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~ Mod News Bulletin! ~ 1st Edition

WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Guest Posts: 6,097
edited 23.09.2019 in Official Announcements



Watch this thread for occasional news & information from your Mod Team!


Post edited by WascallyWabbit (FormerMod) on
«1312

Comments

  • Hey guys!

    The new Village League is now available on the test server! You can read all about it here: Update: Village League. Check it out and be sure to leave your feedback on the test forum.

    This is your Cuddly Correspondent reporting the latest news. Thanks for tuning in! :)

    Have fun!
  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250
    edited 29.11.2016
    This is Rowdy Reporter with today's news, reporting from the farm.

    *  The Test Server will have a bug fix  (specific details here).
    Thanks to all the hard work of our test server farmers and their dedication in giving feedback, a great many bugs have been caught and dealt with.

    *  There have been  inquiries regarding the starting time of the 2016 festive activities here on the farm.   We've been informed that the advent calendar will start on the 1st of December, and the Santa's Wishlist event at some point thereafter.
     There is not a specific date available for the latter at this time but we'll keep an ear to the ground for more information.

  • WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Guest Posts: 6,097
    edited 01.12.2016
    Hi All,

    The Test server will be taking another temporary break starting from 16:00 CET today. You can read about it here.

    ***************
    We currently have a couple of display bugs, which are being investigated:
    • If you try to Build/Upgrade/Demolish & you get an error saying "Building slot not available at this moment" check all of your other farms, as the item currently in the building slot may not be showing on all of your farms.
    • The info button on several buildings is showing the same info for all levels.
    ***************
    During the last update, all items on the build menu that are not available at your current level were removed. This has caused a fair bit of confusion & though we are still trying to get more information about this change, we can confirm that it is intentional & please do NOT contact support about it. The items will appear on your build menu, when you reach the level  required  to unlock them. It is being discussed on this thread

    ***************

    That is all the current breaking news from your Wascally Wwiter!

    Happy Farming! :)
    Post edited by WascallyWabbit (FormerMod) on
  • Hey everyone!

    Its your Cuddly correspondent here reporting the latest news!

    The hotfix to fix the issues with the building slot has been done. :) If you have any further issues please post here: "Building slot is not available at the moment" Thank you!

    Now onto the secret stuff, we've just received a report that Santa will be here on Dec. 11th & will need your help with his wishlist. Each chapter will be 4 days long. ;)

    Have fun! :)
  • Hey guys!

    The test server has been removed from the sever selection. If you have any further problems with logging into the game, please let us know here: Login/Connection/Performance Issues

    That's the latest news from your Cuddly Correspondent. :)
  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250
    edited 07.12.2016
    This is Rowdy Reporter with breaking news !

    Dropped everything and rushed right over to tell you that there will be an important update tomorrow!

    We don't know the exact time of the update yet, and the details are hush-hush still but we'll make this information available as soon as possible.  

    You are NOT going to want to miss this, so stay tuned !  :smiley:
  • Greetings Big Farmers,  

    This is Wascally Wwiter Weporting news from the Test Server Forum:



    Hi test-farmers,

    Did you miss your test accounts much?

    Well, we have some good news! From tomorrow until the 14th of December, the test server will be accessible to all of you again. We're testing a more stable version of the Village League feature during this period and we hope you have fun while we're testing it!

    As always, your feedback will be welcomed. :)

    Your Big Farm team
  • Hey everyone!

    This is your Cuddly Correspondent bringing you the latest news!

    The reopening of the test server has been postponed until tomorrow due to an issue that needs to be fixed. We'll keep you updated once more information is available. :)
  • News from Wascally Wwiter,

    The decos for the Christmas Preparations Event are now in the deco tower (level 35) & they are 5x2 , not 4x2 as previously stated- Santa will be bringing CM iSac a new abacus for Christmas lol  :p

    The announcement has been amended, sorry about that! :)
  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250
    Rowdy reporting from the still closed test server.

