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The CAMERON FARM Coop has not received awards in ML ! Global problem on many servers!

~~Mona~~ (INT1)~~Mona~~ (INT1) Posts: 955INT1
Coop CAMERON FARM did not receive the ML final awards. The selection window did not appear.
Our Coop took 21 place in the ranking.
Post edited by ~~Mona~~ (INT1) on


 ~~Mona~~ (INT1) Coop CAMERON FARM

«1

Comments

  • I also didnt get option to choose rewards for this ML which finished today.
    speedydust @ WWW 1
  • FuzzyBearFuzzyBear Posts: 71Moderator, ModGreen

    Do the clear cookies/cache thing and reload, and if you still don't get the popup let me know and I'll report it.


  • BlueMoon (HU1)BlueMoon (HU1) Posts: 20HU1
    We also haven't received our prizes in ML. (Pop-up window with choosable items has not arrived yet.)

  • ~~Mona~~ (INT1)~~Mona~~ (INT1) Posts: 955INT1
    I have nothing, despite clearing cookies / cache and relogging.
    The window that appeared after ML looked as below and nothing appeared, so after a few minutes I logged over and there was still nothing.
    I am asking you to report this error.





     ~~Mona~~ (INT1) Coop CAMERON FARM

  • BlueMoon (HU1)BlueMoon (HU1) Posts: 20HU1
    edited 21.10.2019
    FuzzyBear said:

    Do the clear cookies/cache thing and reload, and if you still don't get the popup let me know and I'll report it.

    @FuzzyBear
    We did it... Nothing has changed.

  • jitu7 (IN1)jitu7 (IN1) Posts: 981IN1
    On my server, it was quite late. Although my coop was not in ML but we got our rewards 1 or 2 hours late and even we were asked to log-in again to get them.
    httpsiimgurcomnZrN0lCgif
    Thanks to @farmerjohn 22 (US1)  for this awesome signature :)
  • EllaC (GB1)EllaC (GB1) Posts: 33GB1
    No ML rewards here either cleared cache/cookies, logged in and out.

    EllaC @ en 1
  • FuzzyBearFuzzyBear Posts: 71Moderator, ModGreen
    Reported, the team is investigating the issues with the ML rewards window.


  • furbyfurby Posts: 14US1
    no prize again??!!??? Do we have to BEG for it every event?
  • FarmerCli (US1)FarmerCli (US1) Posts: 1,886US1
    Our coop, Wild Cards was in this last ML and at the close none of us got the final end of ML prizes.  I think we came in 14th or 16th something like that.  Do we each need to submit a ticket for the missing in-game prizes?
        Original acrylic painting by FarmerCli

  • Moliugas (LT1)Moliugas (LT1) Posts: 69LT1
    No ML rewards on LT1 either.
  • Used to have a saying in the military that seems appropriate for the state of Big Farm. SNAFU.
    Piddler @ us 1
  • My ally was in ML
    same awkward situation - NO rewards at all :neutral:

  • ~~Mona~~ (INT1)~~Mona~~ (INT1) Posts: 955INT1
    Thank you Fuzzy for reporting. :)
     
    As you can see, not only the INT1 server has not received final awards. I wonder what GGS will do with it? :/ 
    I am not writing a ticket, I am waiting for a general solution to the problem and awards. 
    They should give us a window and a choice of prizes.


     ~~Mona~~ (INT1) Coop CAMERON FARM

  • Kyrne (ES1)Kyrne (ES1) Posts: 67ES1
    Hi,

    Same problem in the Spanish server. Nobody in the coop "Morty España" has received the final awards





    Gracias por la firma Marga
  • Jan50 (NL1)Jan50 (NL1) Posts: 13NL1
    Same here. The coop IT GIET OAN, ended at place 23 in the ML didn't receiver their prices. Please look after this mistake. Clear cashes and restart didn't help us to get our prices, we worked very hard for.
  • WascallyWabbitWascallyWabbit Posts: 5,787Moderator, ModGreen
    Hi guys,

    The missing rewards appears to be a universal thing & the team are investigating it, but we have heard that some are showing up an hour or more  late, so yours might still appear on their own too.


