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At the risk of being totally hated now!

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  • I think working on this together is the only way forward - and its very sad that it has continued for so long.

    For that part GGS does need to take some responsibility.  The announcement has only just gone out but this has been happening for over a month.  That said players should know better than to give out their password to anyone.

    A couple of  things I dont understand, if anyone could help me with, why cant GGS remove these accounts?  They remove a player that has been inactive for a period of time.  And, why cant they give the co-op back to the 'real' leader?  They must know the leaders are/were and a simple pm could tell the person how to get their co-op back - I dont think e-mails would be right as the 'hackers' will have the e-mail addresses now and I for one wouldn't trust anything that appeared to be from GGS/BF incase it was the hackers instead.

    If we see a 'hacker' we should report it and contact support and put it on here.  I know that may seem like overkill, but we all know that sometimes things happen slowly at GGS - if one team misses it or is working on something else - the next team might not.  I'm sure that wont be a popular idea with mods etc., but I cant think of any alternatives to show the real players the names etc., of who is a hacker - especially if they are now using less obvious names than tomber.

  • I suggested way back before Christmas and what a LOT of business do is they have skeleton crew on 24/7, not just for these thing but other that occur as well.  Skeleton crews, work normally, if everything is going fine but are there in case something unforeseen occurs, like this or Satan's wheel or any other time when on forum, we see post say, sorry but nothing can be done until they get back into office.  I have had a few jobs where there was always at least a skeleton crew on.  If my credit card is stolen or lost I can cancel within minutes, why because 24/7 they have skeleton crews working
    Many companies have an emergency contact/alert system in place. A skeleton crew, if that's what you want to call it, raises the alarm if something happens when the offices are closed, and by golly, staff gets wakened out of bed to deal with it. In cases where the product is global and the service runs 24/7, crews are outsourced from around the world so that someone can handle the situation at any time.
    We do have emergency cover & a lot of things do get fixed by them out of hours, but there are some things that, for example, would require a downtime to fix or need a programmer or the support team & so then we do have to wait for a full team.


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    "I seek not to know the answers, but to understand the questions!" - Caine

  • Fawners (US1)Fawners (US1) US1 Posts: 436
    Read away Tomber Hackers.........................  >:)@WascallyWabbit


  • SuzyQ22 (US1)SuzyQ22 (US1) US1 Posts: 1,472
    Pay this no mind, the scammer just wants attention, let's not give him any,


  • Fawners (US1)Fawners (US1) US1 Posts: 436
    Need to let the Mods know about a new account from the hackers.
  • artful (US1)artful (US1) US1 Posts: 6,461
    Need to let the Mods know about a new account from the hackers.
    So why not message them instead of posting in the Forum??
    .


    Hate coops but missing out on the benefits?  Check out "Hearts of Gold," the non-coop coop -- we leave you alone to farm your way.  No donations or group participation required.

    https://community.goodgamestudios.com/bigfarm/en/discussion/158239/just-want-to-be-left-alone-to-farm-in-peace-us1-hearts-of-gold

  • Fawners (US1)Fawners (US1) US1 Posts: 436
    Need to let the Mods know about a new account from the hackers.
    So why not message them instead of posting in the Forum??
    I can post on their wall only.  They say that they do not check there messages that often.
  • artful (US1)artful (US1) US1 Posts: 6,461
    Need to let the Mods know about a new account from the hackers.
    So why not message them instead of posting in the Forum??
    I can post on their wall only.  They say that they do not check there messages that often.
    They are now, I can assure you!  LOL!
    .


    Hate coops but missing out on the benefits?  Check out "Hearts of Gold," the non-coop coop -- we leave you alone to farm your way.  No donations or group participation required.

    https://community.goodgamestudios.com/bigfarm/en/discussion/158239/just-want-to-be-left-alone-to-farm-in-peace-us1-hearts-of-gold

  • JVD (US1)JVD (US1) US1 Posts: 2,705
    I have to agree with @artful (US1) we need to stop posting about this. Instead send to MODS in pm or post on their walls....  I think this constant discussion is causing more trouble... :(

    Just keep telling your friends/coop mates to be very wary and not answer any in-game mail regarding the phishing!!!

    designed by Michiru (GB1)
    **Everything you want to know about Big Farm click HERE**



  • SuzyQ22 (US1)SuzyQ22 (US1) US1 Posts: 1,472
    Not even posting on walls, just PM the mods, posting on walls can be seen by everyone.



  • JVD (US1)JVD (US1) US1 Posts: 2,705
    very true!!!

    designed by Michiru (GB1)
    **Everything you want to know about Big Farm click HERE**



  • GrammaLeah (US1)GrammaLeah (US1) US1 Posts: 557
    IPs can be blocked.
    Just sayin.
  • SuzyQ22 (US1)SuzyQ22 (US1) US1 Posts: 1,472
    edited 21.06.2019
    True @GrammaLeah(US1)  However, those who do these things use programs to change their IP's so they can just keep going on about their no good deeds.


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