    We spoke to a source close to the action who gave us a quote:

    We were very busy making sure the Christmas Preparations event starts properly this weekend and our updates are good to go live next week so we didn't have the opportunity to reopen the test server today. We'll get back to you as soon as possible with more information. Thank you for your patience."

    As always we're keeping our ears close to the ground, bringing you the news as it breaks. You won't get it fresher anywhere else ;)
  • The mods have all been asked to clarify the start of the Christmas Preparations Event for their forums, but as you already know it will be Midnight CET on Saturday (10th/11th) I am not sure how much clearer we can make that in our case, but here it goes:
    For NL & parts of SKN it will be midnight, for LT & the rest of SKN it will be 1am Sunday, whereas for EN it will be 11pm Saturday. US will still be enjoying Saturday afternoon or cooking their dinner, but AU will be getting ready for lunch on Sunday & IN will still be asleep (could someone remember to poke them please). Finally, for WWW it will be sometime between 2pm Saturday and 1pm Sunday.

    This is the Wascally one, making things much clearer for you :)
  • Hey everyone!

    We're very sorry about not giving an advanced warning about the downtime. :# The maintenance was to fix a bug in the Christmas event before it starts this weekend.

    If you're seeing your rank on the winter wheel resetting to zero, it should be ok once the event ends. This seems to be a display issue but the data is being saved on the server side so you should get the correct prizes at the end. :)

    This is you Cuddly Correspondent bringing you the latest!

    Have fun! :)
  • Hi Everyone,

    We see there have been a few issues with the start of the Xmas Event, but stay calm, this is what we know or don`t know, so far:
    • We don`t know what happened to the "Start" button, but we will find out as soon as we can. 
    • We will also ask about the dog & workers items not being counted on the lists. 
    • Some of you have noticed that the fish you are catching are not being counted, as a workaround for that, it appears that it works correctly if you send Oleg to fish for you.
    • If your meals from the restaurant "appear" to not count, reload your game & those do show up.
    • Some people seem to think that they will only have 1 day to fill their list, this is not so, each Chapter lasts for 4 days & you have that time to fill your list if you need it. If other members complete their own lists, they will then be able to help you & if there is any time left after all lists are complete, you can do extra tasks to earn more happiness.
    • Players registered on partner sites that are unable to login to their game, we have also passed this on.


    That concludes this  Wascally News Flash, we will be back with further news as it becomes available! :)
  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250
    Rowdy Reporter here with an important newsflash:

    Be aware that Chapter 1 of Santa's Wish list will end on Wednesday at 23:59 CET.
    The time displayed in the event is not correct at this time, it shows it lasting 1 day longer than it actually does.

    Please tell your neighbours, your friends, your enemies and rivals, anyone who might be affected by this. Much appreciated.

    Rowdy, out.
  • Confused about the Event Timer on US1?

    The Christmas Preparations Event started, for everyone, at Midnight CET & it changes to a new day when your server does the Daily Reset, which is also Midnight CET for most players. However the Daily Reset on US1 occurs 6 hours later, so even though the event will last the same total amount of time for everyone, on US1 the 1st day only lasted for 6 hours & the last day will be 18 hours longer.

    The timer is displaying the time based on the Daily Reset occurring at Midnight CET, so US1 players need to remember that they are 18 hours ahead & the chapters will change when their Daily Reset happens after each 4 days & not at Midnight CET as shown on the timer.

    This is the same thing that you will have seen happening in the last few "Hunt" Events.


