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~ Mod News Bulletin! ~ 1st Edition

1612

Comments

  • Hey guys,

    It's your favorite fox again :*
    The cooperative hard worker event will start at 2:00am CET as a replacement event.
  • **************************
    SEASONAL NEWS
    *************************

    Hi Big Farmers,

    Frida brought all the wrong horizons with her the last time she visited your farm, she had her Summer skylines instead of her Winter ones, so she will be returning with the correct ones & her apologies!. :)
  • ****************************************

    LATEST NEWS - LATEST NEWS

    ****************************************


    Hi everyone,

    We know that you have lots of questions about CC & compensations, where some have decos, some don`t, some had things that disappeared, some never got them, some coops were appearing in wrong league etc etc. - So here is what is going to happen:

    There will be a hotfix run, sometime in next couple of hours, it should fix the CC league issues & the CC will start after the hotfix. 

    It will also include ALL the compensation again for everyone (see below), so anything that you were missing, you will now get & anything you already have, you will get again - The compensation package will go to everyone over level 8 who has at least been logged in this month.

    You will get new working copies of both decos - If you already had 1 or both of the decos, the old versions may no longer work correctly & may change to 0 happiness - This will NOT be fixed, but you can give them to Greta to be broken into deco parts.


    That's it for now from your Wascally Weporter, we will be back with more news, as & when we get it!
  • ************************
    BREAKING NEWS
    ************************

    Hi Again!

    It's a hot news day here at the Mod News Desk............ 

    As you may have noticed,  the CC is now shorter than usual, so an RP booster will be activated tomorrow from 10am-10pm CET

    Also.......

    Greta should have arrived on your farm by now & she is staying all weekend!!
  • *****************
    HEADSUP
    ******************

    EN1 has moved on to Chapter 4 in the Christmas event, so we can only assume that US1 will also do the same thing when your sever clock reaches midnight  & also AU1 and IN1 later on.
  • **************************************
    WHAT IS HAPPENING TODAY
    **************************************

    Hi Everyone,

    We know that there are several issues that you are waiting for news about & your mods would like to thank you for being so patient, despite your disappointment & annoyance with all the things that keep going wrong lately. :/

    There is a hotfix planned for today & it will address several recent issues, we still do not know exactly what they have managed to get in there, as they are still working on it, so we also don`t yet have an ETA for it. What we do have so far is:

    Firstly, we will attempt to repair the wishlist event by unlocking the 3rd chapter for all players.
    Secondly, we will return the purchased Fuku coins for players who had the Shinkei event reset for them. We do not plan to run the Shinkei event again this month so we can take a look at the issues causing it to reset.
    More topics may also be defined later, will let you know when I know more!

    We also intend to repair the issue with the snowbound orchard skin users won. There was an error when trying to place it and it disappeared for some. We will try and repair that and also grant the missing skins tomorrow. That is the plan, we will try our best to stick to that

    It is also planned to start the CHWE today, but no time will be given until the hotfix time is more clear.

    We will bring you any more news that we get before the hotfix is run :)
  • **********************
    FURTHER NEWS
    **********************


    Still no ETA on the hotfix & it is now possible it will be delayed until tomorrow, which means the CHWE will also move to tomorrow & will be shorter than usual.

    There is still a chance the hotifx will come today, but it is looking less likely that the CHWE will.
  • *************************
    A BIT MORE NEWS
    *************************

    We will have a small pre-client hotfix, the main hotfix will come tomorrow but we want to check the health of the hotfix first. No main hotfix until tomorrow, but NK and JS servers will have it in a few minutes.

    The chapter 3 deco will be given to all eligible players, not just those who had completed a certain percentage. So those who have an account that could take part in the event (above level 8, in an alliance) will get the deco and chapter 3 will be unlocked. This will still only happen after the hotfix tomorrow.
  • ***********************************************
    BREAKING NEWS - BREAKING NEWS
    ***********************************************

    Hi Guys,

    Just a headsup for you all to hopefully calm things down a bit - we are currently waiting for an Official statement, to confirm that all the bans related to yesterday's incident, are going to be lifted. :)

    We will bring you details, in an announcement, as soon as possible.
  • ***********************************************
    BREAKING NEWS - BREAKING NEWS
    ***********************************************

    Hello everyone.    We are aware that there are issues with rewards not being received for the CHWE.  This needs investigating,  but the  team is gone now for Christmas break and unfortunately there wasn't time before the break to do this.

