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Favorite's offer not right!

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Comments

  • NO MORE POPUPS  NO MORE POPUPS
  • I understand perfectly GGS that you are based in Germany and this is a major part of your income.
    You have a lot of people to pay and support  However it is not the responsiblilty of North America, USA and Canada to give you what you STEAL- what most of us have worked so hard to earn.  Not many of us are making as much as most of the people you pay to keep this game running.
    SHAME ON YOU!
  • I am in total  agreement that  something  must be done about these  pop ups. It has  happened to me as well, more than once,  luckily  I  never  had the  amount  needed, but had I  , I  would  have  been  furious ! I  don't  blame  rie22  for  quitting .She  has  done  so much  for  so many  people it  is  a shame  to lose her.. if  we  can't have a  confirm  button  could  the  pop ups  at least  be  moved  to  a  different place like  over  to the  top  right where  they can still be  seen but  not  accidentally  be  clicked on . Since this has  been an  issue  with people  complaining  about  it  for  such a long  time,  I  think  GGS  is  intentionally  doing  it as  another  money  grab.Every new  introduction made to this  game  is  for  the  purpose  of  GGS  getting  people to  spend  more  money on gold.  This  is  very evident  in the  new  seeds and  feed. It  will  make  people  have to spend  way  more  money during  the  Missions  event. I  am  sure  GGS  makes  enough  money  from the  players  that  they could  give  the  gold  back that is  LOST because of  the  stupid  pop ups, It is  sometimes impossible  not  to  click on them when they are in our  way.It  would  just  be  good  business to  keep the  customers happy!!   
  • CM LattenCM Latten Posts: 542
    Hey rie, 

    please send me the ticket ID you got, and I'll see if I can talk to the responsible support team member. 

    I can't promise anything, but I agree in that intentional spendings should be dealt with properly.

    Timo
  • Fawners (US1)Fawners (US1) US1 Posts: 436
    CM Latten said:
    Hey rie, 

    please send me the ticket ID you got, and I'll see if I can talk to the responsible support team member. 

    I can't promise anything, but I agree in that intentional spendings should be dealt with properly.

    Timo
    Thank you!  I have sent her a message!!  You are the BEST!  :)
  • marywisc (US1)marywisc (US1) US1 Posts: 176
    edited 15.03.2016


    And where is Popeye?? Isn't he our advocate?? He commented in this thread but not to the problem of the pop ups.

    CM Popeye also is the community manager on the Legends of Honor, Empire, and basically all the main Goodgame games.

    He's a busy person :)

     Then perhaps they should get someone that can help us so our problems and concerns are not completely ignored!!!!
  • The placement of these pop up special offers are absolutely ridiculous.  This is one bug that has never been addressed or attempted to be fixed!!!  
    that's because it's not a bug; it's placed there deliberately to make people accidentally spend all their gold so they buy more...and line GGS pockets
  • jello (AU1)jello (AU1) Posts: 1,040
    Or merge the US forum and EN forum together again which has been asked for before and all work together :)
  • I'm joining in on the chorus -- I haven't purchased gold in 4 months now and I probably won't buy gold again.  I used to love this game and I've played for almost 3 years. 

    Over and over again players have asked for a prompt button before they spend gold and the developers keep ignoring that very reasonable request.  So now I ignore all the buy gold offers in response.


  • The games all seem to be like this. Not sure why they ask for our input when nothing is ever resolved.

  • Data King (US1)Data King (US1) US1 Posts: 7,994
    Yo what up guys
    This has nothing to do with the thread!????
  • I am not a long time player and when it comes to playing with gold I tend to be careful the reason that ggs doesn't give a rats backside whether you are a new player or an old player if you screw up whether by accident or design or even if it's their fault, they are not going to give you back your gold.  I understand why.  If you give one their lost gold they are going to have to address EVERYONE'S issue with it  and I know that the one individual that got it back is going to tell someone and that someone is going to point out well you did it for so and so why not for me, and to them it isn't worth the hassle to them to be concerned. Then there is the issue of those that aren't completely honest about making a "mistake" on spending gold in error, and they can't tell if it's truth or a lie so they are protecting themselves.

    So what if a player leaves there is going to be 10-12 more to take their place and eventually they will purchase gold.  If every US and Canadian player could agree to stop playing that might get their attention, but then again this is a global system so you would need EVERYBODY to agree not to play for a month or two, or three to get your point across.  Do you think you could do it?  We all get together and say we aren't going to take it anymore and you have to do something about what is wrong with the game?  There is a saying in Vegas, never bet against the house cause you are going to lose.  This is their game, their platform, and their rules.  However they do practice good customer service.they allow you to vent to your hearts content and basically someone that you can't face says yes I hear what you are saying, but I'm just like you.  So where does that leave you?  Up bo bo creek without a paddle and a very leaky boat.

    Some of you are going to get pissed about what I am saying and it's cool, some are going to shake their head at the cynicism, but hey some of you have been playing since the start and the only thing that seems to get their attention is when you can't play it.  Not when it's difficult to play or hard to play but when it becomes so impossible to do the things around the farms that need to be done that you don't play.  

