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Update Dec 8th - "Christmas Preparations Event" & Village Happiness - Discussion

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Comments

  • Niryn (INT1)Niryn (INT1) INT1 Posts: 255
    Oh my gosh I'm so glad you folks figured out the changing happiness on the previous decos. For a moment I was worried that I messed something up by already placing them on my farm in stead of keeping them in the dropbox. Thanks! c:
  • JustMe (US1)JustMe (US1) US1 Posts: 491
    "The cooperative will only be eligible for upcoming event steps and associated rewards when every member’s orders are fulfilled completely (100%).*"  so how could we move forward  to the next stage if this was not finished? we for sure moved forward long before the "time" ran out in each stage  and i saw each member that was active move to the next stage?

    "do note all will see the snowflakes" - hope that is "due note: " if we are not earning this why does it show the increase in final deco happiness?

    can't get the loco? can't "win" it or cant get it at all if that is the case then then this is just a royal and completely unfair train wreck  As a new player (who has just quit another game almost 3 years veteran who finally got sick of those devs who also thinks this kind of cheese is good) it certainly does not endear me to stick around.

    I know I didn't receive $$ for all the products i donated to co-op members - only some of the time. I know the santa workshop is not working right (yes read and followed the tutorial).

    I have seen that as soon as i buy and start building a building that is gold only (or upgrade it) i am then "offered" the same at a "sale price" which of course is a fake offer because I rushed 
    to finish a build  with gold so I could build the same on another farm and in switching to the other farm game crashed so had to restart and when i logged back in immediately the fake offer no longer was there even though their had been time left to purchase. 

    I understand the need to have $$ purchases but scamming the customers that support them is a low blow. 
  • carjola (AU1)carjola (AU1) AU1 Posts: 252
    Can someone please help..I have an extremely upset member of my co op who thinks they will not get the final deco.... the Christmas train engine...they joined the co op at the end of chapter 2 & have carriage 3 & 4 but their menu says they have to buy carriage 2 for gold or they don't receive the engine at the end of the final phase. If this is the case... that any person joining a co op during the Santa Wishlist event has to purchase the missing carriages to complete their train....., then it shows very plainly the greed of GGS & these people are being punished by joining a co op.

    GGS needs to clear this up immediately as I have also read other people have been asking the same question with no answers given.


  • Southern (US1)Southern (US1) US1 Posts: 3,268
    Can someone please help..I have an extremely upset member of my co op who thinks they will not get the final deco.... the Christmas train engine...they joined the co op at the end of chapter 2 & have carriage 3 & 4 but their menu says they have to buy carriage 2 for gold or they don't receive the engine at the end of the final phase. If this is the case... that any person joining a co op during the Santa Wishlist event has to purchase the missing carriages to complete their train....., then it shows very plainly the greed of GGS & these people are being punished by joining a co op.

    GGS needs to clear this up immediately as I have also read other people have been asking the same question with no answers given.


    If she did not complete Chapter 2 in her previous Co-Op (or wasn't part of a Co-Op when chapter 2 finished), then she will need to buy that chapters Deco in order to get the Locomotive from Chapter 5.

    In a nutshell, every chapter (1-4) has to have a checkmark at the top of it in order to get the locomotive.  Missing a checkmark = no locomotive.
  • carjola (AU1)carjola (AU1) AU1 Posts: 252
    Thank you for your reply @Southern (US1) this person wasn't in a co op before joining us but their menu only shows a x on carriage 2 & a tick on carriage 1 but they joined at the end of chapter 2

    I think it is grossly unfair that people in these circumstances that join a co op during middle of an event then  have to end up buying with gold the missing deco/deco's. They should still be entitled to the final deco with the completion of the last 2 carriages & competing in the final phase. This is only fair & it is far different from players that never finished completing their lists at all.

    It is hard enough to get people to join a co op these days & now when you do manage to have a high level player join they are then penalized for joining in the middle of an event. If you ask them to wait until the event is finished you run the risk of them then not wanting to join or go to another co op who will take them
  • Southern (US1)Southern (US1) US1 Posts: 3,268
    Thank you for your reply @Southern (US1) this person wasn't in a co op before joining us but their menu only shows a x on carriage 2 & a tick on carriage 1 but they joined at the end of chapter 2

    I think it is grossly unfair that people in these circumstances that join a co op during middle of an event then  have to end up buying with gold the missing deco/deco's. They should still be entitled to the final deco with the completion of the last 2 carriages & competing in the final phase. This is only fair & it is far different from players that never finished completing their lists at all.

