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  • nesica2 (INT1)nesica2 (INT1) INT1 Posts: 7
    Firefox same as Chrom - not working
  • Firefox-chrome same thing,not working,Adress bar blinking a last 12 hour,very disapopointed.Looks that the game for me is over

  • nannsi (SKN1)nannsi (SKN1) SKN1 Posts: 325
    Several players in my coop stopped playing today due to the problems with html

    one is using chrome, and she cannot choose flash, it try converting to html all the time

    other just cant stand to wait so long for game to react on clicks when you are in missions 

    On edge it very bad, half the info in chat cannot be seen and everything is soooo slow

    so i am not happy
  • CM_HunterCM_Hunter Posts: 448
    Didn't we get informed that if you use Chrome to change your browser to Firefox, etc because HTML would not work on Chrome?  I think folks need to try that and see how things go for them, then give feedback?
    At the moment that's true, it's recommended for right now that you use Firefox or Microsoft Edge to access the HTML5 version as it isn't activated for the latest version of Chrome (Chrome 69 and the upcoming Chrome 70). So for a short while only those are the ones to use ;)


    WW, I can't be the only person on earth that still uses and prefers the IE browser, I have tried Edge, Chrome and Firefox and found them to be big data eaters (have a data limit, live in the sticks so my internet choices are very limited) any plans to include IE in the future that you know of?
    IE won't be included but that's not a decision made by us, it was made for us by Microsoft. IE is an older browser now and Microsoft are focusing on Edge and phasing out IE. That means we won't be able to support that browser because Microsoft themselves will only be performing basic security updates and trying to get their customers to switch over to Windows 10 and Edge. I know it can be a pain to learn a new browser but it may be your only option in the near future if you're using IE. As technology develops IE will become less and less usable over time so the advice is to switch now and get the smoothest experience you can.

    The stand alone Flash player version 26 still works great for me. I'm not sure if it will stop working at some point?

    It will indeed, it only plays Flash based content and eventually we will switch to a full HTML5 release, meaning it won't work in Flash player anymore. You're free to continue using it for now but we really recommend switching over to a browser.

    You'd be hard pressed to find a more powerful (consumer) Gaming PC - at least until the nVidia 2080TI cards ship. :)

    Oooo, you're on quite the system there! I get the feeling you're playing more than Big Farm on that :smiley: Thanks a lot for the info though, perhaps with your system having such a high benchmark it could help the devs track down some of what's causing the problems, I'll forward them what you've submitted and thanks a ton!
  • Mummie (NL1)Mummie (NL1) NL1 Posts: 149
    I use chrome, & HTML is looking better, but working slowly. And yes, the cursor is flickering.
    i also have a problem with the vieuw. it's a litlle foggy. i tryed on chrome, edge and opera.
    please never take the flash away
  • aaabbb1 (INT1)aaabbb1 (INT1) INT1 Posts: 1,049
    edited 13.09.2018
    Here is where thigs are workin in flash, no HTML5 possible:
    Chromium 69.0.3497.81,  Built on Ubuntu , running on Ubuntu 16.04 (64-bit)

    Here is where the swiching between versions or flashing appears:
    Firefox quantum 62.0 (64bit) Mozilla Firefox for ubuntu canonical 1.0
  • I'm using chrome book & it is very slow.
  • Daveb (US1)Daveb (US1) US1 Posts: 2
    I play a lot on my iPad.  I was using the Puffin browser and now it won't load.  However, it also won't load on chrome or safari on my iPad either; when I try it's takes me straight to the page to download mobile harvest.
  • Nelie (NL1)Nelie (NL1) NL1 Posts: 21


     I can not transfer to HTML5 as it redirects me directly back to FLASH version. I play under the browser chrome
  • Kify (US1)Kify (US1) Posts: 4
    edited 13.09.2018
    Yesterday, I tried on the puffin browser on my phone. When I opened the game, it wouldn't allow me to move around my farm. I could only see the few inches in the middle of my game, and couldn't drag the view over.Also, once in full-screen view, things were so zoomed in that I could no longer pop out of full-screen view. I had to switch back to Flash to get to see all my top menu choices.