    By the way I agree with you.  The pop ups piss me off too.  There are a great many things that piss me off about it.  However like you I am still playing
  • Fawners (US1)Fawners (US1) US1 Posts: 436
    I am not a long time player and when it comes to playing with gold I tend to be careful the reason that ggs doesn't give a rats backside whether you are a new player or an old player if you screw up whether by accident or design or even if it's their fault, they are not going to give you back your gold.  I understand why.  If you give one their lost gold they are going to have to address EVERYONE'S issue with it  and I know that the one individual that got it back is going to tell someone and that someone is going to point out well you did it for so and so why not for me, and to them it isn't worth the hassle to them to be concerned. Then there is the issue of those that aren't completely honest about making a "mistake" on spending gold in error, and they can't tell if it's truth or a lie so they are protecting themselves.

    So what if a player leaves there is going to be 10-12 more to take their place and eventually they will purchase gold.  If every US and Canadian player could agree to stop playing that might get their attention, but then again this is a global system so you would need EVERYBODY to agree not to play for a month or two, or three to get your point across.  Do you think you could do it?  We all get together and say we aren't going to take it anymore and you have to do something about what is wrong with the game?  There is a saying in Vegas, never bet against the house cause you are going to lose.  This is their game, their platform, and their rules.  However they do practice good customer service.they allow you to vent to your hearts content and basically someone that you can't face says yes I hear what you are saying, but I'm just like you.  So where does that leave you?  Up bo bo creek without a paddle and a very leaky boat.

    Some of you are going to get pissed about what I am saying and it's cool, some are going to shake their head at the cynicism, but hey some of you have been playing since the start and the only thing that seems to get their attention is when you can't play it.  Not when it's difficult to play or hard to play but when it becomes so impossible to do the things around the farms that need to be done that you don't play.  

    By the way I agree with you.  The pop ups piss me off too.  There are a great many things that piss me off about it.  However like you I am still playing
    Very well said.  It's a business and it's ruthless out there.  They are laughing all the way to the bank. 
  • Just Kar (US1)Just Kar (US1) US1 Posts: 340
    So here I was harvesting chickens when the ridiculous priced Easter decor "favorite offers" popped on my screen. I did not even have time to see it before the "not enough gold" popped up. Thankfully I did not have enough gold and I don't think I will buy enough gold as long as these offers pop up threatening a persons gold stash.  Is something going to be done so this offer does not pop up in the way of playing?
  • farmerjohn 22 (US1)farmerjohn 22 (US1) US1 Posts: 37,770
    I remember back when the pop-ups were positioned in such a way that it was easy to misclick on and buy the handbooks. The offer was positioned so exactly that it was clearly intentional. We haven't had that again until now. Guess they think we don't remember the FIRST time they got caught with their hand in the cookie jar. :D
  • I agree with everything that is being said.  We don't like it and yet we still play.  I think the way to play is to play this game the way that we want to play it and not the way that GGS wants us to play.   I know there are missions and events but maybe we have to play them without the use of gold.  When GGS sees we are not financially investing in the game maybe they will start thinking about their "bread and butter" and treat us better.  I, for one, will not be purchasing anymore gold (and haven't for 4 months) nor will I purchase for the other family members who play this game.  I only use my existing gold when I want to and not for GGS.  I may only be a level 111 but I do not care.  I play for me.
  • Also Farmer John should be a moderator.  I have read many of the past posts and you always look at things fairly and with a level head.  Just a thought.
  • Just thought I would add an update....Was harvesting and the stupid favorites popped up again.  DID NOT touch

    anything but when I used gold to make a purchase on something that I wanted to upgrade on my farm it took

    gold for a stupid bunny flag that I already own.  Now GGS is sneaking around.  So word to the wise, watch

    things carefully.

  • stef7 (US1)stef7 (US1) US1 Posts: 460
    Their amount of greed has gone crazy and really making hanging this game out to dry look very good. It seems that it's not about the fun and how you play the game anymore. 

    This is the truest statement I have seen yet. I could not agree more. I have been playing for 2 years now and I can really see the changes. Two years ago if you put in a support ticket you got a response now good luck because 90% never get answered and when it dose it is a standard clear cache answer. Two years ago it was about growing your farm and gold was used to hurry that along, Now it is about coop challenges and trying to make people play the game for 8 hours a day and buy lots of gold to get in the top 3.

    They want you to spend more and more and the give less and less.


  • amaprincess1 (US1)amaprincess1 (US1) Posts: 636
    edited 28.03.2016
    I've said it many many times before. GGS's business model includes elements that are created to "juke" people out of their hard-earned and most often paid for with real money gold. If they were a business in the US, there's a good chance they would be facing wire fraud charges from such shady business tactics. It is not only low-rent to treat customers this way, it is also illegal in many places.


    I hope you get your gold back Rie. They are devouring the hands that feed them. It will catch up to them eventually...

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