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Advent Calendar Issue

This is the response I get when I click on Day 13 of the Advent Calendar.
It is 13 December 2022 and 08h16 Central USA time.

Comments

  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 4,718
    All should be well now

    Do try again 

    Let me know if it still fails

    Good luck

  • It worked, thank you.
    I guess this thread can be deleted if you want.
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 4,718
    Phew !!


    I'll leave so if others had trouble earlier they know it was sorted and can try again

  • We are realizing now that the advent calendar has disappeared for many of us. Rudolph is nowhere to be found. Some in my coop report that they did get Santas post box today but many of us did not. I thought it had 1 more day to go after today. The last gift I collected was Dec 23 and Rudolph is not here on Dec 24. I would really like another Santas post box :)
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 4,718
    You are talking about the in game Advent Calendar and not the contest which this was about

    However I will answer you here

    Today is the 25th and it finished on the 24th with Santa's Postbox

    If you think you wrongly missed out contact SUPPORT


  • Heather Norsk (US1)Heather Norsk (US1) US1 Posts: 7,346
    edited 28.12.2022
    In response to the in-game advent calendar ....
    according to my forum date stamp, FarmerJoe's message was posted on the 24th

    The event had been set up where the reindeer moved locations based on local server farm time (for me, in central USA, it moved at midnight my local time, not midnight Germany time), but my acct on another server moved at their local midnight time, not the same as my USA time.

    BUT, they ended the entire event at midnight Germany time, so all reindeers across the globe no longer appeared at that time.
    What that means for the west coast of the USA, is that if they did not log in & find the reindeer before 3pm on the 24th, they missed out.... they only got 15 hours on the 24th to find the reindeer, instead of 24.
    East coast at least had until 6pm, but still only 18 hours instead of 24. 
    It kinda stinks, especially for those who don't get off work before then, but I don't think it's a bug.

    I suppose you could still write to support and request if they might compensate it due to the lost time ? 

    Post edited by Heather Norsk (US1) on
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