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FANTASTIC!!!!!

Dark Underworld (AU1)Dark Underworld (AU1) AU1 Posts: 2,992
I woke this morning 6AM our time, went to bed at 11PM only to find once AGAIN a HWE had started while AU was sleeping.

With a 48hr event, 8hrs is a lot to miss out on


This is a huge disadvantage, we miss the first 7 or 8 hrs most times the HWE start.  This means for this period of time our funnels do nothing while other servers have there funnels running while they are sleeping.  

PLEASE for HWE events at least have start times as per server clock to be more fair.  Other event the effect is no where near as bad as any HWE event.


@WascallyWabbit @WiseWing @CM_Hunter

Comments

  • JVD (US1)JVD (US1) US1 Posts: 2,784
    I hope you had a good nights sleep at least!!!  ;)
  • I woke this morning 6AM our time, went to bed at 11PM only to find once AGAIN a HWE had started while AU was sleeping.

    With a 48hr event, 8hrs is a lot to miss out on

    This is a huge disadvantage, we miss the first 7 or 8 hrs most times the HWE start.  This means for this period of time our funnels do nothing while other servers have there funnels running while they are sleeping.  

    PLEASE for HWE events at least have start times as per server clock to be more fair.  Other event the effect is no where near as bad as any HWE event.

    @Byron Longford (AU1)  The CHWE eventually started around 4:30pm CET, so you only missed 3 or 4 hours, They did not want it started until the update was finished & then a 2nd downtime was needed, so 4:30pm was the earliest it could start & delaying it even longer would have just made the event shorter.
  • Dark Underworld (AU1)Dark Underworld (AU1) AU1 Posts: 2,992
    edited 21.12.2018
    @WascallyWabbit no it started 30mins after I went to bed, so luckily I only sleep for 7hrs and missed 6.5hrs of a 48hr event, others will miss more than I did, if they sleep in.  I am from Perth WA, check out the time difference.  If worked on our server  clock most at 4:30PM it would have still been daytime for EVERYONE on our server from NZ to Perth.


    This happens EVERY HWE, it either effects NZ players more or Perth players more depending on start time.  Huge difference in these times (5hrs), but if started by our clock it would be better for most on the server.  As it stands, NZ players only missed as couple of hours to my 6.5hrs, that puts players in my State of WA way behind even before we wake up
  • Dark Underworld (AU1)Dark Underworld (AU1) AU1 Posts: 2,992
    edited 21.12.2018
    @WascallyWabbit

    Now I understand why you guy don't care about AU server time.  For US server it started between 7:30AM and 10:30 AM great times, would be Ideal for us as well.

    Europe London to Moscow 3:30Pm to 6:30PM Also great times we would be happy with.  

    But as we are AU server no one cares that start times for the whole server is sleeping.   This is not new complaint


    as for not enough time to run the event for the full time, GGS could have got rid if 1 of the 3 CC, or even shorten the CC not the HWE
  • @Byron Longford (AU1) It's not that long ago that all the HWE's used to start at midnight CET, so you are not alone for having to put up with some events starting at awkward times & this update was almost run at 10am CET, the downtime warning was even up, but it had to be postponed. We will pass on your feedback.
  • yes HWE USE to start at midnight CET, but Euro would have complained and so they change it to suit them better and said lets not worry about AU server


    @WascallyWabbit
  • Exxy (INT1)Exxy (INT1) INT1 Posts: 2,602
    Well, even if the starts are important, as you see who pushes or not

    Everyone gets the same amount of play time out of events

    For any 24 hour period, Most people will sleep 8 hour, with a playtime ( potential of 16 hours )
  • Dark Underworld (AU1)Dark Underworld (AU1) AU1 Posts: 2,992
    edited 21.12.2018
    @Exxy (INT1)  On HWE  you are totally wrong.  On AU server someone in NZ starts 5hrs earlier than I do, if started when we are sleeping, so for that 5HRS while I am sleeping I get 0 they get just at running 6 per second over 100k points but when  they are sleeping later they can continue to run their funnel during the night if they know what they are doing and continue to get points, so in this case they are 5 hrs better off.  My funnel only stops for a few min at a time once it has start for the entire event, so others would do the same, so that 5hrs is VERY important.

    If started when the server is awake, then all even.

    On other events what you say is correct, but not on HWE.
  • Exxy (INT1)Exxy (INT1) INT1 Posts: 2,602
    Okay , it have an effect, but its fairly minor

    As you'll be online for the finish ( as it will cost ressources for others to keep it running during their sleep )

    But yeah, its a little advantage ( just FYI, I do play mainly during aussie time ) So the latest different time changes, affects me the same as you

    And for most things so far, we tend to catch up in every event

    Yes, the old start time, where we started during our prime, when most were sleeping was awesome ( but to be fair , others needs to have that start time for them as well sometimes )

    Lets see what happens in the future
  • Dark Underworld (AU1)Dark Underworld (AU1) AU1 Posts: 2,992
    edited 21.12.2018
    No to be fair for all and what I am asking and they have the clock for it, is to start by game clock.  That is what the game clock was for, each server has a game clock why not use it, even if only on ALL HWE.