    It is hard enough to get people to join a co op these days & now when you do manage to have a high level player join they are then penalized for joining in the middle of an event. If you ask them to wait until the event is finished you run the risk of them then not wanting to join or go to another co op who will take them
    @carjola (AU1) , I can only surmise that they didn't participate in chapter 2 at all, then (0% complete) - because if they had joined your Co-Op before Chapter 2 ended and started the event, the entire Co-Op would have been thrown back into Phase 2.

    And if THAT happened, and they didn't reach 100% by the end (of chapter 2), then NO ONE in the Co-Op would be getting the Locomotive.

    How they got a tick on Chapter 1 without even being in a Co-Op is a mystery to me.
  • Damaria3 (US1)Damaria3 (US1) US1 Posts: 1,737
    While what you say may be true @carjola (AU1)  the rules were very clear about this so why she would expect something she didnt earn she did not get the cars 1-4 so she is not entitled to get the locomotive and this is on her she should have joined a co op before the santa event started. GGS put the information out there in plenty of time to plan for this.
  • carjola (AU1)carjola (AU1) AU1 Posts: 252
    I have looked at the announcement & there is no mention about what happens if someone joins at the beginning of a chapter only if someone joins mid chapter & then the co op will have to fill the persons list. There is also what happens if a person leave or is booted out of a co op...this is all understandable but there is nothing about having to buy the deco. Our co op has 100% finished each chapter of the event & this person has 100% finished the last 2 chapters of the event..I had also looked before they join but didn't see any penalty about what would happen to that person on the end result of the event. .
    We had a member away until the very last half hour of chapter 4 which the team filled her list. Her menu told her she wouldn't get any personal snowflake bonus happy points unless she bought carriage 2 & 3 yet she still didn't complete chapter 1 but no mention of not getting the last deco the engine

    There is a lot of very grey areas in this event
  • I had to buy the second deco but won three and four. I DO have three of them but the event isn't capable of seeing it.
    farmgirlmimi43 @ us 1


    farmergirllmimi43 it says you have been collecting .... you are ranked 4324 ... with 10 snowflakes collected
  • Southern (US1)Southern (US1) US1 Posts: 3,268
    I have looked at the announcement & there is no mention about what happens if someone joins at the beginning of a chapter only if someone joins mid chapter & then the co op will have to fill the persons list. There is also what happens if a person leave or is booted out of a co op...this is all understandable but there is nothing about having to buy the deco. Our co op has 100% finished each chapter of the event & this person has 100% finished the last 2 chapters of the event..I had also looked before they join but didn't see any penalty about what would happen to that person on the end result of the event. .
    We had a member away until the very last half hour of chapter 4 which the team filled her list. Her menu told her she wouldn't get any personal snowflake bonus happy points unless she bought carriage 2 & 3 yet she still didn't complete chapter 1 but no mention of not getting the last deco the engine

    There is a lot of very grey areas in this event
    It's kinda hard to explain in words, but it works like this.

    In order to qualify for the Locomotive, each person must complete all 4 chapters. If someone skips a chapter by not participating (0% complete), that doesn't hurt the Co-Op overall, but that person will not qualify for the locomotive.

    So long as those who DO start each chapter finish it at 100% and the entire Co-Op is in Phase 3 at the end of each chapter, those that participated will qualify for the locomotive.

    Let's say you have a Co-Op of 4 people - Mary, John, Sarah and Mike.

    1) All 4 people complete all 4 chapters - the Co-Op qualifies for the locomotive, and everyone will receive it.

    2) Mary, John, and Sarah complete all 4 chapters, but Mike skips chapter 2 by not participating (0% complete).  Mary, John and Sarah qualify for the Locomotive, but Mike DOES NOT.

    3) Mary, John, Sarah and Mike all complete chapters 1, 2 and 4, but Sarah doesn't finish her list in Chapter 3.  NO ONE in the Co-Op will qualify for the locomotive.

