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Just bought gold--not given any but money is shows removed from my bank account

I already tried support and it doesnt give ma an option for taken money.

Comments

  • Going for the obvious question first here:
    Did you clear your cache and refresh the page? :)
    Brienna @ nl 1
  • PJ Farmer (US1)PJ Farmer (US1) US1 Posts: 128
    Ive never needed to ever,
  • PJ Farmer (US1)PJ Farmer (US1) US1 Posts: 128
    I sent a message to support, it'll be fine either way.Thanks
  • I purchased gold as well and have done all the recommended "canned" fixes normally suggested. My money was taken from my bank and yet I am still sitting here minus my money and NO GOLD. Any idea when or IF things will be resolved? I emailed support but they never respond so I'm not holding my breath.
  • So I posted in an incorrect area as I did NOT see this posting-Thank you PondPrincess!

    I have 2 members in my coop that have not received the gold their purchased either.. I'm wondering if this is a bug in conjunction with the Christmas Preparation side event..
  • PJ Farmer (US1)PJ Farmer (US1) US1 Posts: 128
    Well !!!  It happened again yesterday. At this point they should refund  me and Ill be on my way. Game has become stressful anyway.

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