    Wascally Wwiter weporting on time-zone confusion. :)
  • =============================
    *** NEWS FLASH ***
    =============================

    Following reports of some disastrous buying accidents, resulting in players unintentionally using ALL of their cash or gold  (here & on other forums), we requested that the "Max Buy" button be removed from all items that have an unlimited storage capacity, to prevent it from happening to anyone else & it would appear that has been done on the last update, as we are no longer seeing them on the fishing shop, temp farm traders, Benny's truck or the twins. :)

    Though we did not intend to include the items purchased with Karma points,  it may not have been possible to just do the gold ones, so if you do want to spend all your Karma points on one type of gift/prank, just type in a very high number & it will default to the maximum number that you can afford. :)

        =======================

    Following the end of the 1st Chapter in the Christmas Preparations Event, we have reported the following things already & will continue to monitor your feedback for any further issues:

    • 2 decos received instead of 1
    • Happiness value of the deco does not match what is shown on the Christmas tree bauble
    • Quality level of the deco does not match what is shown on the Christmas tree bauble

    This is your Wascally one, looking out for more breaking news :)
  • A quick Wascally weport for you, there are still a few things being worked on (such as the deco tower), so we thought you might like some good news to brighten up the day a bit. 

    Some of you have noticed things popping out of your laboratories, we can confirm that this intentional, not a bug  & should happen no matter which farm your laboratory is built on.

    Enjoy! :)
  • Hey guys!

    Your Cuddly Correspondent here bringing you the latest news!

    In regards to the prizes that can be chosen during the cooperative championship, the mystery box is not a normal one. It will be one that can contain, among other things, gold flower seeds and a gold mining license. The numbers displayed next to the double XP & horseshoe booster are the number of seconds the booster will last and the boosters will start right away.

    As you may have already noticed, the decorations that have village happiness show a "rebuild time". Once a decoration with VHP has been put in storage, it will have a rebuild time when you place it again. This works as a way to avoid exploits (in the future) where players could quickly place normal decorations or decorations with VHP depending on what they needed at that point.

    The issue with the locked decorations in the deco tower is being worked on. We will keep you updated once we have more information. :)


  • WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Guest Posts: 6,097
    edited 22.12.2016
    =============================
    WASCALLY NEWSFLASH!
    =============================

    • Santa's Wheel will be arriving on your farm at Midnight CET on Dec 24th
    • You can win the 2016 Christmas forum badge & possibly 1000 Gold in the Christmas Hunt forum contest - Send you entry to CuddlyFoxes before 13:00 CET on Dec 26th.
  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250
    I would like to take this opportunity to wish everyone on Big Farm and the forum, who celebrates Christmas, a very blessed and merry Christmas.

    And to everyone else, the joy of the festive season and much happiness as we amble towards the close of the year.

    May we all have some great farming times together in 2017 :smiley:


  • WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Guest Posts: 6,097
    edited 28.12.2016
    Hi Everyone, 

    We know that you have lots of questions about the Christmas Event & the various issues you have been experiencing, we have been reporting all the problems & the limited staff available this week, are doing their best to get answers for you, but in most cases, we will have to wait until next week, to get everything confirmed or fixed, so do the best that you can with what we have for now. :)

    Some things that we have some news about are as follows:

    • Regarding the "Build a Snowman" Event, the Official Announcement said that we would be able to choose the visual of the deco won, but that did not happen, here is a short statement explaining why:
    Dear community, 
    unfortunately, the feature to choose visual type of snowman was changed just before event started. We tried hard to implement this function to make you happy, but we did not have enough time to test it.  We know that you put in a lot of work to get this decoration, so, we did not want to risk your lovely snowman.
    We are very sorry that we did not inform you before event started. We hoped till the last minute that this feature would be implemented. 
    Best Regards

    • Regarding decos that arrived with the wrong happiness values:
    "We are aware that a lot of player have got decorations with 1-2 less points than it should be. We are working on solution right now. Unfortunately, we do not know how exactly the problem will be solved yet, but we let you know as soon as we get any additional information. Again we are very sorry for inconvenience."

    • A bug file has been created for the issue involving coops moving back from phase 3 to phase 2 & not being able to do anything to return to phase 3, causing them to fail that chapter - A solution for this will be worked on when the staff return next week.
    • The display for chapter 5 is showing the baubles for the previous 4 chapters with increasing happiness, this is a display error, the happiness of the 1st 4 decos does not change during chapter 5.