    This will be done in the new year when they are all back .  Dennis says:  "We are sorry, but this means the user will need to wait a little while until they receive the rewards he/she deserve."

    Thank you to everyone for your patience.
  • ***************************************
    EVENT NEWS - EVENT NEWS
    ***************************************

    George is either not on CET or is not planning to celebrate the start of the New Year, as we have word that the FHWE will be starting at 23:59 CET on Dec 31st (Ends 23:59 Jan 3rd)

    We also have some more event dates for your calendar, but as these are so far in advance, they are subject to change (all times are CET)

    CHWE - 04/01 23:59 - 08/01 23:29
    Goldfish Rescue - 09/01 23:59 - 19/01 23:29
    FHWE - 10/01 23:59 - 13/01 23:59
    Horse Season 1 2018 - 11/01 14:00 - 22/02 13:59
    CC - 19/01 23:59 - 23/01 23:29
    CHWE - 23/01 23:59 - 27/01 23:29

    Themed Events
    Food Truck - 02/01 14:00 - 08/01 13:59
    Hawaii - 05/01 09:00 - 11/01 21:59
    Wedding Planner - 10/01 14:00 - 16/01 13:59
    Food Truck - 16/01 23:59 - 22/01 23:59
    Wedding Planner - 23/01 14:00 - 29/01 13:59
    Food Truck - 30/01 14:00 - 05/02 13:59

    Though it is not on the list, we assume that the Candy Farm will be starting after the Candy Hunt ends, as usual, we will get that confirmed.
  • CuddlyFoxes (FormerMod)CuddlyFoxes (FormerMod) Guest Posts: 845
    edited 02.01.2018
    Hey guys!

    The WWC will start tomorrow @ 14:00 CET
    Candy farm will start Friday @ 14:30 CET & end on January 30th

    The information on the WWC calendar is wrong but we're hoping it will update itself once the event starts as it did last time.

    We don't know if the new events will have any appearances as rewards but we have asked for them to be added, if not already there, although they may not be available in the 1st run of the event. We have also asked that the snowbound barn appearance be changed back to the original one.

    The whole team isn't back in office yet so we don't have any news about the missing rewards. If you have missing rewards please continue to post on this thread & do a ticket with support. Please post there also if your rewards eventually showed up a little later. Thank you! :)
  • ***********************************
    EVENT NEW - EVENT NEWS
    ***********************************


    Hey Everyone,

    We think that this is a fairly definite list of Hardworker events for this month, but it is still subject to change if anything unexpected occurs.

    CHWE - 4th 23:59 - 8th 23:29
    CC      - 10th 23:59 - 14th 23:39
    HWE   - 14th 23:59 - 18th 12:29
    CC      - 19th 23:59 - 23rd 23:29
    CHWE - 23rd 23:59 - 27th 23:29

    And yes, that is the regular non-coop version in the middle there, the one that we have not seen since it was changed.  :*
  • WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Guest Posts: 6,097
    edited 11.01.2018

    ********************
    CC NEWS
    ********************


    Hi Everyone,

    Due to a miscommunication the CC event was started without the WWC points drop.The CM will discuss this with the producers (who are not currently here) as soon as possible to see what can be done. We're aware of the error and are working on a resolution, but the issue affects all servers equally and it is likely that points will not drop for this event this time.
  • *******************************
    CC NEWS FOLLOW UP
    ******************************


    Hi All,

    Following the last Mod Bulletin (above) a decision has now been made:

    Due to the WWC points not dropping in the CC we will run a compensation on Monday, with no downtime, that will add points to players' accounts. We will calculate the amount of points they could have earned and add it to their account. I will let you know on Monday more about the time.
  • *************************
    BUG SPOTTING
    *************************

    Hi Guys, 

    We are getting reports that some people are not able to get their HWE silo started - Things seem to be working ok for most people, but after speaking with mods from other communities, it is looking like there may be an issue with some players in the level 41-64 bracket. If you are affected, please post on THIS THREAD, so that we have a list ready for the team when they arrive in the morning.

