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HTML Feedback

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Comments

  • What's that please explain why my shed is out of the boundary I am playing HTML 5 
    @Xcution (INT1) Hopefully that is just a display error, but it is a strange one - Was that the building that was being upgraded in your building slot?


    Yes
    @Xcution (INT1) Oh wow, now that is cool - Instead of a picture of the building being upgraded, you have the actual building LOL   -  I passed it on, the dev thought it looks nice :)
  • Xcution (INT1)Xcution (INT1) INT1 Posts: 1,183
    What's that please explain why my shed is out of the boundary I am playing HTML 5 
    @Xcution (INT1) Hopefully that is just a display error, but it is a strange one - Was that the building that was being upgraded in your building slot?


    Yes
    @Xcution (INT1) Oh wow, now that is cool - Instead of a picture of the building being upgraded, you have the actual building LOL   -  I passed it on, the dev thought it looks nice :)
    But the whole building is moving with my cursor
  • e c burger (INT1)e c burger (INT1) INT1 Posts: 69
    Being on a international server we have many languages from different countries, needless to say we have to use google translate....  But unfortunately HTML will not allow us to copy text from messages or from the chats as with flash ??  Do anybody know a way to copy text ??? If so, please let me know.. thanks :)
  • Southern (US1)Southern (US1) US1 Posts: 3,268
    Highlighting with mouse, then Control+C & Control+V work fine for me in copying/pasting from the chat window.
  • aaabbb1 (INT1)aaabbb1 (INT1) INT1 Posts: 1,049
    At least two of our coop members are complaining that the game is kicking them out from time to time. Unfortunately I do not have more details. Could be due to poor internet conection as well. Is anyone else experiencing anything similar?
  • Xcution (INT1) said:
    But the whole building is moving with my cursor
    @Xcution (INT1)  Eeeps!  you didn`t mention that little detail lol  Someone had a look at your farm, but couldn't see anything out of the ordinary, did it stop when the upgrade ended? Are you having any problem with the current upgrade?

    In order for the techie elves to trace the problem, they need to reproduce it, so please could you give as much detail as possible about what exactly you did, the building name, the upgrade level, if you used cash or gold, which building slot it used, did the problem start right away or after your switched farms or relogged, was the building visible in the building slot (like your screenshot), even on other farms, what exactly did you mean when you said the building was "moving with your cursor", did you mean the actual building from your farm or the image on the building slot, or was that the actual building showing on the building slot?

    So many questions lol  Any details you can recall could be helpful, thankyou :)
  • CM_HunterCM_Hunter Posts: 448
    edited 16.10.2018
    Being on a international server we have many languages from different countries, needless to say we have to use google translate....  But unfortunately HTML will not allow us to copy text from messages or from the chats as with flash ??  Do anybody know a way to copy text ??? If so, please let me know.. thanks :)
    As mentioned by @Southern (US1)  you can use Ctrl + C and Ctrl + V to copy and paste. We don't currently have plans to add the copy and paste options to the right-click menu simply because we see it as a smaller issue with an already working solution but CM can add that feedback to our list and when the time is right we can suggest it but for now Ctrl + C and Ctrl + V are your best option ;)

    EDIT: To clarify, the keyboard shortcuts Ctrl + C and Ctrl + V work for the Co-op chat but not for messages, we are aware of that issue and CM will keep an eye on the status ;)
    Post edited by CM_Hunter on
  • Xcution (INT1)Xcution (INT1) INT1 Posts: 1,183
    edited 16.10.2018
    Xcution (INT1) said:
    But the whole building is moving with my cursor
    @Xcution (INT1)  Eeeps!  you didn`t mention that little detail lol  Someone had a look at your farm, but couldn't see anything out of the ordinary, did it stop when the upgrade ended? Are you having any problem with the current upgrade?

    In order for the techie elves to trace the problem, they need to reproduce it, so please could you give as much detail as possible about what exactly you did, the building name, the upgrade level, if you used cash or gold, which building slot it used, did the problem start right away or after your switched farms or relogged, was the building visible in the building slot (like your screenshot), even on other farms, what exactly did you mean when you said the building was "moving with your cursor", did you mean the actual building from your farm or the image on the building slot, or was that the actual building showing on the building slot?

