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AGAIN GGS' apology just isn't good enough
marywisc (US1)
US1 Posts: 176
Comments
One of my coop members logged in today to find she had a 72 hour ban for unknown reasons. She sent a message through facebook to say that she doubts she will be back. We lost a good player and a friend. You lost a gold buyer.
GGS needs to wake up and smell the roses because they managed to make a lot of people unhappy and that isn't what you want from your customers.
Stop the rip-off.
I'm just about ready to delete my account
You guys are doing awesome, you've hit the two biggest gold buyers in our little coop. Keep working on that mobile version, it may wind up being the only one left with players.
Yes, I made cash selling goods at an inflated price due to a glitch GGS created. Yes, I spent some of that cash. But I didn't cheat anyone out of anything. I played the game as it was presented to me.
Why are we punished for GGS' error?
Anyone that knowingly sold more of an item (I have no clue what it was) to gain extra farm dollars and then utilized those dollars did exploit a game bug. Those people according to terms of service could earn discipline, but it seems GGS was too lazy to correctly identify true exploiters from those that merely sold something and were incorrectly credited.
No doubt , other farming games will soon appear , and unless GGS removes digits from posteriors, they won't just lose the odd player, whole coops will defect .
This sort of game has in , marketing terms, a sticky customer base which means people do not like to change .Many more foul ups, this customer will be definitely be getting more unglued .
well said marywisc
the list of bugs and stupid mistakes are getting very long. And when we have lost a lot due to bugs we dont get proper compensation but now the bug was in favour of us they take it back and give bans? And people who used gold to have more goods to sell and earned so extra money did they get the gold back? guess not.
It is getting clearer and clearer that this game is in the hands of children who dont have a clue what they doing.
an apology in words is not good enough anymore. Work on the bugs and give us a good compansation. 100,000 gold for everyone would be a good apology.
However, this last fiasco has really showed GGS's true colors. They do not like it when they are taken advantage of, they do not like it when a player actually takes advantage of a bug instead of being hurt by it. They do not want the players having any type of gain for fear of loss of gold sales.
However, they have absolutely no problem taking advantage of the players due to bugs.
And when the bug is not in their favor, they halt everything immediately and fix it.
@CM_Hunter, you are now suggesting that, in the future, it is the players responsibility to know there's a bug, and to avoid using game features, for fear of a ban.....
so....if you don't read the forums you might not know, you cannot punish your player community for simply playing the game as it appears. Period. And i wish i knew what items caused this problem for you?? I didn't make any huge amounts of unexpected dollars that i know of.....
@Val C (GB1), i have been aggravated, and sometimes amused by all the problems....but I keep playing
in some ways, it's kinda like watching a train wreck.... you know it's gonna be bad, you know you shouldn't look, so you cover your eyes, but then you peek through a crack in your fingers. morbid curiosity.
i keep coming back just to peek....
It is no longer that, it has become frustrating and totally disrespectful of it's formerly supportive players
To treat people this way is not only unfair and demeaning, but also so morally wrong in so many ways
I have been for years now a supportive member, stating we can only "play the game as it's presented to us"
Apparently, that is no longer the case anymore as we did just that.......played the game as it was presented
For doing that we got deceived, mistreated and robbed of not only mythical money.....but REAL cash money
I can find no possible rational way to defend GGS on this one, so mishandled from start to finish.....so sad
I can only hope that GGS can rest well with this on their conscious, it's got to be a heavy burden to bare
Take care my friends, i'm hoping someday Big Farm can return to being that.....fun game on the internet : )
~Rick~
This is what it feels like to me is happening with our "broken" events. When will it ever end?
When they admit their own mistakes, maybe they will be able to grow past their infantile state of minds.
Twas the night before Christmas, when all thru the game