    Once home, I loaded BF in Chrome. I was on the flash version, and tried several times to select the html version. Although I could select the button, and I got the "if you switch, your game will reload" message, it never actually switched me back to html. It was only when I logged out and back in that it gave me the html version.

    In the HTML version, the graphics are often not crisp (e.g. when laying down new fields, feeding animals, etc., the circle choices are fuzzy, and any pop-up saying harvest is ready has a blurry image), and there is overlap. For example, my quantities of super fertilizer are on the same line as my premium fertilizer, and so it looks as if I have 1,46699,999+, instead of 1,466 of one and 99,999+ of the other.

    Also, when I hovered over my fields to confirm size of crop, I couldn't just go from one to the next. it wouldn't actually display the pop-up window unless I wiggled my cursor on some other part of the farm before going to the next field. 

    I saw earlier comments about sparkles not being visible. I think they are slightly visible, but they don't stand out the way they do in flash:
     
    Flash                                                                    HTML

    Finally, and what encouraged me to write in, the farm production machines are not in the same order in HTML as in Flash. I automatically set particular machines to specific levels (e.g. Powerhouse gets 50% when I harvest my overnight animals, but Humus Pro, Special Press and Farm Flash get 20%). This morning, I discovered I had set an Amphibian unintentionally, and my Powerhouse was on 20% because I didn't notice the order switch on time.
  • Deb140 (US1)Deb140 (US1) US1 Posts: 50
    Just tried the HTML Version using Microsoft Edge and had to switch back to Flash Version as my cursor would not stop flashing and could not find what I wanted to do.
    I'm also using Microsoft Edge and my cursor won't stop flickering/flashing.  I will go back to the Flash Version as well.
  • Logging from Chrome is terribly slow and so is harvesting.

    Tried to log from Puffin but it does not even start.

    Before i could use Puffin easily but now BF logging page does not show
  • speedydust (INT1)speedydust (INT1) INT1 Posts: 83
    I cant login in game from Edge and Firefox. I can only login from Chrome.
  • Michiru (GB1)Michiru (GB1) GB1 Posts: 1,239
    edited 13.09.2018
    I'm having the same issue in Chrome. Plus, it's freezing in the "move" mode, (..)
    I got the same issue, I'm using Chrome.

    *moved post to html feedback thread*
  • NormaHelen (US1)NormaHelen (US1) US1 Posts: 262

    I am using Chrome. 

    On fields that had edge plants, I would click on them & the pop up balloon disappears. Then I can’t do anything with them.

     Sometimes I can’t sell everything in the barn when the barn is full. It will only let me sell the amount over what the barn holds. If I reload the game it works.

     The lag is bad, but the worst of it is the deep sea fishing. When loading a boat I click one item, wait for it to appear, click another item, wait… etc. It takes way too long to load a single boat. When I am working on it, the text flashes back & forth between two different sizes.

     That is just the highlights. I have switched back to Flash & things are working again. Please to don’t take away the ability to use flash until all of this is fixed. With these problems the game is not playable.

     By the way, I have already cleared cookies, reset modem, etc.

  • Michiru (GB1)Michiru (GB1) GB1 Posts: 1,239
    edited 13.09.2018
    Using Chrome.

    - mouse pointer freezes when "moving around screen" have to double click otherwise remains in "moving-screen mode"
    - the ponds in the DSF freeze, no longer show the fish swimming smoothly.
    - When clicking on the ponds to appoint boats, the whole thing freezes, boat showing up after looong seconds, that's also new since HTML switch.
    - When hovering over any field/building, it lights up slightly as if it was sparkled/gifted, is that supposed to be?
    gifts/sparkles less obvious as before?
    - the watering can over an unwatered cooptree is not showing for me on other farms
    Post edited by Michiru (GB1) on
  • 24-KL0V3R (US1)24-KL0V3R (US1) US1 Posts: 2,464
    Well I have the latest Edge Browser and my game on HTML 5 is still having jumpy-flashy cursor problems!  So I have not been using Edge (though touted as the browser to use)!  So I use Chrome and Opera with the flash version of the game.  I am doing fine on those.
  • Jewelle (US1)Jewelle (US1) US1 Posts: 1
    Having the same problem.  Hard to participate in the challenge with the shaky curser
  • Using Chrome.
    CONS:  A slight lag in response time, way too hard to read fonts in menu boxes.

