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Comments
I adjusted the click settings for my mouse and made it a little bit harder to click. That stopped my accidental spending, along with not buying gold and keeping less than 10,000 gold on hand.
seriously???
people asking for less gold influence in missions and they bring a special offer to just buy the reputation points lol
they still not see that people are running away from the game cause this kind of things??
A "confirm" button would be in order..
I wrote GGS but I doubt they will do anything that is how they are. Its not right. I know they make a lot of money from this BUT they are going to make a lot less in the long run from me anyway.
-Popeye
Like Rie and Wendy, I too have encountered this problem. Luckily for me (like in Wendy's case) it was with an offer for one of the insanely expensive horses and I didn't have enough gold, so I didn't lose anything. But all I was doing was harvesting my chickens, and the pop up came on just as I was clicking on a chicken in that exact spot. If I had had enough gold in my account, I would have been out hundreds of thousands of gold for a horse I didn't want or need.
This is a real issue, and I wish the developers would take another look at it.
Something needs to be done or more people will leave this game.
marywisc
co leader Brat Pack
He's a busy person
That's not right! I hope you keep on to them to get your gold back.
There was no way to avoid clicking one of 6 buttons if you happened to be working your farm when that offer popped up. There should have been a delay on the buttons like there is with the handbook deals, or better yet why do those things have to pop up in the first place? The prime spending deal doesn't pop up like that, neither does the co-op challenge timer but we still notice them.
As for the gold lock, something should be in place to prevent accidental spending. Happy customers are paying customers. I don't think an "Are you sure" pop up when spending gold would be a bad thing. In fact I think it would be a good thing because people would feel safer about their gold purchases and therefore purchase gold more often. We know what we want to spend our gold on and we will spend it anyway. Accidently losing your gold is very upsetting so why not let us be sure our gold is safe until we are ready to spend it. Now the confirmation button wouldn't really work with missions because its so fast paced, so maybe we could have the option to disable the confirmation and enable it when we're ready.
It is a SHAME to lose such a long time player such as Rie 22. She has put so much time and money into GGS and her farm, and to help others build up their own farms. SHAME on you GGS!!
This has almost happened to me also more than once, because of the misplaced pop ups while I am harvesting. The "ARE YOU SURE" Button are something similar is a MUST! We are going to spend our gold, let us spend it on what we really want and not because of fleecing. Because of these pop ups... I no longer buy the gold to lose it on your ill placed pop up offers. There are many that have stopped purchasing the gold or limited their amount because of these pop ups!!
GGS~ It is the customers like Rie 22 and all of us that enable you have this job to get a paycheck!
Not much else I can say that already hasn't been voiced above!!
LISTEN TO YOUR CUSTOMERS BEFORE THERE ARE NONE LEFT!!
I agree with having an "are you sure" button before spending gold. Rie leaving the game over this, which I do understand the reason, is a great loss to the game. She put a lot of time and money into her farm and has helped so many people with good guidance in helping them build up their own farms. She will be greatly missed in the game.
Customer Service....GOOD customer service goes a long way in a business. GGS should have made this right with Rie.
MavMav
Somewhere along the line GGS forgot what good business ethics are, how to engage in good customer service and the importance of both. I wonder if response to our needs and requests is so poor because they figure if we leave, no matter how long we've played or how much we've invested, that others will take our places and they'll still make $. If that's truly the case, nothing we say or ask for matters because they will (and have) done exactly what they want when it has to do with controlling the buying/spending of gold. Truly a shame when an international company could have a gold star reputation instead of such a tarnished one that gets blacker by the day.
Over and over again players have asked for a prompt button before they spend gold and the developers keep ignoring that very reasonable request. So now I ignore all the buy gold offers in response.
Rie 22 taught this game to me and to SO many others. As was mentioned, she brought the Brat Pack to where it is and did it with style and grace. To lose her is something you don't really want to do GGS. I have spent many dollars because of playing the game she taught me. I might have gone to some other game had she not tutored me and now I'm on US and UK servers spending my money.
Think this over quickly. You MIGHT be able to get her back. It would be good for all of us including you.
Just my two cents worth!!