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Having problem opening big farm
click on big farm, get thru the blue page, to farm picture, (barn, blue tractor, house etc.) and it stops. Is this my computer?
What can you recommend?
Comments
Where is the EN forum?
Oh! Ok, thankies
Thank you, that worked.
Hi Liz,
If the same thing is happening on all browsers, it may be something to do with your connection. Try closing your browser, then reboot your router (leaving it off for at least 10 seconds) then restart your browser.
Cleared the cache & closed all 3 browsers, rebooted the router & Mac etc. Still no response, just the green screen. This breakdown happened right after the last test server update. Everything else in internet is working ok.
Chances are:
a) leave the game (not willing, so far)
b) try to get help from support (not likely to get some very soon..)
c) get a new computer (PC?) (not willing & cant afford)
Anyone any hints?
I've been playing on the Test server using Google Chrome. When I logged out after the last test server update, I also got the blank green screen. Closing and restarting the browser didn't work.
I tried the game using Microsoft Edge, and that worked.
So I went back to Chrome, and obliterated the cookies and cache from the beginning of time.
The game now works successfully in Chrome.
But I can no longer get into the Test forum there because of sign-in problems. Maybe I shouldn't have cleared the cookies.
However, if I use the in-game link from the Test server to the Test forum, I get the page requesting me to sign in.
When I sign in with country "Australia" and world "Australia 1", it takes me to the home page of this English forum, showing me signed in as Bufo (AU1)..
If I then click on the "Test Server Forum" link, it sends me back to "https://forum-loginserver.goodgamestudios.com/vanilla/signin/bigfarm".
If I instead go to any of the threads, it shows "Bufo (AU1) Sign in with Bigfarm Community" under the search box, and I am no longer shown as signed in on the top bar.
However, if I use the "Test Server Forum" link in this English forum using Firefox, I get into the Test forum with no problem.
To clarify what is happening with the forum button on my test farm, it is correctly sending me to "https://community.goodgamestudios.com/bigfarm/testboard/". However, it is not automatically signing me in, instead showing me the template with "Need help?" and the Support button, but nothing below. When I try the "Sign In" button on that page, that is when I end up in the English forum.
The behaviour is identical on Microsoft Edge.
I had the same problem when the Test server was first available, but after a few days, the forum button on my test farm was depositing me correctly in the Test forum.
But after the last test server update and clearing the cache and cookies so I could get back into the game, the problem has resurfaced.
It's annoying us as much as you guys