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Comments
can anybody tell me?
You seem to have accidentally logged into the wrong server and started a new farm on GB1. Your farm "sunny acres" is on the US1 server.
When you go to the login page, look at the bottom, there will be flags of countries, representing the different servers ...
That should get you home
If by chance you have 2 accounts, one on each server, then be sure to go to the log in page http://bigfarm.goodgamestudios.com/ check the bottom for the flag choose the correct flag for which country then to the right of the flag select which server you wish to log into then use the little log in box top right to log into your farm
All sorted now,
Thanks
She was trying to log in and got a message from some kind of malware that told her she does not exist when she tried to sign into her farm.
When she tries to sign in to BigFarm it continually tells her that her player name does not exist.
Any help on this out there?
Have her make sure that the server at the bottom of the screen shows the US flag, and the server name "United States: 1".
Other than that, I'm clueless.