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Comments
If you are still sure that your gold was not credited, first do the usual things, such as reloading your game, using CTRL+F5 and/or clearing caches, to see if that makes it appear & if that doesn't work, you will need to contact support.
I spent a lot of gold to fast forward my milk on level 6 with eight cow barns. When the game was shut down and turned back on I lost between four and five hours of time that I had built up for the Hard Worker Event. IS there anything you can do to retrieve my hours that I spent building up my milk.
Respectfully, Russ Howard
On 26/10/2017 around 1pm +- 1/2h GMT
Last time I saw it was 26/10/2017 12:38 pm GMT
I lost 3900 GOLD - I DID NOT BUY ANYTHING with GOLD AS I NEVER DO, other then upgrades or 10 gold in mission !!! I do not have picture this time! This is the second time !! Sometimes I do a wrong click [ like Sep 28 1:33am when I lost 60 Gold ] But Not this time !! I want 3900 Gold back please !!
It is not a problem of reload page, browser.
https://support.goodgamestudios.com/?g=15&lang=en
I paid 10,200 in gold, the requirement was 9,900 to receive 15 premium humus during the gold special. I clicked the red figure to receive it but it was never credited to me. I am seriously considering quitting this game because you do this too often. I have been robbed of millions in cash and thousands in gold in the past. You have never repaid me for these losses and doing it AGAIN, today is NOT ACCEPTABLE!
farmerjohn 22 (US1)
I did make a ticket at the time I sent you the message. Answer:
My name is Maria and I will be looking into your request today.
From our database I can see that you have purchased Free range spacious barn skin from a bestseller offer for 3,900 gold. To access the item, simply click on your spacious barn (if you have it on your farm), enter the upgrade menu for that building and click on the paint bucket filled with purple paint.
My answer:
Hi,
I missing prizes from the Wheel of Fortune
I had turned Christmas Wheel of Fortune on main farm.
23.11.2017 on 05:15 am. And was on place 5 silver.
I followed until 6:00 am that was end time of the heel
Players who were in positions 2 and 5 silver would receive Rune circle and Donkey stable as a reward.
Unfortunately I only got Rune circle ?
I have not Viking Donkey stable receive ?
I want my prize back.
She had them before she logged out and after she have been logged in ever since it has been missing.
This is no way acceptable!!!!
Those that received the extra dollars couldnt help receiving them.
Unfair to other players? No, the people who suddently received something with no explanation are VICTIMS, they are in no way whatsoever GUILTY.
Guilty are the errors in BF. So "unfair" situations is in no way due to some players.
my lever is 216 please help.
Please see this announcement:
https://community.goodgamestudios.com/bigfarm/en/discussion/169520/announcement-important-info-about-last-hotfix#latest
How could I have used the dollars in the horse race competition? I don't believe I could have. And now I can't even continue in playing normally like I always have.
It's quite simple to set a time and date and return the farms to the state they were with the explanation of a bug happened. Instead you are accusing players of abusing and exploiting the game. The game is here to be explored and played.
In the first place it's you guys creating an environment where it's impossible to make any progress without using gold. And be honest - big amounts of gold as the upgrades for higher levels are tremendous.
So while I am forced to take a break for 3 days - and the punishments just keep coming one after another losing all my money yesterday, account blocked today - I feel really sorry for buying some gold yesterday before your 3 hotfixes. I will come back, use the gold and then take my leave as this is no fun anymore.
I know I'm just one player from a quite poor country so you don't even care of the little you earn from me being your customer. But you should consider that the problems you have caused to the game with the excuse "we are making the game more exciting, bringing new features etc" in this whole year of 2017 are known and bad word spreads faster around...
https://community.goodgamestudios.com/bigfarm/en/discussion/139945/mod-news-bulletin#latest