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~ Mod News Bulletin! ~ 1st Edition

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  • Hey guys!

    The test server is currently available with the new chat features. The testing period will not begin until October 16th and will end on October 25th so be sure to login on the test server for at least 30 minutes between the 16th & 25th to receive the rewards. The following rewards will be given on October 27th:

    • 2 x Rose seeds
    • 2 x Violet seeds
    • 2 x Special Cabbage seeds
    • 2 x Breeding wildflower
    • 8 x Premium humus
    • 2 x Tools
    • 20 x Water
    You can provide feedback on the chat features using the survey (link below)
    https://www.surveymonkey.de/r/BFCHAT2017

    Any questions, bug reports, or general feedback for the test server should be posted on the test forum. Please do not contact support with any issues regarding the test server. Thank you!
  • Fellow Farmers,

    Here is some good news for everyone that enjoys inviting their friends to play Big Farm with them :)   Directly from the horse's mouth, the following:


    Due to some technical errors in our emailing system, the invitations sent in the last few months to your friends to join you in Big Farm encountered some hiccups.

    We are happy to inform you that those issues have now been solved and you can successfully invite your friends again. If you have invited someone in these few last months we kindly ask you to invite them once again to be sure your friends will land safely in the world of Big Farm!

    Best regards,

    Your Community Team

  • *****************************************
    TEST SERVER NEWS!
    *****************************************


    Hi Test Farmers,

    We are still waiting for an announcement on the Test Server Forum about what is happening there, all we know so far is that the server is open, you need to create a new account to get in & there is a short test on the CHWE in progress, to see how it ends - Check HERE for further details, when they are posted.


    Community Guidelines | GGS TOS | How to Clear your Cache |  Click to Contact Support

    "I seek not to know the answers, but to understand the questions!" - Caine

  • ***********************************
    TESTING, TESTING, 1,2,3
    ***********************************


    Hi BF Testers,

    The CHWE is running on the Test Server today until 2pm CET if you would like to help test it. :)

    Test Server Announcement


    Community Guidelines | GGS TOS | How to Clear your Cache |  Click to Contact Support

    "I seek not to know the answers, but to understand the questions!" - Caine

  • *********************************************
    MORE, TEST TEST, TESTING, 1,2,3
    *********************************************


    Hi BF Testers,

    The CHWE is running again on the Test Server,  starting now and ending around 15:45 CET

    Test Server Announcement

    Hope you can help........ Thankyou! :)


    Community Guidelines | GGS TOS | How to Clear your Cache |  Click to Contact Support

    "I seek not to know the answers, but to understand the questions!" - Caine

  • *******************************************
    CHAMPIONSHIP COINS ON INT1
    ********************************************

    Those players on INT1 who did not get their championship coins, will be getting them today - You no longer need to contact support. :)


    Community Guidelines | GGS TOS | How to Clear your Cache |  Click to Contact Support

    "I seek not to know the answers, but to understand the questions!" - Caine

  • Hey guys!

    Some of the rewards for the top bracket in the cooperative hard worker event aren't as they should be but will be changed with the next update. The individual ranking rewards should be given as seen in the game depending on your rank at the end of the event.
  • *****************************
    Update on Login News
    ******************************


    Hi Guys,

    All servers should be reachable again now, if you still cannot get back in, try clearing caches or reloading using CTRL+F5.

    We apologise for he inconvenience, it was not a BF issue, it was a server problem affecting all the games & they all had to be taken offline & restarted.


    Community Guidelines | GGS TOS | How to Clear your Cache |  Click to Contact Support

    "I seek not to know the answers, but to understand the questions!" - Caine

  • edited 30.11.2017
    Hi Guys,

    Sorry about the mixed messages in your games at the moment, as far as we know, the update has to be run before the Goldfish event ends & as the update has been delayed, the event has been extended by a couple of hours. - If your event  truck has vanished, relog & it should reappear.

    We also have some bad news for those players who are NOT in a coop, but wanted to keep their fish as pets. - We were originally told that the fish would go to the village pond anyway & that you could feed them, but  it would appear that the ponds are locked & the ring menu has only an info button, so you are not able to donate goldfish pellets & we now think that the fish will not be able to get there either. :(

    Your options at this point would be:
    • Join a coop, so that your fish go to the coop pond & get looked after there
    • Create your own coop of 1 player, so that your fish will go to your pond & you can quickly make some pellets to feed them.
    • Wait for the event to come around again, when we are looking into the possibility of having the pond animated with fish for anyone that takes part in the event, these fish will not need to be fed - That does mean that your fish from this event will be lost unfortunately.
    Sorry that we did not learn of this sooner. :/



    NOTE: Option 3 is still just in the suggestion phase, so while we are hopeful that something along those lines can be added, it is not guaranteed at this point.
    Post edited by WascallyWabbit (FormerMod) on


    Community Guidelines | GGS TOS | How to Clear your Cache |  Click to Contact Support

    "I seek not to know the answers, but to understand the questions!" - Caine

  • edited 05.12.2017

    ***************************
    BREAKING NEWS
    ***************************

    Hi Guys,

    US1 & HIS1 servers are currently down - Devs are investigating! Resolved! :)

    *********************************
    PROGRESS REPORT
    *********************************

    For those players who did not receive goldfish rescue rewards:
    We are still working on the issue but are currently unable to reproduce it, which makes it impossible to know who was affected & who wasn't, until we can reproduce it. For the time being please  contact support who will make a note of your account details, but they cannot actually resolve the issue for now. It could take some time to resolve due to the resources available and the tricky nature of a bug that we can't reproduce but the team will do their best to find it and fix it - If you have already done a support ticket, it is not necessary to do another one.


    Community Guidelines | GGS TOS | How to Clear your Cache |  Click to Contact Support

    "I seek not to know the answers, but to understand the questions!" - Caine

This discussion has been closed.