    In the case of your member, it sounds like they didn't participate in Chapter 2 at all (0% complete), so it's just like skipping it. Everyone else will qualify for the locomotive, but they will not. (Well, unless they buy it, I assume.)

    How they got credit for Chapter 1 I still can't figure out. But it's moot, since we've already confirmed they only completed chapters 3 & 4 - which isn't enough for the locomotive.

    Hope all that made sense.  :)
  • Great examples Southern.  Really makes things clear.  :)
  • Jiesta (NL1)Jiesta (NL1) Posts: 6,557


    Let's say you have a Co-Op of 4 people - Mary, John, Sarah and Mike.

    1) All 4 people complete all 4 chapters - the Co-Op qualifies for the locomotive, and everyone will receive it.

    2) Mary, John, and Sarah complete all 4 chapters, but Mike skips chapter 2 by not participating (0% complete).  Mary, John and Sarah qualify for the Locomotive, but Mike DOES NOT.

    3) Mary, John, Sarah and Mike all complete chapters 1, 2 and 4, but Sarah doesn't finish her list in Chapter 3.  NO ONE in the Co-Op will qualify for the locomotive.

    In the case of your member, it sounds like they didn't participate in Chapter 2 at all (0% complete), so it's just like skipping it. Everyone else will qualify for the locomotive, but they will not. (Well, unless they buy it, I assume.)

    How they got credit for Chapter 1 I still can't figure out. But it's moot, since we've already confirmed they only completed chapters 3 & 4 - which isn't enough for the locomotive.

    Hope all that made sense.  :)


    [ How they got credit for Chapter 1 I still can't figure out ]
    I let a new member in 2 minutes after midnight between ending chapter 1 and start chapter 2. This new member participated successfully in ch 2, 3 and 4, so got those carriages - BUT: she also got carriage 1 coz this is the extra one that was given to us as compensation ..... so in the end she has 4 carriages.

    Wonder if that could be the answer, @Southern (US1) ?
  • Southern (US1)Southern (US1) US1 Posts: 3,268


    Let's say you have a Co-Op of 4 people - Mary, John, Sarah and Mike.

    1) All 4 people complete all 4 chapters - the Co-Op qualifies for the locomotive, and everyone will receive it.

    2) Mary, John, and Sarah complete all 4 chapters, but Mike skips chapter 2 by not participating (0% complete).  Mary, John and Sarah qualify for the Locomotive, but Mike DOES NOT.

    3) Mary, John, Sarah and Mike all complete chapters 1, 2 and 4, but Sarah doesn't finish her list in Chapter 3.  NO ONE in the Co-Op will qualify for the locomotive.

    In the case of your member, it sounds like they didn't participate in Chapter 2 at all (0% complete), so it's just like skipping it. Everyone else will qualify for the locomotive, but they will not. (Well, unless they buy it, I assume.)

    How they got credit for Chapter 1 I still can't figure out. But it's moot, since we've already confirmed they only completed chapters 3 & 4 - which isn't enough for the locomotive.

    Hope all that made sense.  :)


    [ How they got credit for Chapter 1 I still can't figure out ]
    I let a new member in 2 minutes after midnight between ending chapter 1 and start chapter 2. This new member participated successfully in ch 2, 3 and 4, so got those carriages - BUT: she also got carriage 1 coz this is the extra one that was given to us as compensation ..... so in the end she has 4 carriages.

    Wonder if that could be the answer, @Southern (US1) ?
    It's possible. I know they gave everyone a carriage, but I wasn't aware they were actually crediting the completion of the chapter as well.
  • stef7 (US1)stef7 (US1) US1 Posts: 460
    Now that Chapter 5 is winding down dose anyone know that if I take a new player into my coop with it hurt existing ember with chapter 5.

    I know if you take someone new in during the fist 4 chapter it messes the whole thing up for everyone but how about now?

