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~ Mod News Bulletin! ~ 2nd Edition

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  • Howdy Farmers!

    Very very minor information despite the title!

    According to our investi - 

    There is a display error for Dream world , Showing 2 weeks rewards



    But be assured, the rewards for the first and only week are still at 40.000 diamonds!

    Stay tuned for more info!
  • edited 28.05.2020
    Hola Everyone! Our Investi went working!


    And concerning the Tree's moving around on Horse Ranch , There will be an hotfix coming ( no estimated timeframe ) 

    it will probably set the position of the tree's stable, but we dont know yet what it will look like , please stay tuned !

    This was clearly unintentional 

    Okay, A little more news , Hotfix has been applied , Everyone should only have to refresh their game, to fix the issue

    No downtime associated with the HotFix!


    Post edited by TiminuTufu (FormerMod) on
  • WillyBigFoot (FormerMod)WillyBigFoot (FormerMod) Moderator, ModGreen Posts: 143
    edited 02.06.2020


    There will be a Hot Fix this morning.
    20 - 30 minutes
    If all goes well. Cross your fingers
    9:am ish CEST, 12 am PST, 
    5:pm Tomorrow in Queensland, Australia
     <3  

    CM Katsuohouse_with_garden  7 minutes ago
    The hotfix seems not to be ready disappointed I"ll inform you the next timing.

    We r back but still a few issues with the VF
    Stay tuned for the next Hot Fix Breaking News Coming soon to a game near you
    Post edited by WillyBigFoot (FormerMod) on
  • CM_KatsuoCM_Katsuo Community Manager Posts: 1,556

    ******************************************

    HU1, SKN1, LT1 server update
    ******************************************

    The HU1, SKN1, LT1 will be experiencing a short downtime for the server update, starting from around 11:00 CEST today.

    This update will be able to improve the start of the events. After the update, we will trigger multiple events one after another for testing on HU1, SKN1 and LT1. Please keep in mind that the duration of each test event would only last one hour. Despite the duration of the events, there will be the reward payout at the end of each event.

    The schedule of the test events (CEST) :

    06.17
    • 12:00 - 12:55: Halloween Search Event
    • 13:00 - 13:55: Candy Farm Wheel of Fortune
    • 14:00 - 14:55: Mushroom Search Event
    • 15:00 - 15:55: Christmas Wheel of Fortune
    • 16:00 - 16:55: Football Fever Event
    • 16:05 - 17:00: Football Fever Event Trader 
    Please be aware that any loss that occurred in the test events will not be compensated, and do not contact our support for those test events listed above.

    We apologize in advance for any inconvenience that this might cause. 


  • We will be doing a small adjustment and all servers will experience a short downtime tomorrow at 08:00 CEST.
    June 23

     The adjustment is not any visible change on player side. It will require a restart of servers, so downtime is expected to be rather short (10-15min).
  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 944
    edited 01.07.2020


    UPDATE NOTIFICATION (DOWNTIME)


    We will be doing part two of the June update today, starting time would be 9:30 AM CEST for International-1 and 10:00 AM CEST for all other servers. The approximate downtime would be ~30 minutes.

    Happy Farming,
    Your BigFarm International Team
  • This message has been brought to you by the crazy cat !

    I can now confirm, that all the gold rewards and the seaweed humus rewards of the previous 3 contests

    Have all been awarded :)

    Congrats to those who participated and won prizes , and thanks for participating :)

    We will try to continue offering contests as much as possible <3
  • Hi I think this latest news will please some of you.

    Players are able to upgrade the current monument until Friday this week, 8:00am CEST. After that, the monument will be locked and no longer upgradable.

  • We will be doing a hotfix at 12:30 to fix a problem with drop items not dropping from the highest level production buildings.

    Downtime ~15 mins

    We will start with INT first and then global.

  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 944
    edited 10.07.2020



    HOTFIX NOTIFICATION

    HOTFIX TIME: MONDAY, 13TH JULY

    We are going to do a small hotfix update on Monday morning at around ~09:00. CEST.
    The following issues will be addressed:
     * a few background fixes for the new ML reward (Master Factory)
    * a fix for the issue that made players over level 1000 not see the FL.
    * a fix for the VF issue.

    Happy Farming,
    Your BigFarm International Team
  • The hotfix for the village fair is about to start.

    The Shinkei event will stop and you will receive an end reward based on your current ranking. The event will start again after the hotfix and will last until the end of the CC.



