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Unable to Harvest Windmill (Pellets)

While I was Processing pellets through the mill, my fields locked up. As soon as they were done the fields harvested. Just saying
Post edited by WascallyWabbit (FormerMod) on
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Comments

  • Fresh Farmer (US1)Fresh Farmer (US1) US1 Posts: 58
    edited 04.05.2017
    I am currently having an issue of not being able to collect pellets from Windmill, frozen.
    Logging out does not help.  Cleaning cache has not helped.
    What else can I do to resolve this?
    Post edited by WascallyWabbit (FormerMod) on
  • MRG1 (US1)MRG1 (US1) US1 Posts: 1,554
    If your storage is full, sell pellet from farm management (coop) tab

  • after the latest update i cant harvest the mill, any idea what to do ?

    mvh lobro
  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250
    This is most likely because you have an excess of that particular feed in storage and so you need to sell some, before you can harvest the mill.

    You will get a message like this:

    Just click "Yes" and then choose how much of the feed in your storage you would like to sell (make sure it's enough so that you barn has space to accommodate the amount you are trying to harvest).
  • Mee8 (AU1)Mee8 (AU1) AU1 Posts: 213
    Thanks Rowdy Rac that was very helpful to me my mill was full of the pellets that are for the cooperative village and it didn't give the option to sell, just froze, so I had to sell them direct from the farm management  :) All good now.
  • Thank-you very much for your help.  Not sure why the windmill was frozen instead of asking me to sell.
    I thought it was a technical issue.
  • #1 I can't collect pellets. Never had them before. I don't even have any stored. I don't even have pellet storage. I haven't been able to use my windmill all night and I hate this game. 
    #2 I can't collect from my fields. Lost my missions because I can't collect.
    #3 My fields gray out when I try to collect. For my corn, after it grayed out, it came back about 10 minutes later and let me collect.
    I'm not spending any more money on this and I also cant collect bc some crap "played a trick on me". Not funny when nothing works. Not funny when stuff works either. I can't do anything. Fix it. I work 12 hours a day I come home I don't need all this aggravation.

    Kathy Coolis. I'm just about done. 
  • #1 I can't collect pellets. Never had them before. I don't even have any stored. I don't even have pellet storage. I haven't been able to use my windmill all night and I hate this game. 
    #2 I can't collect from my fields. Lost my missions because I can't collect.
    #3 My fields gray out when I try to collect. For my corn, after it grayed out, it came back about 10 minutes later and let me collect.
    I'm not spending any more money on this and I also cant collect bc some crap "played a trick on me". Not funny when nothing works. Not funny when stuff works either. I can't do anything. Fix it. I work 12 hours a day I come home I don't need all this aggravation.

    Kathy Coolis. I'm just about done. 
    I'm so sorry this happened to you.  I imagine that your warehouse storage capacity in the CV is 20....and maybe you started more than 20 pellets in the Windmill???  If so you are caught in the epic catch-22, you can't collect more than you can carry & you can't sell enough off because you are collecting more than you can carry.

    IT WOULD BE NICE IF BUG FARM TREATED ALL THE CV CROPS & GOODIES THE WAY THEY TREAT FEED!  If you have one space left in storage, you can start a batch & collect it!

    I hope this gets fixed for you soon.
  • NETTE (SKN1)NETTE (SKN1) Posts: 3
    edited 27.04.2017
    Hi
    I cant use my windmill, i made some horse pellets and now i cant play if i click on the windmill.

    If i go to one of the other farms and back i can use my headfarm as long as i dont clock on the windmill.
    Please if you can help me sort this out.
    Regards
    NETTE

    Post edited by WascallyWabbit (FormerMod) on
  • I've a problem with my mill on the mainfarm. I can't empty my mill to refill. Is there a bug?
    Please help me.
  • Jiesta (NL1)Jiesta (NL1) Posts: 6,557
    @WascallyWabbit  @CuddlyFoxes  @Rowdy Rac

    FYI

    Same thing seems to happen on the NL1 server: more and more Dutch players are complaining about a 'frozen' windmill (button greyed out) on their Main farm...