    PROS:  Fewer error messages :-)
  • NormaHelen (US1)NormaHelen (US1) US1 Posts: 262
    I am currently using flash. I went to harvest apples & I couldn't sell all the apples in the barn again. I had to sell the extra one harvest at a time.

    Plus I started the weekly. When I went to donate eggs, I got an orange error message saying I didn't have enough eggs. I tried typing in an amount less than the full amount that was in the barn. That worked, so I got the eggs donated in a few steps.

    These problems seem to be just with apples & eggs. I am not even using HTML5 right now!

  • Kastiel (US1)Kastiel (US1) US1 Posts: 48
    Switch between HTML 5 and FLASH:


    Chrome updated last night and now you cant switch to html

    LMFAO
  • 24-KL0V3R (US1)24-KL0V3R (US1) US1 Posts: 2,464
    There is something wrong with the internal counter. It used to be easy. I would open the mill, or composter, or silo and press the max available button and it would automatically let me know how much it could produce with the amount of stuff I have on hand...but now it does not calculate correctly, so when the error box happens, I have to do the process again and then reduce it by 1 or 2 then press start.  It is a pain and the GGS team ought to look into the problem.  It matters not which browser or which game version (HTML or Flash)I am on.  So this is a problem that was not fixed with the update of the game to HTML.  Also I note that the amount of leaves for composting is no longer being registered in my farm management farm supplies like the dung is.  What happened to it?
  • Ghost rider (GB1)Ghost rider (GB1) GB1 Posts: 294
    Chrome user 

    I am fairly certain HTML isnt working for any Chrome user, as originally stated that Chrme would be the last when version 70 is up and running 
    When using the flash to Html button all thats happening is swithing from Flash to Flash 

    The address bar should have HTML5 in there as in my screenshot you'll see it does not !
    So Chrome users look for HTML5 in the address bar 


  • shaunus (GB1)shaunus (GB1) GB1 Posts: 4
    im using Microsoft edge, well what can I say cursor dancing around etc, back to flash for me im afraid
  • I cant play 24 hours,chrome-mozila updating and same thing -  blinking
  • CM_HunterCM_Hunter Posts: 448
    edited 13.09.2018
    Hi all!

    If you're having issues with FF or Edge and the game is not loading for you please try clearing your cache and cookies.

    IT'S REALLY IMPORTANT THAT YOU CLEAR THE ENTIRE CACHE AND COOKIES!

    If you only delete an hour's worth of cookies or don't follow the steps we might not be able to help you very efficiently. Delete all the data from your cache in the browser you are using and it may be the case that you can get back to playing the game. We know it's a pain in the very lower back but this step is extremely important in us being able to assist you and you getting back to playing.

    HTML5 Checklist

    • Have I cleared my cache and cookies? ☐
    • Have I cleared ALL of my cache and cookies? ☐
    • Have I got the latest version of my browser? ☐
    • Have I tried re-installing the browser? ☐
    • Have I tried resetting my router? ☐
    If you can tick 5 boxes, let us know in this thread, give us the browser you are using and the version number of the browser too. This is also really important for us helping out, so in this thread don't forget:

    A report isn't a report without a browser version


    Thanks everyone, keep up the great feedback and we will keep passing your details to the team.
  • lorrykay (US1)lorrykay (US1) US1 Posts: 6
    Same lag troubles, and boat issues here. Also, I can't use more than one of the same type of worker to clear fields. Game won't let me do anything with similar fields when one worker of that type is working.
  • speedydust (INT1)speedydust (INT1) INT1 Posts: 83
    I cant login in game from Edge and Firefox. I can only login from Chrome.
    This loading issue now happened to me also in Chrome and i pressed stop where reload button is in Chrome and game then loaded normaly and i can play :)
  • lorrykay (US1)lorrykay (US1) US1 Posts: 6
    I am using Chrome
  • reinstaled both browser,mozila and chrome,cleared cashe,cookies-i tried everything-nothing,same problem
This discussion has been closed.