Join the official Goodgame Big Farm Discord today!
Are you looking for a community of like-minded farmers to discuss your farming experience with? Look no further than the GoodGame Big Farm Discord Server!
Our server is the perfect place to connect with other farmers from around the world. Whether you're looking to chat about strategy, share tips and tricks, or just make new friends, our community has got you covered.
And that's not all - as a member of our Discord server, you'll also have access to exclusive giveaways and other special events. It's the perfect way to stay up to date on all the latest news and updates from GoodGame Studios.
So what are you waiting for? Join the GoodGame Big Farm Discord Server today and start connecting with fellow farmers from all over the world. Just click here to join the fun!
Well, he has me convinced! :D
RunsWivScissors (GB1)
GB1 Posts: 6,633
Goodgame Studios - The place to be for GOOD Customer Service
https://www.youtube.com/watch?v=pSXTocRL1Ho
Comments
That's even funnier!!!!!!!!
Like Yoda said, you dont TRY, either you do, or don't.
He mentions they have several tools they use. He says 'We have a lot of different software: We have the Forums, we have a Ticket Managing System, and we have our own software we developed in-house to make sure we have a custom solution to everything...'
So GGS' Customer Service department actually use the forum?
Ticket Managing system they 'try to respond to' Huh?
Custom solution to everything? (I think that means : ignore ticket and hope the customer forgets about it)
Then he says 'a lot of times we can resolve these on our own..., but sometimes there are bigger issues in the live environment, so we get in touch with the developers to try to make sure the bugs are fixed as soon as posssible.' What a crock!
This Benjamin guy is the the head of Customer Service at GGS, so none of this surprises me. LOL
What comes in his next video?? That he realy likes his sweather wich was in his cristmasbox last year,because it keeps him realy warm during his work,while the cold sweat is running down on his back??
But this video gives me many happy minutes today. Thanks for placing it RwS