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Help for a player

I need help from all of you. As you all know, I'm a leader of a coop. A player from my coop has forgotten his password. He hasn't connected his account with Gmail. He made a 2nd account and messaged me he have forgotten the password. How can I help him? Should I say to him to contact Support?

FuriousDragon07 (IN 1), Leader of the coop United Farmers.
“The best way to find yourself is to lose yourself in the service of others.” 
                                                                                                                   – Mahatma Gandhi                                                           

Thanks to @farmerjohn 22 (US1)
For more details, click on CrazyBigFarm Site | Goodgame BigFarm Wiki 


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