    We are sorry for all the confusion the event has caused & wish we could give more concrete answers about what solutions will be forthcoming, we will let you know if we hear anything more.



    Your Mod News Team!
  • Hey guys,

    If your cooperative cannot participate in the 5th chapter of Santa's wishlist because of not receiving the 4th decoration due to not being able to help a member that was greyed out at 0% please have the cooperative leader contact the support team, they will take care of a possible compensation. It will take some time but they will do something.

    Attn cooperative leaders: Create a ticket with all of the information you have like when the player joined, their username and the name of the cooperative. Once you've created the ticket, please send the ticket number to one of us mods. Thank you!

    Don't forget to checkout Rowdy's Big Farm Limerick contest!
  • Hey everyone!

    The 100% reputation points booster will run until the end of the cooperative championship to compensate for the activity rewards points not being adapted to a 4 day long event.

    If you did not receive the 5th decoration due to having a full dropbox or any other reason (apart from above) please contact the support team individually. Since there are many players that have this issue, the response times may be longer but they will get to you.

    We have submitted the contest badge & prize list. Please be patient as the list was very long & our CM may need resuscitation. ;)

    That's the latest news for now!
  • **********************************************
    IMPORTANT REMINDER
    ***********************************************

    To all players that received the decos for Chapters 1 - 4 of the
    Christmas Preparations event, but did NOT get the 5th one,

    You need to submit your support ticket by Monday 9th, (specifying the happiness points and village happiness points that you should have got), to allow time for support to double check each case individually, before a planned fix is run.

    Please pass on this message to any members of your coop that may be affected.


    ********************************************************

    This does NOT include coops where all members did not get the 4th & 5th decos due to being stuck in phase 2 of chapter 4 of the event - In those cases the coop leader needs to submit a ticket to support & this issue will be dealt with separately.


  • ====================
    NEWS FLASH
    ====================


    Several of you have reported getting error messages when trying to submit support tickets, this appears to be caused by the addition of screenshots in the ticket & is being worked on.

    Until it is fixed, please DO NOT include screenshots when you send in your ticket, wait until you get the auto-response email with your ticket number & then reply to that attaching your screenshots there. Thank you :)

  • ====================
    BREAKING NEWS!!
    ====================


    The times of CNY Fireworks  for the next 24 hours.
     can now be seen on the BF Twitterfeed on the righthand side of the forum!!

    Image result for animated fireworks
  • Hey guys!

    If you visit another player's viking farm without unlocking your own, you will get an icon on the next harvest menu. Clicking on the icon will take you to the viking farm & complete part 1 of the 2 part task. No worries, this will be fixed & your ship will not be affected unless you complete part 2 of the task by transferring dollars to the island through the bank.

    That's the latest from your Cuddly Correspondent. Have fun! :)
  • WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Guest Posts: 6,097
    edited 28.01.2017

    ====================
    NEWS FLASH
    ====================

    Hi All,

    Twitter was supposed to automatically Tweet today's firework schedule, but as its already missed the first one it looks like it hasn't worked, so we will post it here for you:

    1/28 08:30 CET
    1/28 11:00 CET
    1/28 15:30 CET
    1/28 18:00 CET
    1/28 23:00 CET
    1/29 01:15 CET
    1/29 06:45 CET

    EDIT: Well now a list has appeared on Twitter that is different from the one we have been given lol here is the other list, one of them must be right:

    10:30 CET
    12:30 CET
    15:30 CET
    18:45 CET
    23:00 CET
    01:15 CET
    06:45 CET

    EDIT2: It would appear the original post is correct & Twitter is wrong.

    Image result for animated fireworks
    Post edited by WascallyWabbit (FormerMod) on
  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250
    Good morning, farmers.

    A fix has been applied to help solve your login problems, but it requires, as per usual, that cookies and cache must be cleared in order to become effective. This is important.

    Good luck and do let us know if you are still experiencing problems.
This discussion has been closed.