    Community Guidelines | GGS TOS | How to Clear your Cache |  Click to Contact Support

    "I seek not to know the answers, but to understand the questions!" - Caine

  • Cli (AU1)Cli (AU1) Posts: 143AU1
    Thank you, Wascally.  How long do we wait?  It has been about 7 hrs since I first logged in and did not recieve the usual "end of ML" ranking window or the choice of prizes windows. Will I need to send in a ticket for my "in-game loss"?
  • MRG1 (US1)MRG1 (US1) Posts: 1,485US1
    Wow, GGS is on a roll...
    Messed up FL rankings for CHWE/HWE, then re-vamped/messed-up VF, then messed up rewards for Oktoberfest and now messed up rewards for Master League.

    Even I didn't think they were this incompetent.
    MRG1  (US1)
    Former avid player... and long-time Outlander fanatic




  • FarmerCli (US1)FarmerCli (US1) Posts: 1,886US1
    Used to have a saying in the military that seems appropriate for the state of Big Farm. SNAFU.





    kindly said, SNAFU means Situation Normal All Fouled Up.  I know I have heard it said another way, but this is a better way of saying that acronym.   
        Original acrylic painting by FarmerCli

  • ~~Mona~~ (INT1)~~Mona~~ (INT1) Posts: 955INT1
    edited 23.10.2019
    From what I see the problem is global, no rewards on the servers:

    INT1
    HU1
    GB1
    US1
    LT1
    IT1
    ES1
    NL1
    JP1

    I hope that the problem will be resolved quickly and awards will be awarded to us.
    Moderators, please keep us informed here about this matter.  :)

    *************

    I changed the topic title slightly ;)


    Post edited by ~~Mona~~ (INT1) on


     ~~Mona~~ (INT1) Coop CAMERON FARM

  • It must great to play in that ML. You are playing your fingers blue,buy extra gold and at the end you stay there with empty hands.
    Glad our coop does not have the capacity to be in that league. Like a richman said 1 time. It is not easy when you have a lot of money. Some as the masterleague,it is not easy to recive the rewards belonging to your final result.

    But nothing new under the sun from the last months at Big Farm. Better play no events,then you don,t have to worry for the rewards also
  • FarmerCli (US1)FarmerCli (US1) Posts: 1,886US1
    Do we each need to send in a ticket to GGS support for our missing prizes/rewards?
        Original acrylic painting by FarmerCli

  • ~~Mona~~ (INT1)~~Mona~~ (INT1) Posts: 955INT1
    Maybe someone will write something to us, what should we do?

     It's been a long time since the error occurred and we don't know whether to send tickets or wait?

    Any response from the GGS would be appreciated.


     ~~Mona~~ (INT1) Coop CAMERON FARM

  • RowdyRacRowdyRac Posts: 1,151Moderator, ModGreen
    We are waiting on confirmation as to whether every affected player needs to do a ticket for this issue.
    As soon as we get the final decision, one of us (moderators) will post here to let you know.


    Thank you farmerjohn 22 for the lovely signature !
    Support | Community Guidelines Terms of Service
  • mi-wa (JP1)mi-wa (JP1) Posts: 184JP1
    JP1 server has not received final awards,too!

    2 days have passed,
    at the Japan Forum, CM Katsuo and mod continue to ignore our contact;(
  • 67 members nl coop  didnt get any thing after end, and most of us report it, BF take your 
    responsibility and acknowledge there was a mistake and give the prizes we earn
    Daantje61 @ nl 1
  • BlueMoon (HU1)BlueMoon (HU1) Posts: 20HU1
    2 minutes ago we received our rewards. :) Thank you so much. :)

  • Yes, rewards are received 
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