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Big Farm Sales

antigone6 (US1)antigone6 (US1) US1 Posts: 462
in Bug Reporting & Technical Issues
A few farmers (myself included)  that have tried to make a purchase from Big Farm sales are receiving an error message and have been receiving this message since yesterday.






Comments

  • Sola (US1)Sola (US1) US1 Posts: 63
    edited 27.10.2022
    I also been getting error message too in Big Farm Sales

              

  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,465
    edited 28.10.2022
    Which offers ?

    Top right ? Offer hub ?  or ?

    Can you provide a screenshot of the error message please?

    Or exactly what the error message says.



      
  • antigone6 (US1)antigone6 (US1) US1 Posts: 462

    It is from the BF sales top right. Where many different offers such as the growth bundle, are






  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,465
    You need to contact SUPPORT now

    There are other reports too now



      
  • antigone6 (US1)antigone6 (US1) US1 Posts: 462
    Thank you Rosy.  I sent in a  support ticket with a pic of the error message.




  • antigone6 (US1)antigone6 (US1) US1 Posts: 462
    Any word when the Big Farm Sales will be fixed? Thank you




  • Mathias (US1)Mathias (US1) US1 Posts: 40
    When I click on the BF % icon at the top of the screen, (to buy gold, balloon tokens, etc) it comes up with a message saying
    An error occurred, please try again later.
    This has been ongoing for 5 days now. I sent Big Farm a note saying this, but get no reply, and the issue still remains.
    I need to know if this is a Big Farm issue, or is it on my end.
    side note: everything else in the game works fine, and I have no internet problems on my computer.
    HELP !!!!!
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,465
    @Mathias (US1) I moved you to the current thread on this topic

    GGS are already aware or the issue

    You should have had an automated acknowledgement from Support immediately

    It takes up to 5 working days for a human response from Support. Yesterday Germany had a Public Holiday yesterday. Parts of it today as well

    So if you sent a a Support ticket Friday the 5 working days are next Tuesday ish



      
  • antigone6 (US1)antigone6 (US1) US1 Posts: 462
    ty Rosy for the info  :)




  • Auburnjuju (US1)Auburnjuju (US1) US1 Posts: 8
    So Rosy, you should be getting GREAT Holiday pay since you are the only one working then :))
  • Data King (US1)Data King (US1) US1 Posts: 7,974
    edited 12.11.2022
    Watch those so called sales above your tasks.  :open_mouth:
     There is one currently running offering "Decorations" Well guess what = Not a single decoration is for sale!! All are skins/appearances - when did these become "Decorations" ???  :s Talk about misleading!! Wow and we thought the in game ads where bad!!

  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,465
    @Data King (US1)  Can you provide a screenshot please?


      
  • Data King (US1)Data King (US1) US1 Posts: 7,974
    RosyStarling said:
    @Data King (US1)  Can you provide a screenshot please?
    I wish lol No I am not that good with computers. It was a Sale box we usually get above the tasks. This one said "Sale - Decorations" Well to my surprise when I opened it to see the selection of "Decoration" they may have for sale. I find nothing but appearances/skins for sale.
     These are not "Decorations" Yes they may change the appearance on your farm but they do not provide any happiness to lower production costs!

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