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Comments
@farmgirlmimi43 (US1) Yes, they are aware that they are won multiple times & should be considering that in the numbers - By the way, those very high booster numbers are a bug, so don't expect to see them next time that the event is run.
@Farmer Kissy (US1) In game messages are not as simple as they seem, they take a lot of translating & organizing. There is no problem with continuing to play the event & after the hotfix, there will be no more extra rewards given, so the last few hours of the event should be bug free.
@ Everyone - With regard to items that you already owned before the event, here is what we have been told: "We can track both separately, the tracking in the event tells us which items were won, therefore any items outside of that number were bought or gained before the event."
Good if this is the truth - then more has happened over the Summer, than it seems to! Nice, good, thanks WW - if it comes from you, I know it's correct.:)
didah
I did not get any gold mining license's, seaweed fert, gold/silver treasure boxes or hummus, but I sure can see GGS taking these hard earned products away, along with the speedy fertilizers & decos given away in error.
I can't see this ending well.....Just my Opinion.
Also, you can't say we didn't know how much of items we were suppose to get. I couldn't scroll more than 10 items in the support category without it resetting to where I was. That means I couldn't add up what rewards were suppose to be earned.
I can't wait for the white elephant decoration, I mean panda. Either it is worthless or GGS is rewarding people for taking away what they shouldn't have had.
Aside from that, as Wabbit mentioned, there is more to creating a server wide message than just typing it out and hitting send, so the organisational aspect of it extends to more than just getting translations done and includes technical aspects that must be considered and take time to put in place. It's possible we could suggest an easier way to send messages to the whole server but this would take time to build and wouldn't be in place before the end of the event anyway, so good for the future but in this situation it wouldn't have been possible due to the timings involved.
I know you're nervous, we are doing our best to make sure this is done right for you all. We know we made a big old goof the last time this happened and so we're trying to treat this one delicately and learn from our errors of the past. Keep being awesome and keep speaking your mind
These things never go as planned. I am correct to be nervous. Unless you can state that that people won Gold Licenses and other big things that they should not have, this should not happen.
If gold or gold licenses are removed from my account, that is a big violation of the trust between me and GGS. I will not ever purchase gold again, if this happens. You can take that to the bank.
The speedy, bubblegum, fertlizer and liquid fertilizer.....take it all. It did not exist before the event, and that is fair. I have no more seaweed of any type than normal. I will be watching these balances closely for theft by GGS. I did use the word "theft" and not by accident. I will be watching my gold and gold licenses for theft also.
This is one of those points, where you all "do not get it". If I give you my money, there must be a minimum level of trust. You are violating that trust. You did this once before. It took a long time for GGS to get past the damage that that did. I try to ask people to be fair and give you all a chance, now and again. I cannot do that in good conscious, when you are doing greedy, inept, bone-heading things like this.
Is what you are about to do....really worth the damage to the relationship that you are causing?.....no.
We play the game as it is presented, and therfore should not be penalized for doing so.
This seems to be ongoing method of standard operations for GGS.
Next question : if players had more than one deco credited to their account, and they have scrapped them as Greta has been on site, how to do intend to recover them? You can't! That still gives players who won them more than once an unfair advantage!
As for trying to say things are tested - oh do come on! If they were tested we wouldn't have lost all the double xp when we did, there wouldn't have been the edge plant issue, or the boat asking for the wrong fruits, now this! You really must think your player base is stupid - which quite clearly we are not, so stop insulting our intelligence and at least be honest!
may I ask why GGS's workers think they can do everything?
There is noone on Hungarian Server who won more Gold mine licences than 3 at all.
Maybe boosters were wrong. All right, I believe. I see the high % of them.
But was it the mistake of the players????? Who asked you to start this event?????
Before starting in your announcements you communicated that you don't know how many mistakes will it causes, but you try to start this event whatever happens. So you knew that this event works wrong. And now you communicate that there are many players who won more gold mine licences than 3. Who are they? Noone said that "hey, here am I, I won 21 gold mine licences!" Show me these accounts!
