CrazyBigFarm

Login Problems? Click here for help!

Error code when collecting on dog

I have been getting an error code when collecting the money bag that pops up on the dog after you feed, it appears randomly, only on the main farm in about 50% of the collections.  When it occurs I don't get any drop or prize from the collection, and lose out until the next time the dog needs to be fed or trained.  Why is this occurring so frequently now, it started after the last update, about the time we lost our edge plants.

The error code is as follows: 
  
errorCode_NOT_YET_LEARNED
Support-Info: 
Command: PBPetPetCollectTreasureResponse
ErrorCode: 5
Timestamp: 1527442526
Zone: 6
PID:5759455

Comments

  • chbamb (US1)chbamb (US1) Posts: 26US1
    I've been getting that, too. Half the time, the dog HAS earned the goodies and the other times, I haven't "trained" it yet. It's another little nuisance. I click through so quick that I always forget to get a screenshot to send to support. 
  • I have had that happen a few times myself.  Just give it a second and the money bag will come back and work that time.

    Find up-to-date Big Farm information, guides and much more here at https://crazybigfarm.net
  • JustMe (US1)JustMe (US1) Posts: 491US1
    as each cat has been fully activated on each farm one by one the dogs now give errors and are very hard to collect the drop. also this is new but now i have to click the experience stars over and over although that is not  happening every time but often - max times per dog has been 4x before the starts stay cleared. using the stand alone flash player
  • You know now that you mention it JustMe, I just activated my cat on that farm when the trouble started, and yes I click several times on the stars before they are collected, I thought I was just missing the right spot on the track pad, but tonight I paid more attention and sure enough they collect but then come back
  • JustMe (US1)JustMe (US1) Posts: 491US1
    You know now that you mention it JustMe, I just activated my cat on that farm when the trouble started, and yes I click several times on the stars before they are collected, I thought I was just missing the right spot on the track pad, but tonight I paid more attention and sure enough they collect but then come back
    every time a cat got activate i had lots of trouble and error codes  - guess though it is a small thing compared to many other glitches - annoys me though   ;)
  • This is still a problem. :( 
    I can't collect gift from my dog the first time I try - I have to leave the farm, go back later, and try again.
    This started when I built the cat too.


  • JVD (US1)JVD (US1) Posts: 2,410US1
    I am getting the exact same thing with collecting from the Dog on the main farm. This just started a few days ago... before that I never had this problem. Does not seem to be an issue on my Flower Farm

    designed by Michiru (GB1)
    **Everything you want to know about Big Farm click HERE**



  • It  started for me when I finished my cat house, but that may be just a coincident 
  • WascallyWabbitWascallyWabbit Posts: 5,785Moderator, ModGreen
    @GoldenrodFarm (US1) @JustMe (US1) @Sheila NOLA Gal (US1) @JVD (US1)

    This is a known bug, it starts to happen when the cat is unlocked, but you should not need to change farms, the gift will pop-up again after a few seconds & it usually works on the 2nd-4th attempt. I find that if I click the cat tree, then click the dog gift, while the cat ring-menu is showing, that seems to work most of the time, no idea if it is just a coincidence.


    Community Guidelines | GGS TOS | How to Clear your Cache |  Click to Contact Support

    "I seek not to know the answers, but to understand the questions!" - Caine

  • @GoldenrodFarm (US1) @JustMe (US1) @Sheila NOLA Gal (US1) @JVD (US1)

    This is a known bug, it starts to happen when the cat is unlocked, but you should not need to change farms, the gift will pop-up again after a few seconds & it usually works on the 2nd-4th attempt. I find that if I click the cat tree, then click the dog gift, while the cat ring-menu is showing, that seems to work most of the time, no idea if it is just a coincidence.
    Thanks so much for the tip! I'll try this next time instead of changing farms.
    Your way is easier until the bug is fixed. :)

  • Error code 5 from my dog. He is fully upgraded, but it displays error code 5 often. Please explain why.
  • JVD (US1)JVD (US1) Posts: 2,410US1
    it is a bug. go to another farm and then come back and you should be able to collect from the dog. Refreshing game helps as well. I get it often as well! :(

    hopefully they will have a bug fix for this one day. :)

    designed by Michiru (GB1)
    **Everything you want to know about Big Farm click HERE**



  • I don`t want to jinx it, but for the last 2 days I have not had the doghouse error pop-up at all, has it finally been fixed? Anyone else notice the same thing or have I just been really lucky?

    Image result for animated smiley emoticon with dog

     
  • Faranth2 (AU1)Faranth2 (AU1) Posts: 314AU1
    RWS, you've just been really lucky.
    Faranth2 @ au 1     Why is common sense so rare nowadays?
  • Rats!  I knew I shouldn`t have said anything ... It's back back lol wachten photo smilie_girl_093-1gif
     
  • Southern (US1)Southern (US1) Posts: 3,254US1
    I find that if I feed my DOG first, then wait for the Gift to pop up and click on it, THEN feed the cat, I never have a problem.

    If I feed the cat first though, BAM.. Error..

    Your mileage may vary.

    Success Team is an active, friendly co-op looking for daily adult players. Click here if interested or apply in game today! :)
Sign In to comment.