    So many questions lol  Any details you can recall could be helpful, thankyou :)
    Now its ended the moment its upgrade done 
    BTW the name of the building is tropical cowshed to lvl 8 
    I used cash and yes the moment I start it came like in the pic and the slot is universal
    Post edited by Xcution (INT1) on
  • Blue Denim (US1)Blue Denim (US1) US1 Posts: 5,253
    Well this was a nice Change thus far Before I got into the Forum Page, I logged into My game this morning to find that My Curser is a much Bigger ( Arrow) which is so nice to see, and so far It has not changed into the ( I ) yet, I won't know for sure until I leave the Forums page, but I will let ya all know once I notice anything, I just hope the problem with the Curser was fixed once and for all, many thanks Game Team, :)
  • sdduk (US1)sdduk (US1) US1 Posts: 8
    Hi guys
    when farming my screen goes blank and then comes back with the farm gravel turning green its only happened since i have changed to the html in my google chrome browser never happened when using flash.
    Anybody got any ideas what it could be?
  • CMMD (US1)CMMD (US1) US1 Posts: 35
    I have the latest version of Chrome, Windows 10. Overall, I would say HTML is smoother and faster, but I can't read all the type, especially the numbers, so that makes it pretty hard to play. And on the menu on the right (where it shows which farms have crops ready or how long until they are ready), the numbers jump and flash and are just impossible; makes me crazy. And the other day, the boat had arrived but I couldn't see it; when I clicked in the space, the pop-up came but no boat. I don't know if I am missing anything else. So I am back to Flash.
  • artful (US1)artful (US1) US1 Posts: 6,617
    I have the latest version of Chrome, Windows 10. Overall, I would say HTML is smoother and faster, but I can't read all the type, especially the numbers, so that makes it pretty hard to play. And on the menu on the right (where it shows which farms have crops ready or how long until they are ready), the numbers jump and flash and are just impossible; makes me crazy. And the other day, the boat had arrived but I couldn't see it; when I clicked in the space, the pop-up came but no boat. I don't know if I am missing anything else. So I am back to Flash.
    I've been having the same issue with the invisible boat off and on. Sometimes refreshing the page did the trick. Other times, I clicked on the dock and the crates showed up, so I was able to fill the boat that way.
  • artful (US1)artful (US1) US1 Posts: 6,617
    Overall, once the problems are sorted, I think HTML is going to be a very good thing. I'm still finding lag if I'm on about 15-20 minutes in  when a lot of events are running.

    The new wrinkle for me is intermittent freezing, which lasts for 15 seconds or longer. I know others have had issues with freezing, but I never have until now.  (Latest version of Chrome.)  Five or six times a day, at least. 
  • JVD (US1)JVD (US1) US1 Posts: 2,784
    edited 17.10.2018
    I also have the missing boat on the flower farm (if I click on the dock I also get the crates but still cannot see boat til I am done filling the crates), was that way before the update... will check to see if the issue still persists and update here.

    HTML-Latest version chrome/windows 10.

    EDIT: yes, the problem is still there. If I go to another farm and then go back  to the flower farm,  the boat is then there. Otherwise I have to click the dock to get the crates to pop up.

    Please put this on the list of things to fix! thanks  @WascallyWabbit @RowdyRac @CM_Hunter


    Post edited by JVD (US1) on
  • After a whole day of login problems...

    Stuck on HTML... ssssooooo   sssssllllloooooowwwwww

    Can't play a rapid click game wit this lag.

    Please fix this
  • Data King (US1)Data King (US1) US1 Posts: 7,994
    Double check the version of your browser. Be sure it is up to date.
  • Hi guys
    when farming my screen goes blank and then comes back with the farm gravel turning green its only happened since i have changed to the html in my google chrome browser never happened when using flash.
    Anybody got any ideas what it could be?
    @sdduk (US1) If it is still happening after updating your browser (as DK suggested) please could you post a screenshot.

    Thanks
  • CM_HunterCM_Hunter Posts: 448
    The new wrinkle for me is intermittent freezing, which lasts for 15 seconds or longer.
    I've also experienced this one, for me it seems to happen when I click on another tab for a while and then go back. The team are aware of it at least and working on repairs. We have released some smaller fixes and are currently mainly focusing on getting the HTML5 version on some of our partner websites but as soon as that is done we'll be able to get back exclusively the issues being reported such as blurry or hard to read text, cursor issues, invisible boats and next harvest panel issues also mentioned here.

    After a whole day of login problems...

    Stuck on HTML... ssssooooo   sssssllllloooooowwwwww

    Can't play a rapid click game wit this lag.

