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Update Sept 20 - From Test to Reality - Discussion

11832

Comments

  • OK, appreciate the fix of the viking farm - stock and products are back. Howevere still missing are the decorations from the flower farm, nowhere to be found. Can we expect a fix on that soon?
    I don't want to start placing new decorations just to spend another amount of money...
  • Prince13 (INT1)Prince13 (INT1) INT1 Posts: 87

    "So far, the problem related to the decorations in the flower farm couldn't be fixed, but the team is working on it with the highest priority and we'll keep updating you on this issue in the next hours/days."

    --------------------------

    This does not look promising

    I have worked hard for the ice castle from the Santa event and it's gone with many hard earned other

    Deco's

    also I lost huge amount of money since the last update because the happiness in flower farm dropped very much

    due to the resize issue :(

  • anifromid (US1)anifromid (US1) US1 Posts: 103
    bummer, the flower farm was where I had all the cool one off deco.... swan boat and hot air balloon, wellspring fountain, the leprechauns I'd finally won, and a bunch of other really cool stuff I'm not going to be able to replace.  I'm not playing viking farm this time around, so I'm pretty much out of luck as far as compensation. And I'm running the FF at 440 in the red because I haven't got anything to replace the lost decos. 
    I like the new circle for feeding, fertilizing, but not sure it was worth the trade :(
  • I had no compensation package... this is depressing.
    I didn't save my situation before the bugged update, but for example i did produce seal feed and didn't buy seal ponds to use it yet.
    In fact i still have 70 of them. They look a little low, considering that the compensation package had to add 100.... 
    Same as other stuff, it all look what i had before they zeroed it.
    Should i beg for the compensation, after you promised it? 

  • Asid (GB1)Asid (GB1) Posts: 31
    edited 21.09.2016
    As usual being a normal player (not a gold player) its so annoying to finally get used to avoiding the (forward gold) button & now you guys changed it & made it worse than before. I lost about 1000 gold since yesterday (which non-gold players know is how hard to save up for people who cant afford to spend money on the game). They added the SKIP (gold) button right next to HUMUS while using the fields. And while you have to sow the seeds in the fields the SKIP button becomes your sowing button, they did it deliberately because users got used to avoid using that SKIP button by mistake. I don't get why did they need to mess up the buttons for the worse?
  • Bakery  producing much less after upgading to lvl 9.. At least this shows at info .
  • artful (US1)artful (US1) US1 Posts: 6,617
    As usual being a normal player (not a gold player) its so annoying to finally get used to avoiding the (forward gold) button & now you guys changed it & made it worse than before. I lost about 1000 gold since yesterday (which non-gold players know is how hard to save up for people who cant afford to spend money on the game). They added the SKIP (gold) button right next to HUMUS while using the fields. And while you have to sow the seeds in the fields the SKIP button becomes your sowing button, they did it deliberately because users got used to avoid using that SKIP button by mistake. I don't get why did they need to mess up the buttons for the worse?
    Which is why we really, really need A CONFIRMATION BUTTON before spending any gold, but which they never will give us for obviou$ rea$on$.
  • I am happy I got compensated for the viking farm. The other changes will take a while to get used to. 

    Still would like to know what the Village Dollars are and why I am seeing the !!!! all the time. But for now I will ignore that and play the game. 
  • ashim (IN1)ashim (IN1) IN1 Posts: 572
    i didnot got my deco in flower farm
  • what a flipping rip off........... the "compensation" given for the missing items on the Viking farm are completely ridiculous.............. i'm sorry GGS but you've really messed up this time.... you need to set the game back to what it was BEFORE you ripped so many people off ( and extend the time frame on the temp farm accordingly )  and figure out how to make the "new and improved" layout system work properly.......... I really can't believe what is happening here.... what an awful way to run a business

    and my FF is still wrong... my happiness level was in the +80%'s and the decos that were given back to me make it so that the happiness level is only +10% ............... this is a disaster
  • I had no compensation package... this is depressing.
    I didn't save my situation before the bugged update, but for example i did produce seal feed and didn't buy seal ponds to use it yet.
    In fact i still have 70 of them. They look a little low, considering that the compensation package had to add 100.... 
    Same as other stuff, it all look what i had before they zeroed it.
    Should i beg for the compensation, after you promised it? 

    @travel (INT1) Please clear the cache to see if the items appear. Thank you!
  • Jinxy (INT1)Jinxy (INT1) INT1 Posts: 165
    I got back the missing items from viking farm, no compensation though. It doesn't even matter at this point, I'm more worried about my very unhappy coop mates who are still missing majority of their flower farm decorations.  :(
  • travel (INT1)travel (INT1) Posts: 25
    edited 21.09.2016
    I had no compensation package... this is depressing.
    I didn't save my situation before the bugged update, but for example i did produce seal feed and didn't buy seal ponds to use it yet.
    In fact i still have 70 of them. They look a little low, considering that the compensation package had to add 100.... 
    Same as other stuff, it all look what i had before they zeroed it.
    Should i beg for the compensation, after you promised it? 

    @travel (INT1) Please clear the cache to see if the items appear. Thank you!
    I did it before writing the post, of course (Flash cache included) :)

    Any other hint on my side?


