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Downtimes and Server Issues: The Thread - Part II

16

Comments

  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250
    edited 10.05.2019
    Another hot fix incoming today ....

    " With this hotfix, we will fix an error code issue (in the organic market) happening after yesterday's hotfix."

     :| 

    There is an expected downtime of 15-30 min and it should take place some time after 14:30 (CEST) today.
    Or, it could even happen right now.
    Post edited by RowdyRac (FormerMod) on
  • There will be a hotfix in about 30 minutes, with a downtime of approx 20 mins, which will include some changes to the Pleasure Park event.
  • WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Guest Posts: 6,097
    edited 16.05.2019
    Todays hotfix has been delayed by half an hour & is now scheduled for 11:00am CEST (11:15 for main servers)

    Some changes that are being made to the Pleasure Park are:

    - Players now get the full amount of dollars when donating products to the Stalls instead of a partial amount.
    - The activity reward points were reduced, so players will need less points to reach further in the event, although reaching the last activity reward is still challenging.
    - Some rewards were also changed, for example, gold mining licenses and construction tokens were added.

    Some bugs are also fixed.

  • Greeting Farmers!

    A Hotfix is coming  has been & gone  o:)

    Just to let you know that it was needed to retrieve the WWC rankings, 
    the coins for this week will now be paid on Monday.

    When you got back in, you may have noticed that WWC rankings were different
    & that you have moved position, this is only temporary. 
    The rankings need to repopulate & players will only appear after they have logged in &
    got some new points - So expect to see some moving around until everyone is back in.
  • Hotfix planned at 10:30 CEST today

    We will fix an issue with CC (dead end occurs) with today’s hotfix. Expected downtime is max. 30 min.
  • 10:30am is now 13:00pm CEST :/
  • OK looks like they finally got there with the downtime - Also included in the hotfix are the graphics for the new Summer Garden, which appeared to have been hit by a tornado for levels 7 to 10. :/
  • WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Guest Posts: 6,097
    edited 13.06.2019
    Sorry the graphics bug on the Gardens didn`t make it into the hotfix afterall, it is still being worked on & will be applied asap. :)




    EDIT: See Mod Bulletin
    Post edited by WascallyWabbit (FormerMod) on
  • WiseWing (FormerMod)WiseWing (FormerMod) Guest Posts: 267
    There will be a short (30 min) downtime on all servers. The hotfix is preformed to solve some FB login issues. The downtime will not take place for all servers at the same time. First ES1, RU1, and GB1 will go down, and the rest will follow.
  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250
    The upcoming downtime is to fix the following issues:

    Cooperative Championship - Masters League - Teaser - Ranking Rewards -                                                              Choosable rewards are wrong
    Cooperative Championship - Masters League - Ranking scroll buttons missing
    Cooperative Championship - Masters League: balancing issues

    It is expected to last about 10 minutes.
  • Hi Guys,

    Sorry for the late notice, but as you see we have a hotfix - It is to fix some server issues & the rewards for the CC & is expected to last until about 16:00 CEST
  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250
    There will be a hot fix shortly.

    It is aimed at preventing server issues and bringing more stability and better performance to all servers.

    Downtime ~15 minutes
  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250
    There will be a Hotfix at 10:15 CEST today.

    It is for implementing fixes
     in the new event being tested on BR1, as well as to credit  missing rewards on CZ1 & FR1.
  • There is a downtime of approx 30 minutes on US1, to upscale the CPU, due to some heavy usage of the Farmers League. 
  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250
    Servers are down again, after the update, for an urgent bug fix.
    Hopefully back soon.
  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250
    edited 01.08.2019

    We've just been told that the servers will likely be down for up to an hour :(



    Edit: Vanilla just informed me that I got the 500 LOL's badge .... thanks for the support guys  :D
    Post edited by RowdyRac (FormerMod) on
  • We will have a downtime at 10:30 in order to fix the contract issues.
    Downtime should be of ~ 30 minutes.
    When game comes back it will also be triggered a compensation for all players.
  • There will be a Hotfix, currently planned for 14:00 CEST that will last approx 30 mins, to remove some strange items, that have appeared on a few contracts, since they were fixed last week.
  • Hi Everyone, 

    As you know the downtimes happen 1st on the partner sites, to try to catch any problems before the main servers are done, that is what happened today & why the servers did not go down when the timer expired. - We were told the timer would be restarted, when they were ready to do the main servers, so we were caught out too & could not warn you - Sorry guys :/ 
  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250
    Maintenance wrench notice:

    We will have a Hotfix at 13:00 CEST to fix some issues with the game balancing.
    Expected Downtime: ~30 minutes
  • WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Guest Posts: 6,097
    edited 28.08.2019
    On INT1 (& BR1)
    There will be a downtime tomorrow morning, which should not last more than 15 mins, it is currently scheduled to start between 10:15am -10:30am CEST to fix some issues.

    The issues with the FHWE were next in the queue & are now being worked on. :)




    [Edited to add server names]
    Post edited by WascallyWabbit (FormerMod) on
  • The downtime for tomorrow morning is for INT1  (and BR1)  ONLY
  • There will be a downtime tomorrow morning, on all servers, lasting up to 30 mins, currently scheduled to start around 09:30am CEST
  • There will be a downtime tomorrow morning for an Update:

    It is currently scheduled to start at 10:30am CEST on the partner sites & it will go live globally after that, around 11:00am CEST 

    Usual downtime is expected of  ~30 minutes

    We will be posting an announcement, with details of the update, in the morning.
  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250

    All servers are down for a hot fix related to a Candy Farm bug.
  • LT1, SKN1 & HU1


    There are still some servers that have not had the "end event fix" added, today there will be a downtime on LT1, SKN1 & HU1 to do it. - Currently scheduled for 10:15am CEST & expected to last ~30 minutes.
  • IN1, NL1, JP1, NK & SP


    Today is your turn for the "end event fix" it should be starting very soon, if it hasn't already & will last ~30 minutes.
  • Hi guys,

    George should have arrived with his Silo at 10:30am CEST, I am sure that you have all been missing him :) But despite sending out several search parties, we have not been able to locate him, so there will be a server restart shortly to track him down.

    Apologies for the inconvenience.
  • Sorry everyone, they have to restart the servers again :/
  • Here we go again folks, hold on to your seats!! ....... Hopefully we will have an event connected to the Farmers league after this downtime :)
This discussion has been closed.