  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 944
    edited 17.07.2020

    Forum Login Issue - Solution


    We are aware that some of you are having issues when logging into the forums, and are shown an error message similar to "An administrator has changed your password" and "Email not verified".


    If you follow the below workaround, you will be able to login to your forum account

    1) Go to forum password reset (https://community.goodgamestudios.com/bigfarm/en/entry/passwordrequest)
    2) Enter your registered email, and change your forum password to the same as your in-game password.
    3) Load the forums one more time from in-game.
    4) Login, you should be able to login now  :) 

    Note: In-game password and Forum password should be the same

    Regards,
    Board Moderation Team 
    International Forums
    Post edited by BugsBunny on
  • edited 20.07.2020

    A update to the master factory



    Master Factory Rewards


    We've been given an updated explanation of how and when the rewards from your master factory will be processed. This is what we've been told:


    The reward production of the Factory is intended to run for 4 days (4 rewards, 1 day cooldown each to be granted). But if the gap between the ending of the previous and current CC runs is shorter than 4 days, then the remaining reward production from the previous CC will be paid out at the end of the current CC. When the new reward production from the current CC starts, the production from the last CC ends.

    So if you didn't get everything that you expected to get from your factory, don't panic, you'll get it when the current CC ends.



  • Wedding planner event


    Looks like someone has been left standing at the altar.

    Sorry folks but the event has been cancelled for now. It is scheduled to restart tomorrow the 24th. We have no word yet on possible compensation.


  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 944
    edited 28.07.2020



    DOWNTIME ALERT

    The International-1 server will face a short downtime on Wednesday (29/07/2020 - 9 AM CEST) as a part of the update.
    The rest of the servers will face a short downtime on Thursday (30/07/2020)
    The expected downtime would around ~30 minutes as usual.

    Note: International server would get the update first on 29/07/2020 and the rest of the servers would get it by the next day.


    Best Wishes,
    Your BigFarm International Team
  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 944



    DOWNTIME ALERT


    The International-1 server will face a minor downtime on 9 AM CEST tomorrow (30 July 2020) around 30 minutes as apart of bugfix.

    The rest of the servers will face a minor downtime at 9:30 AM CEST tomorrow (30 July 2020) as a part of the global update.


    Stay Tuned For More Info!
    ~ Your BigFarm BM Team
  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 944



    DOWNTIME ALERT


    We will be doing a short server hotfix to fix an issue with the repeat harvester that prevents players from going to the island farm.
    Downtime will be around 15-30 minutes,
     The downtime will begin at 13:15 PM CEST.

    ~ Your BigFarm BM Team
  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 944
    edited 31.07.2020



    HOTFIX ALERT


    We will be doing a hotfix on Monday (09:00 AM CEST) to fix some bugs related to The Dairy.
    The estimated downtime would be around ~15-30 Mins.
    The downtime will first affect INT and then rest of the servers.


    ~ Your BigFarm BM Team
    Post edited by BugsBunny on
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 499


    Another hotfix is incoming to fix an issue with incorrect gold display of the "start all" button.
    It starts tomorrow morning at  09:00 CEST for INT. Downtime will be about 30min. All other servers start afterwards, so around 9:30 CEST


    From your BigFarm Moderator Team
  • BugsBunnyBugsBunny Moderator, ModGreen Posts: 944



    News!


    We have received overwhelming complaints about offer buttons being disabled inside "BigFarm Sales", this is not a bug and the button is disabled only after you click the buy button on an offer one time to prevent you from buying that offer multiple times (this applies to Daily Bundles Offers).

    If your button is disabled, it will get re-activated automatically after two hours.



    ~ Your BigFarm BM Team  <3
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 499



    HOTFIX ALERT


    We will be doing a hotfix on Monday (09:00 AM CEST) 
    The estimated downtime 15-30 Mins.
    The downtime will first affect INT and then rest of the servers.


    ~ Your BigFarm BM Team
  • RosyStarlingRosyStarling Moderator, ModGreen Posts: 499
    edited 31.08.2020




    We have a HOTFIX  tomorrow morning at 9 am  CEST


    We will fix the following issues:

    Farm Management Dialog - Fixed an issue that caused WoF token to be displayed instead of wheat in the special seeds bag

    Dream World -  Fixed an issue that caused a small empty window to be displayed on the upper left corner of the game screen when clicking on the sow button in the ring menu


    ~ Your BigFarm BM Team ~ 


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