    Thankyou!
  • WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Guest Posts: 6,097
    edited 24.01.2018

    ***************************************
    NEWS - NEWS - NEWS - NEWS
    ***************************************


    Hi Everyone,

    Just a headsup that the Wedding Planner event which has started again on the Flower farm is the same version as last time.

    Possible changes to the event are still being discussed, but nothing has been changed yet.


    EDIT: See Next Bulletin

    Post edited by WascallyWabbit (FormerMod) on
  • *************************************************
    BREAKING NEWS - BREAKING NEWS
    *************************************************


    Hi Everyone,

    We have just heard that following today's Hotfix, the collection items on the Wedding Planner Event, should now come from the places shown in the task texts. - So for example, Black Pearls will come from fishing.
  • Hey guys,

    There seems to be an issue with not being able to access the gourmet or flower farm if a doghouse is being upgraded. Until the team can look into this issue & fix it here are a few options:
    • Waiting for the construction to finish or skipping should resolve the issue. (Skipping with gold is not recommended as we can not guarantee you will be compensated for doing so).
    • If you would like to upgrade the doghouse, make sure you don't have anything you want to do on that farm for the duration of the upgrade.
    • Hold off on any doghouse upgrades until the issue has been fixed.
  • ************************
    LATEST NEWS
    ************************


    A hotfix has been run (without a downtime) for the following:

    To repair issues with workers not appearing on farms and issues loading the Gourmet and Flower farms while the doghouse is being constructed.

    You will need to reload your game to see the fixes.
  • WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Guest Posts: 6,097
    edited 19.02.2018

    ************************
    EVENT NEWS
    ************************

    Hi Guys,

    Below is the proposed event schedule for February, as it currently stands. It is incomplete & subject to change, but we will post any changes as we get them - All times shown are CET.

    - Tue, 30 January, 14:00 – Mon, 5 February, 13:59 Food Truck

    - Feb 1st - 4th: CHWE (No times)
    - Feb 2nd 09:00 - 8th 21:59: Asia Themed Event
    - Feb 4th - 8th: CC (No times)
    - Feb 5th 14:00 - 8th 13:59: Shinkei
    - Feb 5th 14:00 - March 2nd 13:59: Viking Farm
    - Feb 8th 23:59 - 18th 23:29: Goldfish Rescue
    - Feb 9th 09:00 - 15th 21:59: Hawaii Themed Event
    - Feb 10th - 13th: FHWE (No times)
    - Feb 14th - 18th: CC (No times)
    - Feb 14th 14:00 - 20th 13:59: Wedding Planner
    - Feb 14th 14:00 - 17th 12:59: Shinkei
    - Feb 16th 09:00 - 22nd 21:59: UFO Themed Event
    - Feb 19th - 23rd: HWE (No times)
    - Feb 24th - 27th: CHWE (No times) - SEE BULLETIN 19TH FEB
    - Feb 23rd 09:00 - March 1st 21:59: Camping Themed Event
    - Feb 28th - March 4th: CC (No Times) - SEE BULLETIN 19TH FEB

    Events for CNY & Valentine's day are not yet available.


    Changes to starting dates are in bold. See this post below for more info.
    Post edited by WascallyWabbit (FormerMod) on
  • ************************
    WWC NEWS
    ************************

    Hey Everyone,

    WWC coins might be given out later today depending on how the update goes.  The trader will come back later this week and everyone should have their coins by today or tomorrow. 
  • Hey guys!

    There was an issue with the goldfish rescue compensation & the items were not credited outside the event. The items will be credited once the event starts again.

    We have the starting times for the Chinese New Year & Valentine's events but this will be the last two events where we can give the times. (See Wabbit's post above for info on other events.) Going forward we will only be able to give the dates of events without the start times.