    Players cleared caches, reset modems, logged in/out but nothing seems to help!
  • aaabbb1 (INT1)aaabbb1 (INT1) INT1 Posts: 1,049
    Try selling some of the horse pallets. Look at your warehouse in village, how many pallets it can hold (probably 20), then sell the excess.
  • Sabee6 (US1)Sabee6 (US1) US1 Posts: 45
    I can't use my main farm for any thing. This is so very sad!
  • #1 I can't collect pellets. Never had them before. I don't even have any stored. I don't even have pellet storage. I haven't been able to use my windmill all night and I hate this game. 
    #2 I can't collect from my fields. Lost my missions because I can't collect.
    #3 My fields gray out when I try to collect. For my corn, after it grayed out, it came back about 10 minutes later and let me collect.
    I'm not spending any more money on this and I also cant collect bc some crap "played a trick on me". Not funny when nothing works. Not funny when stuff works either. I can't do anything. Fix it. I work 12 hours a day I come home I don't need all this aggravation.

    Kathy Coolis. I'm just about done. 
    @Mr. McFattyface (US1)  Your farm should be ok now...... See PM :)
  • @NETTE (SKN1) If you go to your farm management, (cooperative tab), Pellets are the 1st item on page 1, sell some from there & that should unstick your mill.

    Also @Jiesta (NL1) :)
  • Data King (US1)Data King (US1) US1 Posts: 7,994
    I can't use my main farm for any thing. This is so very sad!
    What seems to be the trouble? We could use a little more details so we may be able to help you
  • Sabee6 (US1)Sabee6 (US1) US1 Posts: 45
    The trouble is it keeps freezing after you click on it, I refresh the button and I'm back the same. I can't plant or get my milk,or eggs. & the windmill goes dark. (gray)
  • Data King (US1)Data King (US1) US1 Posts: 7,994
    I've a problem with my mill on the mainfarm. I can't empty my mill to refill. Is there a bug?
    Please help me.
    Re check the stock you have on hand. Most likely you have too much feed already made which means you will have to sell some off or use your Lab if you have 1 to make the extra feed into premium feed
  • Data King (US1)Data King (US1) US1 Posts: 7,994
    The trouble is it keeps freezing after you click on it, I refresh the button and I'm back the same. I can't plant or get my milk,or eggs. & the windmill goes dark. (gray)
    It sounds like you have too much on hand and when you try to harvest it should tell you to sell or give you a choice to sell of the extra.
    You may also want to try a different browser
    Log out clear your browser history
    Empty your flash player https://forums.adobe.com/thread/977699
  • I also am unable to collect pellets, wood, or whatever it's called from my windmill for the Co-op Village.
    I am running out of corn, etc...Will this be fixed soon?
  • I can't use my main farm for any thing. This is so very sad!

    I went to some of the other farms and when i came back as long as i didnt click on the windmill i could play some.
  • Data King (US1)Data King (US1) US1 Posts: 7,994
    I also am unable to collect pellets, wood, or whatever it's called from my windmill for the Co-op Village.
    I am running out of corn, etc...Will this be fixed soon?
    Your stock of the item may be over it storage limit. Double check your farm management, last tab on the top 1st item you will see the storage for this item is 20 if what you are trying to collect will put you over that then you need to sell off some to make room. I suggest you sell them for village dollars rather than for farm dollars.
  • I can't use my main farm for any thing. This is so very sad!
    What seems to be the trouble? We could use a little more details so we may be able to help you

    @NETTE (SKN1) If you go to your farm management, (cooperative tab), Pellets are the 1st item on page 1, sell some from there & that should unstick your mill.

    Also @Jiesta (NL1) :)

    Thank you so much for the help :D
  • I can't use my main farm for any thing. This is so very sad!