  • Brave Ana (GB1)Brave Ana (GB1) GB1 Posts: 254
    Anybody knows or has information what gifts, money, decos, seeds, roses, etc, we will receive for the new parcels bought it.

    In the past was Larino's corner but now any new evidence?
  • You have got to be kidding me. This does not even come close to what you took away with your "update". -_-

    Not to mention the time loss with production on my flower farm and ship .. THAT I STILL HAVE NO ACCESS TO. 


  • Does anyone want to buy a used farm? 
  • Just went to the flower farm and it is a mess! This will take me hours to redesign it.
    My Flower Farm is not workable! It has been in "build" mode since the server had it update! 
    Can not access ship either-- but it works fine on the International server-- so is there a fix for this any time soon??
  • Just went to the flower farm and it is a mess! This will take me hours to redesign it.
    My Flower Farm is not workable! It has been in "build" mode since the server had it update! 
    Can not access ship either-- but it works fine on the International server-- so is there a fix for this any time soon??
  • "So far, the problem related to the decorations in the flower farm couldn't be fixed, but the team is working on it with the highest priority and we'll keep updating you on this issue in the next hours/days."

    --------------------------

    This does not look promising

    I have worked hard for the ice castle from the Santa event and it's gone with many hard earned other

    Deco's

    also I lost huge amount of money since the last update because the happiness in flower farm dropped very much

    due to the resize issue :(

    I thought they did data back up before upgrading, so it shouldn't be so hard to compare what was on the flower farms and what is now...maybe I imagine that too simply...
  • Just went to the flower farm and it is a mess! This will take me hours to redesign it.
    My Flower Farm is not workable! It has been in "build" mode since the server had it update! 
    Can not access ship either-- but it works fine on the International server-- so is there a fix for this any time soon??

    You can exit the build mode - at least I was able to when I placed the item from the mode back to the farm and confirmed. However when I wanted to re-arrange it due to the different layout and because everything looked messy, the system let all decorations I placed in storage disappear so be careful.
  • Thanks Mili---I don't think i tried that but will give it a go---have had to log out to get back into game for regular play-- most annoying!!!
  • Wulwina (US1)Wulwina (US1) Posts: 69
    edited 21.09.2016
    The Flower Farm is not the same size. so dont even try to tell me I dont know what I am talking about. !!.
  • The Flower Farm is not the same size.  They can tell it is till their faces turn green and still I say no, it is not.
    Is very simple the explanation.  If you only changed the shape how come everything I had in my Flower Farm doesn't fit anymore?  Of course there is a reason, the size is different.
    Putting it on lame words so you understand.  Get a square box and put a pound of flour in it.  Then bring a rectangular box with the same dimensions, capacity and pour the flour from the square box to the rectangular box.  Guess what!!! it fits perfectly.  How come nothing I had before fits in the Flower Farm?  Like I said yesterday, we play games but we are not ignorant.  This is the third time since I am playing this game you take money from me you waste my money without my consent.  You changed the Gourmet Farm after we had bought all lands and upgraded everything using gold.  You gave me game money back. big deal.  Then you did the same to the Flower Farm.  the same deal,  Game money.  and now you did the same thing with the Flower Farm again.  and we got nothing in return.  Just being treated as if we were ignorant fools.  I think you should had made changes gradually, one farm at a time to avoid confusion and upset the players.

  • PCA (GB1)PCA (GB1) GB1 Posts: 839
    re: Viking farm

    The content of the inventory has been restored in full except the decoration I won with the free spin at the wheel of fortune.

    No more spinning I guess.....
  • Flower Farm decorations?  When will they be back?
  • I did it before writing the post, of course (Flash cache included) :)

    Any other hint on my side?


    It seems that the compensation didn't work on a few servers. :( The team will work on that tomorrow. We'll keep you guys updated once we have more information.
  • PCA (GB1)PCA (GB1) GB1 Posts: 839

    Is very simple the explanation.  If you only changed the shape how come everything I had in my Flower Farm doesn't fit anymore?  Of course there is a reason, the size is different.


    Same size, different shape, decos don't fit because you need  different decos

    Actually most of your decos will fit but you might have to select one or two with a shape different from the ones you had before to make them fit

    Each land plot is and was 10 x 10 squares, we have as many land plots as we had before the update, plus now it is possible to purchase some more and expand the farm


  • Well  I tried that option from Mili and it does not work-- still stuck there and will have to log out of game once again.  
     I agree with Wulwina that FF just doesn't look right --- in fact my citrus grove was floating outside the fence when i first opened the game after the "update"-- somehow i got that back into a spot but now just unable to work that farm.
  • I did it before writing the post, of course (Flash cache included) :)

    Any other hint on my side?


    It seems that the compensation didn't work on a few servers. :( The team will work on that tomorrow. We'll keep you guys updated once we have more information.
    I have a further info; not sure if it helps finding the problem:
    friends on the french server told me that the compensation was received on a farm below level 120, but not received on a farm higher than level 120.
    Maybe the level has something to do with the problem, being the packages different.
    Thanks for your work :)
  • Alisha27 (INT1)Alisha27 (INT1) INT1 Posts: 102
    Thanks for returning my viking farm stuff bf. Appreciate it.
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