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🌀 🌟 ~Mod News Bulletin~ [3rd Edition] 🌀 🌟

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  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230



    UPDATE


    Monday 9:00 AM CEST for INT

    9:30 AM CEST for everyone else



      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230


    We are aware that some have now lost the GPE  :( 

    it is under investigation already

      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230




    Two FREE gifts today!


      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230
    edited 23.09.2021


    The DreamWorld is currently down for technical issues.


    There will be  a rollback for the Dream World, to bring it back it was at 9:00 a.m. CEST today


    There will be data loss if you did something between 9:00 a.m CEST and about 9:30a.m CEST



    Post edited by RosyStarling on
      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230

    If you incurred losses because of the disastrous end to the last Dream World 

    contact Support

    They will be dealt with on a one to one basis


      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230



    Update tomorrow morning CEST


      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230

    Update is delayed :disappointed:


      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230

    Update now expected from 12:00 CEST onwards

      
     

      

  • ~The Update Will Definitely Arrive Before Next Weekend~

    Sorry for the delays




                  
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230

    The Beach Garden error was NOT fixed as promised!!  :(


      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230
     

    Here's to Nature has started while a Hint of Hawaii is still running


    As there is only 10 hours of Hawaii left both will continue


      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230






    Free Appearances in the Offer Hub :smiley:



      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230

    The next Themed Event is starting tomorrow


      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230
    edited 15.10.2021



    Free Halloween decoration available in the Offer Hub


    Available for 48 hours after log in




      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230
    edited 28.10.2021

    UPDATE due around 10:30-11:00

    Expected downtime of 30 minutes




    Post edited by RosyStarling on
      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230
    edited 29.10.2021

    There will be a HotFix to fix the Fortune Teller


    No downtime but a refresh will be needed


    Post edited by RosyStarling on
      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230

    HotFix this morning


    The following issues have been fixed:


    - Barnacle's Ship
      - fixed the issue that caused the lower number items being deducted and credited than the displayed amount.

    - WWC Ranking
    - fixed the issue that caused the lower number of items being deducted and credited than the displayed one

    If you were online when it happened you will need to refresh

     
      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230
    edited 10.11.2021

    The HotFix this morning fixed the following issues:

     - Village Fair bugs

     - Coop Championship payout issue (Compensation will be handled separately)



      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230

    Cooperative rewards for the last two runs where there were issues

    have been compensated.


    All affected players should have received a compensation package

    made up of rewards from the relevant league



      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230
    edited 15.11.2021

    You may have seen the registration button for Global Point Event


    There is an error in it and has been withdrawn


    Look out for it's reappearance - it will be back as soon as possible




      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230

    Update tomorrow morning CET


      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230

    Downtime imminent to connect the CHWE to the FL



      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230

    Hotfix on Monday


     starting at 9:00am for Pre, ~9:30am for Global.


    The expected downtime is ~30 min.

     + Horse Season - fixed an issue where reward avatars and trophies were not displayed in the reward dialog
     + Horse Season - fixed an issue where the green arrow to the diamond league section was not from working
     + Other issues related to the winter temp farms have been also fixed.

      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230
    edited 02.12.2021

    The score is not updating for the farmers league has been fixed


     Also, Fishing Hardworker Event end time has been adjusted, 

    matching with the Farmers' League end.


      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230


    The unexpected downtime was to a correct the bug

    on the deco set bonus on the Xmas Farm


      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230

    Rather late but we do now have a

    fuller explanation of the two downtimes today


    - Festive Farm 

    - fixed an issue that caused an extra festive coin bonus from the deco set not working for some festive farm production


     - Barn 

    - fixed an issue that caused where players were unable to sell products from the barn when the festive farm stayed locked.

      
     

      

  • ~The score is not updating for the Global Points Event~

    This will be looked into on Monday.  Thank you for your patience.



                  
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230

    Global Point Event has been paid out  :smile:


      
     

      
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 3,230
    edited 15.12.2021
    mistletoe-0049gif by 123gifde

    Update tomorrow


    Starting from 9:30 a.m. CET


    All servers are affected


    Expected downtime is about 30 min


    mistletoe-0049gif by 123gifde

      
     

      
  • ChickadeeQuilterChickadeeQuilter Posts: 967
    edited 16.12.2021


    ~Bug Fixes~

    The Team has fixed the following bugs: 


    - Hawaii event - fixed an issue that caused the event to be displayed as finished while it's running
    - Game sound - fixed an issue that caused the animal and WoF sounds not from working.

    Please Note that you will need to refresh the game to see the above fixes.

    mistletoe-0049gif by 123gifde



                  
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