    How can you say 5hr head start is minor on a 48hr race that is nearly 1/10 of the entire time.  Like having a marathon 40km race and some starting at the 4km mark takes a lot to catch that up
  • sue1 (AU1)sue1 (AU1) AU1 Posts: 193
    I am also in Perth.  I feel your pain Byron  :)
  • CM_HunterCM_Hunter Posts: 448
    yes HWE USE to start at midnight CET, but Euro would have complained and so they change it to suit them better and said lets not worry about AU server
    We have forwarded feedback to try and start events at different times to catch various servers. On this occasion, the event was rescheduled a couple of times due to update delays and so no matter what the original schedule was there was not much we could do on this occasion since the update had to run before the event started. The event was started manually when the update was over, so in this case it was nothing to do with anyone's server time or where anyone lives.

    EU players have not complained about start times lately as far as I am aware, at least not in any big way, so this is not a response to any 'preferred' players as you suggest. As mentioned, we have already requested that timezones a little further out from ours, such as AU and JP, are considered in the start times and we may begin to alternate or at least change up start times of events to catch those zones. We tried experiments a couple of years ago with starting things based on the server time but it caused a lot of issues and wasn't feasible then. Perhaps in the future we can review the option but in our experience it didn't work out well in the past. For now, this means there will be some events that start at a convenient time for you and others may not, but if this one doesn't start at a time suitable for you perhaps the next will. In the case of yesterday it was all down to the update and the delays there so apologies for that! Hopefully the future schedule will be able to catch more people on average.

    That is what the game clock was for, each server has a game clock why not use it, even if only on ALL HWE.
    The clock was exclusively used for the Happy Hour deals we ran in Summer and was not at all related to other events or offers. It exclusively displayed times you could login to collect Happy Hour bonuses and was never intended to be used for updates, event starts or any other feature besides the Happy Hours. It is also the case that this clock is now gone from the game, along with Happy Hour. We don't have any expectation the clock will return or ever be used for event start times as it had a very specific purpose which is now deprecated.
  • Dark Underworld (AU1)Dark Underworld (AU1) AU1 Posts: 2,992
    edited 21.12.2018
    @CM_Hunter the effect of night time start does not effect JP server as much as they are all in same time zone, but in AU, we have 5hrs difference from 1 end to the other, so if event starts when we are sleeping, NZ players on HWE only get a HUGE advantage and WA players are most disadvantaged.  There is probably only 1 other server with this same problem, Russia it would have larger time difference to try to handle.  USA and most of Europe have nowhere near the time difference that we do on the 1 server,  most of USA pop in all within 3hrs difference again, that is nowhere near our 5hrs.

    No EU would not have complained LATELY as all the last HWE have started 2PM-4PM, they were complaining when they were starting when they were sleeping

    BTW the server clocks are still on our games
  • @CM_Hunter I forgot, the other big point is they did use to have events starting at different time on each server, but found that with the hunting events it caused problems and that is fine.  But those event don't need different start times, it is only HWE, CHWE and FHWE that do, due to funnels collects points when sleeping, except if started when already asleep
  • CM_HunterCM_Hunter Posts: 448
    @CM_Hunter I forgot, the other big point is they did use to have events starting at different time on each server, but found that with the hunting events it caused problems and that is fine.  But those event don't need different start times, it is only HWE, CHWE and FHWE that do, due to funnels collects points when sleeping, except if started when already asleep
    The issues we had were not limited to hunting events and this is why we stopped running that experiment. You also mention that the time difference in your server is quite vast, which also means it would be impossible to please everyone on your server alone, let alone the rest of the timezones in the world as well. It's a tough topic to solve, I grant you. We'll try and get the cycling times done and see how that works out but no solution will ever be perfect when it comes to this issue. Thanks agani for the feedback, we'll try to take it into account!
  • sue1 (AU1)sue1 (AU1) AU1 Posts: 193
    Maybe another solution would be to tell us what time the events are starting, like you used to so we aren't staying up all night waiting.  Since different events start at different times it would mean we aren't holding onto crops etc that aren't required until later. This would be even more handy if the start times are rotated.
  • Xcution (INT1)Xcution (INT1) INT1 Posts: 1,183
    Maybe another solution would be to tell us what time the events are starting, like you used to so we aren't staying up all night waiting.  Since different events start at different times it would mean we aren't holding onto crops etc that aren't required until later. This would be even more handy if the start times are rotated.





    Great point give us times so we don't need to interrupt our sleep let us sleep in Peace
  • artful (US1)artful (US1) US1 Posts: 6,617
    Maybe another solution would be to tell us what time the events are starting, like you used to so we aren't staying up all night waiting.  Since different events start at different times it would mean we aren't holding onto crops etc that aren't required until later. This would be even more handy if the start times are rotated.
    They probably won't do this as they have stated before they would no longer tell us start times. Can you imagine the outrage when events don't start when they say they will? LOL!
  • sue1 (AU1)sue1 (AU1) AU1 Posts: 193
    But is there any reason why events should not start on time?  Not if they are programmed properly !
  • artful (US1)artful (US1) US1 Posts: 6,617
    But is there any reason why events should not start on time?  Not if they are programmed properly !
    Exactly!!  But for some reason, this skill seems to be missing. LOL!
  • Dark Underworld (AU1)Dark Underworld (AU1) AU1 Posts: 2,992
    edited 27.12.2018
    I like food
    Post edited by Dark Underworld (AU1) on

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