • boer Diederik (NL1)boer Diederik (NL1) NL1 Posts: 19
    edited 20.10.2023
    if you have clicked on the demolish button instead of the upgrade, then the field is lost, the process cannot be stopped.
    that's why they give you a warning before the demolishment actually starts.

    if that was not the case, then you should send a ticket to support
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 4,718
    edited 20.10.2023
    I am asking for your help. Today I clicked on the Deluxe field upgrade from lv4 to lv5 and to my surprise the field was demolished. Can you help me how I can get the big field to sleep. It wasn't intentional. I worked hard to get it. Thank you very much.

    Happy farming 

             andy
    I moved you from bugs to general discussionss as this is not a bug, and changed your title to something more meaningful.

    As boer says you do get a warning.

    You could try support - https://support.goodgamestudios.com/ . I do  not have much hope for you though.
    You will get an auto response immediately.
    Human response is currently taking up to 15 working days. That is not public holidays and weekends.
  • There are many players in my cooperation who complain that they lost gold because the swift seeder used materials they did not have in stock, without giving any warning that they were about to exceed their spending limit.
    Maybe Andy didn't get a warning when he unintentionally destroyed his deluxe field either.
    If that is the case, he surely deserves to be compensated!


  • I was just thinking that, Andy has been playing this game for many years. There have been so many glitches in the game lately, I don't believe she got that warning.  She should get her field back, or the fall apples.
  • By the way, Andy got her field back, so GGS  support is not a complete waste of time !
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 4,718
    Yay  ... fantastic news :smiley:

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