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Stealing gold

Please GG, stop stealing our gold by bringing up pop-up-menu's with goldbuttons, where we accidently click on while we're working our farms.

Thank you

Comments

  • Borgia (SK1)Borgia (SK1) SK1 Posts: 455
    it's been said that devs are considering it, respectively(not sure about use of this word, not native speaker, but i use it instead of OR) it is planned.
    Also there is a pause -> buttons for buying are greyed out for a few seconds right after offer appears. you just need to be more careful. where you click and not to click without looking.
    Borgia SK1 ... Borgia CZ1

  • Borgia (SK1)Borgia (SK1) SK1 Posts: 455
    ...Pause button ...
    it's not a button, just a delay (of, finaly i got that word i wanted/meant to use).
    i really don't know how much it takes in States, or elsewhere, but in Slovakia it can be well over three seconds.
    Anyway, i'm sorry for you, that you've lost gold. even though that didn't happen to me, i know how upset i would be- couple times i speeded up a cow-barn production by accident. ouch. that's why i use only blue food for animals(or orchards, and everything else).
    Borgia SK1 ... Borgia CZ1

  • archerbob (AU1)archerbob (AU1) AU1 Posts: 531
    it's been said that devs are considering it, respectively(not sure about use of this word, not native speaker, but i use it instead of OR) it is planned.
    Also there is a pause -> buttons for buying are greyed out for a few seconds right after offer appears. you just need to be more careful. where you click and not to click without looking.
    Pause button doesn't work for a lot of people. If you're harvesting, and you're clicking in that spot, a few seconds isn't adequate.  Being careful doesn't always work.  A major fault with this game.
    This is correct, I've had the popup come up whilst I am in the middle of doing something and the buttons are live straight away and if my pointer just so happens to be over a button at the time I lose gold
  • ...Pause button ...
    it's not a button, just a delay (of, finaly i got that word i wanted/meant to use).
    i really don't know how much it takes in States, or elsewhere, but in Slovakia it can be well over three seconds.
    Anyway, i'm sorry for you, that you've lost gold. even though that didn't happen to me, i know how upset i would be- couple times i speeded up a cow-barn production by accident. ouch. that's why i use only blue food for animals(or orchards, and everything else).
    Thanks. I didn't loose gold though, Because I know their system.
    But a friend of mine did. 2 times !
  • Wisso (US1)Wisso (US1) Posts: 19
    edited 02.04.2018
    Happened to me twice so far.
    when they tried their failed update and the game started acting crazy, my laptop couldn't handle it and crashed I moved to the pc quick because I was in middle of a mission and nothing popped up I was careful I clicked on my fields to harvest and out of nowhere the pop up came up and I lost 2500 gold for 5 toolboxes that I do not need. There was no grayed buttons or pause or any type of purchase confirmation.

    Contacted support for in-game loss and their reply was that it is my fault and that there is a "manual confirmation" which doesn't exist.
    The support has no clue how the game work I guess! 
    I replied to their email and still waiting for their response.
    I will not buy any gold ever until this is resolved and that is how you make a change.
  • artful (US1)artful (US1) US1 Posts: 6,491
    Happened to me twice so far.
    when they tried their failed update and the game started acting crazy, my laptop couldn't handle it and crashed I moved to the pc quick because I was in middle of a mission and nothing popped up I was careful I clicked on my fields to harvest and out of nowhere the pop up came up and I lost 2500 gold for 5 toolboxes that I do not need. There was no grayed buttons or pause or any type of purchase confirmation.

    Contacted support for in-game loss and their reply was that it is my fault and that there is a "manual confirmation" which doesn't exist.
    The support has no clue how the game work I guess! 
    I replied to their email and still waiting for their response.
    I will not buy any gold ever until this is resolved and that is how you make a change.
    I had something similar happen quite some time ago -- I didn't misclick, it was a glitch of some sort. Wiped out my entire stash which was over 10,000. Got the usual runaround from support, then an e-mail saying they had lost my information, and asked me to resubmit a ticket. Which I did. Nothing. Wrote back several times as to the status. Nothing. I was willing and able to buy gold for this game, but decided then and there to snap my wallet shut.

    Since then, even with being uber careful, I have "made" unintended purchases with gold for things I don't need. Even gold won in-game is a loss ... a needless one.
    .


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    https://community.goodgamestudios.com/bigfarm/en/discussion/158239/just-want-to-be-left-alone-to-farm-in-peace-us1-hearts-of-gold

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