    Valentine's - Feb 5th at 23:59 until Feb 15th at 23:29
    CNY - Feb 15th at 23:59 and ends March 2nd at 23:59

  • Hi Everyone,

    There seems to be some confusion about what happened to the recent petition/survey/poll regarding the frequency of the CC, so just to clarify:

    A petition was started, but we do not allow petitions, because they only ask you to post if you agree, making them completely one-sided & they also just ask you sign it & do not encourage any form of discussion. Rather than close it, we asked the poster to change it to a survey, but that may have been too late, as the majority of posts continued to just say "signed". Meanwhile, links to it were posted on the DE forum & were removed, as they also do not allow petitions, but it had already been seen there & the DE community started to ask about it too. So their mods started an unofficial poll instead & we added the same poll to the thread on EN, to try getting that one back on track. Unfortunately, these 2 polls were seen by other communities, who asked their mods why they were not being included in the poll (not realising that it was not an official poll) & the whole thing got out of hand, so the CM asked us to close the polls & he has submitted the results of both of them to the team.

    We are currently waiting to hear any feedback from that & if you have any further discussion on the topic, it should be posted on the already existing thread, which we currently use for feedback on this topic.

    Length & Frequency of the Cooperative Championship

    Thankyou :)
  • ***********************
    WHAT IS THIS?
    ***********************


    You may be wondering (or not) about the grey boxes that have appeared on the lists of forum threads:



    Vanilla added them & we shake our heads in despair  love them! :)

    "When" they are working correctly & hopefully have white text on them, you may find them useful, but for now they are not working properly.

    Here is what they are supposed to do:
    • If you see the grey tag, it means that a moderator has posted on the thread
    • When you click the tag, it should take you to the 1st mod post on the thread.
    • On that post, you should then see this tag 
    • When you click this one it will take you to the next Mod post & so on.
    They will not work retroactively, so they will only be effective on threads created since their introduction & aside from not being able to read them, the tracking is currently taking you all over the place lol
  • ***************************
    VALENTINE SKYLINE
    ***************************


    There is a  second Valentine's day skyline available for your Flower Farm.  It will be available until 23:30 CEST.
  • ******************************
    TEST SERVER NEWS
    ******************************


    The test server will not be accessible for for a while today, so don`t panic if you cannot login - Sorry, but we do not have details about when or for how long.
  • Hey guys!

    In case you missed Frida with the Valentine's skyline for the flower farm, you can catch her again at the following times (CET):
    Frida's Valentines Skyline:
    Monday, 12. Feb
    01:15 – 12:30
    Tuesday, 13. Feb
    12:00 – 23:15
    Wednesday, 14. Feb
    00:00 – 23:59

    As we mentioned before, we will only be giving the start dates not times for upcoming events. We made a couple of changes to the dates (in bold) in Wabbit's post above. If an event starts at midnight CET we will list the date that it would be at midnight. Hypothetically speaking, previously we would post Feb 7th @ 23:59 but now we would just post Feb 8th. Our lovely CM is checking into not having events start at midnight to avoid any further confusion on which day it means.
  • WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Guest Posts: 6,097
    edited 09.02.2018

    *********************
    FISHY NEWS
    *********************


    Hi Guys,

    The fishy items that were included in the last compensation, but did not appear because the event was not running, will be credited today. The team are just running a quick test & will then add them to the live servers. - It should not involve any downtime or relogging, must be arriving by magic. :)
  • WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Guest Posts: 6,097
    edited 15.02.2018

    ***************
    FUKU-FIX
    ****************

    Hi All,

    As you probably noticed, there was a problem with closing the Fuku event (Shinkei School), requiring you to relog to get out of it. This has now been fixed without the need for a downtime, so that the rankings did not reset. You may have to relog once more, in order to get the fix, but after that it should be ok. :)

    EDIT: Fix failed lol ....... So this message should now say this fix is on it way, no need to contact support or do any reports about the error. Thankyou 
This discussion has been closed.