    I went to some of the other farms and when i came back as long as i didnt click on the windmill i could play some.
    (If you go to your farm management, (cooperative tab), Pellets are the 1st item on page 1, sell some from there & that should unstick your mill.) It worked for me i can now play :)

  • I've a problem with my mill on the mainfarm. I can't empty my mill to refill. Is there a bug?
    Please help me.
    Re check the stock you have on hand. Most likely you have too much feed already made which means you will have to sell some off or use your Lab if you have 1 to make the extra feed into premium feed
    I have made pressed grains; but I cannot empty the mill or sell it.
  • Jiesta (NL1)Jiesta (NL1) Posts: 6,557
    I've a problem with my mill on the mainfarm. I can't empty my mill to refill. Is there a bug?
    Please help me.
    Re check the stock you have on hand. Most likely you have too much feed already made which means you will have to sell some off or use your Lab if you have 1 to make the extra feed into premium feed
    I have made pressed grains; but I cannot empty the mill or sell it.
    Read our Moderator's News Bulletin here: https://community.goodgamestudios.com/bigfarm/en/discussion/comment/3499763/#Comment_3499763


    Where you can find this text:

    Stuck Windmill - Some of you are having problems harvesting your windmill when producing pellets that were started before the update. The problem is caused because the windmill usually checks storage when you start it & not when you harvest, so it is not giving the correct message - If you go to the last tab in your farm management (cooperative tab) & sell pellets, your windmill should then be ok.
  • HELLLLLOOOOOOO BIGFARM, ANYONE HOME??

    It's four days now, and you don't reply to my requests for help.
    The barn freezes everything on the main farm.
    Hoping you stalk the forum and see this.

  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250
    @susiebabe (AU1)

    It would be easier to offer help if you could explain your problem clearly ?

    Since the barn itself cannot be harvested, I'm going to assume you mean that you are trying to harvest something else and it won't harvest and cause the other facilities you are trying to harvest to become somewhat transparent ?

    If this is indeed your problem then the solution is to sell off the product that you have in excess so that there is space in your barn for the new harvest.

    If it is specifically your Mill that is causing the problem when you try to harvest it, and if that is because you have horse pellets in it, have a look at this post for more information:
    https://community.goodgamestudios.com/bigfarm/en/discussion/comment/3499763/#Comment_3499763

    You might also want to read through the rest of this thread ^^^ for more information on the topic.

    If these suggestions do not cover your problem, please give us a clear description of what is going wrong for you.


  • Thanks Rowdy. I explained my problem more clearly in the original message. I'm disappointed in how long it takes BF to respond. I don;t have time to go on the forum, and look up solutions, or ask questions.4 days and no reply, is pretty poor customer service. The problem is sorted now, thankyou.
  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250
    @susiebabe (AU1)

    Aahh, good news then ... I'm glad you could get it sorted.

    A short explanation in case you have a problem in the future, which might provide a faster response.
    You must have sent a ticket to Support, am I right?

    The forum and support are 2 different entities and Support does not read this forum at all.  The forum is handled by moderators, helpful players and the odd over-worked developer/game designer.

    In the case of a very common (meaning that a great many players were experiencing it) bug, you will most certainly find helpful information on the forum. Our players are very much on the ball when it comes to giving suggestions for solving problems or finding workarounds or figuring out how things work ;)  

    If you open "Discussions" at the top of the page and quickly scan through at least the 1st page, that should be enough to pick up on the hot topics of the moment  --  so no need to spend a lot of time reading the entire forum.

    Additionally, Support is routinely completely flooded with tickets about a great many different things.  Now say about 1500 of those are players asking help with being unable to harvest their Mill --  you can imagine that they will not be able to reply very soon (if at all) to 1500 tickets, explaining how the players need to go about fixing their Mill.

    And there the forum steps in and fills the void by providing the necessary information to players quickly, so that they can get back to the important business of farming.

    I've been playing Big Farm for close on 3 years now and have only sent in 3 tickets during that time (one was for changing an e-mail address) ... that is how helpful the forum has been to me :)

    I hope that you will come to find it equally so.

    Happy farming,
    Rowdy

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