    I do not want any of my members to loose out on the last deco because I opened the coop back up.
  • rsny (US1)rsny (US1) US1 Posts: 2,294
    I was wondering that myself.   We worked too hard for these decos to have it destroyed.
  • Data King (US1)Data King (US1) US1 Posts: 7,994
    No We have taken in a couple of new members into our co op during chapter 5 and it does not effect the co op. The members who have joined maybe effected as they may have not completed the 4 chapters to earn the final deco from chapter 5 and the snowflakes they collect may or may not count toward the final deco.
  • rsny (US1)rsny (US1) US1 Posts: 2,294
    Thank you.  Data King.

    I'll change the settings in  my co-op
  • Hey guys,

    If your cooperative cannot participate in the 5th chapter of Santa's wishlist because of not receiving the 4th decoration due to not being able to help a member that was greyed out at 0% please have the cooperative leader contact the support team, they will take care of a possible compensation. It will take some time but they will do something.

    Attn cooperative leaders: Create a ticket with all of the information you have like when the player joined, their username and the name of the cooperative. Once you've created the ticket, please send the ticket number to one of us mods. Thank you!
  • I had to buy the second deco but won three and four. I DO have three of them but the event isn't capable of seeing it.
    farmgirlmimi43 @ us 1


    farmergirllmimi43 it says you have been collecting .... you are ranked 4324 ... with 10 snowflakes collected

    That's because I collected a few and was credited for all four decos before I switched co-ops. Now I've had to buy the decos it wasn't recognizing so I can qualify again.
  • ok so now that we are nearing the end of chapter 5 ... is this clock right .... mine says 21hrs 24min ... or do we get those lost hours back now .... do we know ..or are we still guessing
  • Good question.  I am wondering the same.  Anyone know or will we just have to wait and see?
  • well its either 3 hrs from now to cut us short .... 21 hrs to be on time or 37 hrs to give us back what was taken from us
  • Southern (US1)Southern (US1) US1 Posts: 3,268
    well its either 3 hrs from now to cut us short .... 21 hrs to be on time or 37 hrs to give us back what was taken from us
    No, the timer is (or should be) correct. It started at 4 Days, 18 Hours at the end of Chapter 4/Start of Chapter 5.

    The event will end on all servers at the same time, midnight CET (Central European Time), which is 6pm Eastern Standard Time.
  • ok ... thank you very much for the clarification ... don't need one more surprise  ... although I love them ... just as of late they have not been good surprises ... left a little gun shy if you know what I mean ...

    Thanks again and have a wonderfull New Year celebration !!
  • Jiesta (NL1)Jiesta (NL1) Posts: 6,557
    edited 31.12.2016
    ok so now that we are nearing the end of chapter 5 ... is this clock right .... mine says 21hrs 24min ... or do we get those lost hours back now .... do we know ..or are we still guessing
    What you see on the timer was and is the right CET time - as GGS offices are in Hamburg/Germany they use European time zone. This is Europe, not USA... All you have to do is define your own time according to your time zone.
    Post edited by Jiesta (NL1) on
  • lthrrr (GB1)lthrrr (GB1) Posts: 1,665
    I have a question for the mods please. One of my co-op has been told that they did not earn the decors for the 3rd and 4th chapters of the Santa's list, and therefore cannot take part in or earn the decor for part 5. I have that member showing as 100% on all 4 chapters, so surely this means that they completed them?

    Thanks in advance,
    Lesley
  • CordeliaAnne (US1)CordeliaAnne (US1) Posts: 98
    edited 30.12.2016
    I mean no offense to anyone personally by this...but I can't believe how many people are saying that they bought the decorations for this buggy messed-up event. What kind of message is that sending GGS (assuming they're listening of course)? "It's ok that you keep rolling out sub-par updates and poorly planned/executed events, I'm so addicted to this game and instant (artificial) gratification that I'll keep giving you my hard-earned real world money no matter what you do."
  • Question: Will my deco happiness be upgraded at end of event even though I've already placed my decos on my FF?
  • rsny (US1)rsny (US1) US1 Posts: 2,294
    what you are working on now is the last train deco. That is the only one that will show the happiness.

    Click on the ! and it will show the only one that will have that happiness.  The ones you have already won wont change.
  • Did everyone get the 5th deco who were eligible?  We ended up 159th -but NO deco in our boxes - just the same ol train cars that we had previously - NO locomotive... SIGH
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