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forum account changed suddenly

@SnapDragon



since a few days my normal account (jorisvanvlijmen) on this forum has suddenly changed into the account that I created at the time of the test server to play on. at that test server you could report bugs so that they could be solved in the game. now that test server forum account has suddenly become my "normal account" on this forum. I would like to see it restored to the account of Jorisvanvlijmen. I await a response

Greet Joris


Post edited by [Deleted User] on

Comments

  • You really need to contact support for that and not the moderators. 

    Just in case you're not sure know how here's a screenshot to help



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  • You're welcome

  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 1,404
    edited 02.07.2020
    Hello Jorisvanvlijmen,

    My fellow teammate @SnapDragon just alerted me about this issue, We have fixed this for you, it should now show as jorisvanvlijmen (NL1).

    Please clear your browser cache one time and use the forum button from in-game for the fix to be applied, please feel free to contact me in private if you are facing such issues again in the future.

    Best Wishes,
    Board Moderation Team

                  
  • Data King (US1)Data King (US1) US1 Posts: 7,897
    @jorisvanvlijmen (NL1)  watch the server name & flag selection when u do try to log in - u have both accounts just have to be sure to log completely out of the test server account first. Then clear empty every thing again then retry ur log in :)

     Need help check CrazyBigFarm
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  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 1,404
    @Data King (US1) i already did that, it was not an local issue. 
    @BugsBunny

    Thanks for the quick fix, its is fixed.

    Greets Joris
    @jorisvanvlijmen (NL1)
    Thats great to hear, always happy to help  :)

    Happy Farming,
    Bugs Bunny

                  
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  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 1,404
    @BugsBunny

    i see that i lost all my private messages and batches earned in the past, as the assocations with earlier posted topics, is it possible to restore that too ?

    greetings Joris
    I can help you with that, please check your private messages :)

    Regards,
                  
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