    Please fix this
    Please mention your OS version, browser name and browser version. It could help us diagnose or repair the issues reported! Can you also provide a little more detail? Is logging in slow? Is harvesting slow? General play? The more info we can get the better, thanks!
  • Blue Denim (US1)Blue Denim (US1) US1 Posts: 5,253
    edited 18.10.2018
    ----------------------> Cursor is displayed as uppercase 'I'  Again, :s
    It seems to change while I am working on My Daily Mission , so I am not sure if that has anything to do with the (Arrow) changing into the ( I ) yet again.
    I am on Windows Edge # 44.
    Post edited by Blue Denim (US1) on
  • sdduk (US1)sdduk (US1) US1 Posts: 8
    Thanks guys 
    I just looked and Browser did need updating so will see if that helps if not i will send screen shoot.
  • Norge (GB1)Norge (GB1) GB1 Posts: 90
    p.s. Jan, dont use HTLM  (its epic failure) Flash is way better :)

  • p.s. Jan, dont use HTLM  (its epic failure) Flash is way better :)

    @Norge (GB1) Please refrain from giving people bad advice, Flash will no longer exist by 2020 & we do not know how long we will still be able to play BF on it, so everyone needs to make the most of the time we have now to get used to HTML & report any issues that they experience with it. Of course you can continue to use Flash, if you are waiting for specific problems with HTML to be fixed, but it would be unwise to suggest that players just don't use it & wait until there is no Flash version to go back to before they try it.
  • Norge (GB1)Norge (GB1) GB1 Posts: 90
    p.s. Jan, dont use HTLM  (its epic failure) Flash is way better :)

    @Norge (GB1) Please refrain from giving people bad advice, Flash will no longer exist by 2020 & we do not know how long we will still be able to play BF on it, so everyone needs to make the most of the time we have now to get used to HTML & report any issues that they experience with it. Of course you can continue to use Flash, if you are waiting for specific problems with HTML to be fixed, but it would be unwise to suggest that players just don't use it & wait until there is no Flash version to go back to before they try it.
    Hi, moderator, thank you for the replay :)

    Please keep in mind, i write all these things with full respect towards you :)
    Just our points of view dont match much and that is fine :)
    We aim same goal, better game, more fun, right!

    Okay, so...
    I do not give bad advice, i give best advice according to the current situation :)

    Lets face it,
    If in 2020 the experts tell me, there will be mass flood ! Of course i will buy a boat and try prepare it for that day
    But i wont leave my car and sit in the boat waiting for the flood 2-3 years :)
    and worst is that my boat is with holes all over :)

    as u notice, my car is - flash player and my boat is HTML :)

    Today (18.10.18) flash is way better than HTML and that is a fact, no matter what both of us think about it :)

    GGS DO NOT NEED ! Anyone to report any bugs and issues, why !

    Because all they have to do is to open a farm under HTLM and start working on it :)

    Interface ! look all the TXT going out of line, coop description messed up, boosters missing, double click errors...

    You dont need to play the game to see these things, just open one farm and look !

    And i see nothing change from day one of HTLM release :)

    So all i can say is, thank you, but no thank you :) Today !

    Tomorrow if GGS invest some time and money on it and make it, not best, not even good! JUST ACCEPTABLE !
    i will be one of the first people to recommend it :)

    There is so so many bugs in the game at first place, that nobody take action to fix :)

    And it is not my job to report bugs, my part of the game is to have fun :)

    If this game was "open source" i would love to help :) But it is not :) And nobody pay me for it :)

    Commercial  companies like GGS need to pay well to their employees so all go well :)
    Not some teens that claim that they are great developers, i mean real specialists !

    Big Farm is dying game (that is a fact at least in UK1 server) people quit and no new farmers popping up :)

    So there is a huge difference 3 years ago activity and today :)

    And people leave this game for many reasons and most of them comes from non professional behavior of GGS

    You can not milk a cow forever just like that ! You need to feed it too... sometimes :)

    But i share nothing new in here, you, me and GGS knows these things very well...

    People do not get, what they pay for, they feel tricked and cheated, loosing the fun, and just quit :)

    For the rest of us, who are still here (biggest %)  we hope that the game will change and bring more fun :)
    So here we are waiting with hope... 

    Best wishes to everyone and happy farming

  • Michiru (GB1)Michiru (GB1) GB1 Posts: 1,239
    ----------------------> Cursor is displayed as uppercase 'I'  Again, :s
    It seems to change while I am working (...)
    I get the same on html.. Im on chrome.
    I switched back to Flash just to check, and decided to stay in Flash for now, because all the visuals/graphics are clearer a a bit better; no blurring, the writings all fit the right areas and don't have bizarre font size differences, and yeah, normal cursor, woop woop!
  • WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Guest Posts: 6,097
    edited 19.10.2018
    @Norge (GB1)

    Our points of view do not match, because yours is incorrect. The HTML team have done extensive testing, but there is a huge difference between test servers and live servers & they cannot possibly test every possible combination of computers, connections & browsers that players use to play the game. You only have to look at this thread (where I have moved your posts to) to see that your comment that "Today (18.10.18) flash is way better than HTML and that is a fact, no matter what both of us think about it" could not be more wrong, as many players have found a huge improvement in their game on HTML & if you are one of those that is having issues on HTML, then this is the time that you should be making sure your problems are addressed, instead of sitting in your car, waiting for Flash to disappear & then coming here to the forums to complain that your boat is full of holes & you cannot play on HTML.

