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Downtimes and Server Issues: The Thread - Part III
If there will be a downtime, a hotfix, an unplanned server issue or other reasons why you won't be able to play, we'll (probably) post it in here.
Comments
We'll perform a hotfix for all servers to fix the recent issue with the CC end reward.
The hotfix will start at 10:15 CEST.
Estimated downtime would be ~30 min.
It is to fix an issue with the Combined Trader.
- Village fair activity reward - An important part of the fix is that after the hotfix, activity rewards will be paid out, from the next one earned. - Unpaid rewards for the last two days will be compensated with a package & we will have more details about that later.
-DW visual issue
- Issue with the access to the DW
ETA for the hotfix is 12:50 CET with a dowintime that ~ max. 30 min.
- Deco reward on the jackpot round of the Northern lights WoF not received
- wrong decoration is rewarded at the 3rd tutorial quest of the Northern lights farm.
There is a hot fix ongoing to deal with the ML issue (of cooperatives who should not be in the league for this CC).
Edited to add:
Please be aware that the hot fix is only to fix the problem with the Northern Lights WoF. It will not provided compensation for the decos lost.
We will update and fix the following:
Please note: The CNY will not be starting yet, the update is just ready for when it does start.
There is a small hotfix incoming today at about 10:15 CET.
Downtime is not expected to be long (max 30 minutes).
The reason for the hotfix is to configure some of the in-game offers.
A hotfix was deployed about 2 hours ago (no downtime) to address the following:
• CNY - Activity rewards displayed as owned when you didn't win them yet
• CNY - Chips earned through the slot are not deducted from chips needed for the next activity reward (Display Issue)
Players who have been logged into their game since before the hotfix will need to reload the game to get the new client version.
Current plan is to start with PreClient at ~12:30 and Global at ~13:00. This might be subject to change depending on some pending Bugfixes. The usual downtime of ~30min applies.
We will post the Official announcement at approx 12:00pm CET
Current plan is to start with PreClient at ~10:30 and Global at ~11:00 (CET). The usual downtime of ~30min applies.
Hotfix Today (Tuesday, 4 Feb 2020 @ 08:30 CET)
There will be an Update tomorrow!
We will start updating Pre-Client at 10:10 and globally at ~10:45am CET~30 min downtime is expected.
The Update Official Announcement will be posted in the Morning
Hotfix Notes:
HotFix (19 Feb 2020 @ (around) 14:00 CET)
- Configuration for the Personal Prime Time offers
- Configuration for the Personal offers
This hotfix will not affect any event or game mechanics.If the fix is successful and game performance remains stable, the event will be restarted.
This is to fix the issue of there being cooperatives from these servers in the Masters League that should in fact not be participating in it this time.
Edit: Postponed until 15:45 CET