It was too easy to reach the 3 gold mine licences. And now you know it . You have lost some money. That's why you say: "it is your fault dear player so we will now punish you."
That is very incorrect. Many players bought gold, used gold, used seeweed boosters in this wrong event. You earned money, lots of money during this days.
Is it a crime? Of course this is.
If no one on HU1 was given multiple rewards, in the Village fair event, as a result of the bug, then that is a good thing, as no one will have anything taken back.
If GGS tested these events properly, these issues would not be happening so frequently.
I am so frustrated to know that I had to take multiple screenshots of EVERYTHING only to hold my breath YET another time, hoping they don't delete what I've worked so hard for.
This is getting to be the norm and it's not acceptable in my opinion.
I understood it well. This event in the game on the same field where the leauge was. That's why mistakes happened, because not all of the league items were killed just some of them. That's why they couldn't promise that the new event will work right at all...
And about the good things: for example I had 0 gold mine licences before this event. I've got 6 in these few days. I won 3 on the new event, but I bought 2 from Omar and won 1 from a suprise box. What do you think will happen tomorrow? I will loose what I bought. 3000 gold is over.
@CM_Hunter
You are contradicting yourself: in this last post shown above you said the exact items which were gained during the event (but shouldnt have been ) will be removed.
In your original announcement instead you stated that GGS has performed a calculation which you (GGS) think is fair and should be ok for the players
" ....We will not remove all of these items from your inventories and the calculation performed is one we feel is and fair and benefits most players..."
So which is it, an exact amount player by player, or a calculated amount which will be subtracted from every account ? Do you even know ?
The two statements are quite different from each other, make up your minds and let us know what is that you are planning to do while you improperly manipulate the data in players accounts
A CC starts this evening. So, players that have been given thousands of unearned rewards can use them to give their co-op a massive lead that will be unreachable by others that haven't been given the unearned rewards. GGS won't be able to recover the seaweed items awarded in error as players will have used them already.
Great move GGS! If it wasn't going to affect the average player I would actually be laughing my head off right now.
You quite simply cannot expect people to carry on playing your game, and buying gold when something is so badly broken. Call it bugs, call it glitches, I call is poor programming and code and a lack of thorough testing. Ask yourselves this, would you continue to spend money on something so badly broken? No. Then ask yourselves where your income comes from? The players - the very people you are treating so shoddily.
Now a very valid question - when the players with thousands (as you say) of unearned rewards spend them to give their co-ops massive leads in the CC what will you do about it? Punish everyone all over again? Anger more players? Let hose who have in effect cheated get away with it? Remember the removal of these items and the timing of it is your decision - and one that has quite obviously not been thought through at all.
If your own staff cannot see what this decision will cause - for goodness sake ask the players - we seem to have a better understanding of the game than you do.
GGS have said the rewards given in their 'thousands' in error will be removed tomorrow.
A CC starts this evening.
So, players that have the 'thousands' of unearned rewards (seaweed) can use them in the CC - giving their co-ops a massive lead unreachable by co-ops whose players haven't been given the rewards in error. Also GGS won't then be able to recover the items as the players will have already used them.
Another well thought out decision from GGS. If it wasn't going to affect so many players I'd be laughing my head off right now. Why on earth does it take a player to think of this and not the paid staff?
Next point is how will GGS deal with it once the above has happened? Punish all players? Let those who will have effectively cheated get away with it? Try to recover the rewards earned in the CC that shouldn't have been earned? Its another cock-up that could have been so easily avoided.
Its so ridiculous you couldn't make it up! Do GGS have any comprehension of how the game actually works? From this decision it would appear not.
Looking forward to the responses from ch_hunter and the mods - how are they going to explain this one!
Have you forgotten you have competitors out there who probably wouldn't treat their players this way?
Those are GGS words taken off your own website. I think it shows a direct mission for GGS that you are tossing out the window.