    You also do not have until 2020, as that is when Adobe will discontinue Flash, but it is unlikely that GGS will continue to run & update 2 versions of the game for 2-3 years. No one is forcing you to report bugs or to do anything else, it is in your own interest to do, but should you choose not to, all I am asking is that you do not encourage others to make the same bad decision.
  • Ghost rider (GB1)Ghost rider (GB1) GB1 Posts: 294
    For the most part  (for me anyway) HTML is working better than Flash ever did , i certainly don't need to refresh the game anymore which i was constantly doing in Flash 

    Only 2 gripes is the blurring can occur from time to time  and that some things on the farm seem a bit off centre to where it actualy should be 
  • artful (US1)artful (US1) US1 Posts: 6,617
    One thing that some of us are noticing is that when we sell something to a walk-up customer, the (huge) flag stays for awhile, blocking the other customers. Not a huge problem, but kind of a hassle when you're in a hurry and want to sell quickly.
  • Blue Denim (US1)Blue Denim (US1) US1 Posts: 5,253
    ----------------------> Cursor is displayed as uppercase 'I'  Again, :s
    It seems to change while I am working (...)
    I get the same on html.. Im on chrome.
    I switched back to Flash just to check, and decided to stay in Flash for now, because all the visuals/graphics are clearer a a bit better; no blurring, the writings all fit the right areas and don't have bizarre font size differences, and yeah, normal cursor, woop woop!
    Yup I am done with HTML until they actually fix the problems with it, I am going to play on Flash as well, If they do not fix the problems with HTML and take away Flash, then I guess I will be done with Big Farm, which will not make Me happy after all the hours and such I spent on working on My farms, it will be all for nothing, so I can only hope they get it together and fix what is needed to be fixed.
  • CM_HunterCM_Hunter Posts: 448
    Yup I am done with HTML until they actually fix the problems with it, I am going to play on Flash as well, If they do not fix the problems with HTML and take away Flash, then I guess I will be done with Big Farm, which will not make Me happy after all the hours and such I spent on working on My farms, it will be all for nothing, so I can only hope they get it together and fix what is needed to be fixed.
    This is exactly why we need people checking the HTML version and reporting the issues. I know the experience is not 100% for everybody yet and I don't expect anyone who isn't having a positive experience to fully commit to HTML just yet, the Flash version is there to provide you with an option in case HTML isn't running well. But I do hope everyone will still stop in for a few minutes, just to see how it's looking and report any new things to us so we can get them repaired and improved.

    A lot of people often mention the most visible issues such as blurriness or text issues as being bg blockers, and those are very annoying and in some cases can even make it difficult to play for long. We hear you and aware of those problems, but we also have to prioritise issues that lead to bigger problems. It's annoying to have the blur, but it's more than annoying if a feature can't be used or is blocked by some sort of issue in HTML. We're working on those kinds of things first, and we will fix the visible issues and the things that you guys have diligently and helpfully reported to us, and that get in the way of you playing in HTML, it's just a matter of doing it in a prioritised way.

    I hear your frustration and I'm with you, I want the HTML version to be polished and complete for everyone. We've made some steps towards that and there are a lot of people reporting huge improvements since our early tests and even since the recent global release first hit browsers. If you're not in that group, it's our aim to get you in it, and Flash is there for now if we haven't quite got you there yet. Thank you for all the reporting, testing and feedback you've all given us so far! Keep it up and we'll keep working at it for you.
  • artful (US1)artful (US1) US1 Posts: 6,617
    This may have been mentioned elsewhere. Please forgive if a repeat.

    Problem with selling bakery overage. When collecting bakery goods, I'll get the message that storage is full and to sell off, let's say, 100 whatevers. I click "sell." Get the same message, click "sell" again. The second time it goes through, but it's sold off 200 items. Not necessarily what I want to do. Happens almost every time.

    The workaround has been to refresh the page after the first "sell" message and I've clicked "sell." Then it sells only the 100 excess.
This discussion has been closed.