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Administrater change my information

The Drifter (US1)The Drifter (US1) US1 Posts: 243
When I tried to log on the forum I got a message that I needed to change my password because an administrater had changed my information. Why would they change my information?

Comments

  • We'll have a look at what's going on
  • BugsBunnyBugsBunny Moderator, Guest Posts: 1,612
    When I tried to log on the forum I got a message that I needed to change my password because an administrater had changed my information. Why would they change my information?
    Please follow the steps below:

    1) Go to forum password reset (https://community.goodgamestudios.com/bigfarm/en/entry/passwordrequest)
    2) Enter your registered email, and change your forum password to the same as your in-game password.
    3) Load the forums one more time from in-game.
    4) Login, you should be able to login now  :)

    Best Wishes,
    Bugs Bunny & TiminuTufu
  • The Drifter (US1)The Drifter (US1) US1 Posts: 243
    Still does not answer why they would be changing my information. I have no problem getting on the forum with Edge browser. Chrome browser says they changed information
  • BugsBunnyBugsBunny Moderator, Guest Posts: 1,612
    Still does not answer why they would be changing my information. I have no problem getting on the forum with Edge browser. Chrome browser says they changed information
    @The Drifter (US1)

    It is related to a recent update/patch we did to the forums, Unfortunately, I cannot reveal much information about the same at this point.

    But this steps are a workaround for the issue, if you are facing any sort of difficulties, please feel free to drop me a message  :)


    Best Wishes,
    Bugs Bunny
  • rie22 (US1)rie22 (US1) US1 Posts: 361
    i had the same problem, took me a week to get back into the dang forum! i had to go through an old account on another server and go to support. my whole account was broken. 

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