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Update - September 1st - Movie time! - Questions and Feedback

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Comments

  • EllaC (GB1)EllaC (GB1) GB1 Posts: 35
    I read there was going to be a movie theater after the update of january 5th... 
    My mine moved.. but the place were it used to be is one big empty spot of grass.
    Coop members DO have the theater... am i doing something wrong? or is this just a boycot or something...
    Havent had any movies since they said everyone would get them...
    I have posted on the other thread about the movie theatre as myself and other members of the co-op havent had any means to watch video clips since they said we'd all be given the opportunity.I had been wondering if it was just me that had got it wrong but can see from from your post and this thread theres quite a few of us that havent recieved the means to watch video's at all yet...the nice patch of green land is lovely shame that the update didnt get rid of the snow effect and there was more of it :)
  • gwen62 (INT1)gwen62 (INT1) INT1 Posts: 27

    Well no movie theatre , never had the couch either, and no movies in build space. is this normal?  Am I just going to have an empty space where my mine was? if so I would like my mine put back.



  • gavinfarms (US1)gavinfarms (US1) US1 Posts: 2,273
    What I don't understand is this............There have been numerous complaints about the last move, in which the garage was displaced by the mine.  Many have begged for the garage to move back there.  Now there is a move taking place and they did not take that into account.  Why not?  This would be the perfect opportunity to get the garage back in its original place and use the other two spots for the mine and movies.

    Why not take this into account?  The public outcry against the last move was one of the most vocal the forum has ever seen.  The garage remains in a terrible spot.
  • Jiesta (NL1)Jiesta (NL1) Posts: 6,557
    If you only knew how much I envy you @gwen62 (INT1) !! I would so much rather not have the theatre nor video ads, and then still have access to the game/forum!  ;)
  • CM LattenCM Latten Posts: 542
    Hello Martina, 

    what happens if you try to send in a ticket? Do you get an error message when trying?
  • I can't watch movies either - neither on the couch nor the theatre.  The only one that ever worked was when they were on the lower task bar where the construction picture is.  Anyone else having this problem?

  • yes it was a error ,but i think it pass ,i have a copy of ticket in my mail :)
    can you tell me why i dont have a video show?
  • speedydust (INT1)speedydust (INT1) INT1 Posts: 83
    edited 05.01.2016
    I dont have movie theater on my main farm.

    http://postimg.org/image/ihu4cpf5f/

  • speedydust (INT1)speedydust (INT1) INT1 Posts: 83
    I dont have movie theater on my main farm.
    http://postimg.org/image/ihu4cpf5f/

  • aaabbb1 (INT1)aaabbb1 (INT1) INT1 Posts: 1,049
    It was stated in one post (sorry, can not find it) that if you REGISTERED to the game using other site appart form the official site, you do not have those videos evethou you are now logging trough the official site.

    Can that be a reason?
  • I don't have movie theather on my farm as well ? WHY ? ? ? ? ? ? ? ?
  • i dont think so,but i really dont remember where was i registered coz i play this game for more then 2 year
  • Is it just me, or are Bigfarm messing around with the videos a lot? I had to search for my mine! Also, are anyone's videos working? I've asked around, and hardly anybody's videos seem to actually work and give rewards.
  • Jenni 1 (AU1)Jenni 1 (AU1) AU1 Posts: 151
    It was stated in one post (sorry, can not find it) that if you REGISTERED to the game using other site appart form the official site, you do not have those videos evethou you are now logging trough the official site.

    Can that be a reason?

    that's what I was told by support
  • whiziwig (US1)whiziwig (US1) US1 Posts: 1,262
    it has been awhile since I have not gotten supersonic video (thank goodness) but for last 3 days it has appeared with the usual video not working.
  •  FrancoisNolte (INT1) said:
    I don't have movie theather on my farm as well ? WHY ? ? ? ? ? ? ? ?
    Some of the members in my coop are wondering the same thing … when are THEY going to be able to have the movie theatre on their farms. They have been waiting very patiently for it to arrive and are becoming frustrated when the movies are mentioned in chat.

    Can someone please provide an answer soon?
  • bdreish (GB1)bdreish (GB1) GB1 Posts: 1,341
     FrancoisNolte (INT1) said:
    I don't have movie theather on my farm as well ? WHY ? ? ? ? ? ? ? ?
    Some of the members in my coop are wondering the same thing … when are THEY going to be able to have the movie theatre on their farms. They have been waiting very patiently for it to arrive and are becoming frustrated when the movies are mentioned in chat.

    Can someone please provide an answer soon?
    This was answered quite a few weeks ago by Nafaru.  Apparently if you joined BigFarm via another website (ie another games site who carries ads for different games) you do not get the video option as the 'partner' website (the one you clicked to get to this game) does not allow other people to advertise on their site unless the 'partner' site allows them to.  So, happily for me (maybe others want this option), I will never get the videos unless the 'partner' site allows them (fingers crossed they are not going to).  
  • Cloud2 (GB1)Cloud2 (GB1) GB1 Posts: 15
     FrancoisNolte (INT1) said:
    I don't have movie theather on my farm as well ? WHY ? ? ? ? ? ? ? ?
    Some of the members in my coop are wondering the same thing … when are THEY going to be able to have the movie theatre on their farms. They have been waiting very patiently for it to arrive and are becoming frustrated when the movies are mentioned in chat.

    Can someone please provide an answer soon?
    This was answered quite a few weeks ago by Nafaru.  Apparently if you joined BigFarm via another website (ie another games site who carries ads for different games) you do not get the video option as the 'partner' website (the one you clicked to get to this game) does not allow other people to advertise on their site unless the 'partner' site allows them to.  So, happily for me (maybe others want this option), I will never get the videos unless the 'partner' site allows them (fingers crossed they are not going to).  
    Thank you for that information, I will check with my members, but as far as I know they joined directly through the GGS site and not via another website.
    I certainly know at least one of my members gets the videos on his US Server farm but not on his UK server farm and both farms were started through the same website.
  • bdreish (GB1)bdreish (GB1) GB1 Posts: 1,341
     FrancoisNolte (INT1) said:
    I don't have movie theather on my farm as well ? WHY ? ? ? ? ? ? ? ?
    Some of the members in my coop are wondering the same thing … when are THEY going to be able to have the movie theatre on their farms. They have been waiting very patiently for it to arrive and are becoming frustrated when the movies are mentioned in chat.

    Can someone please provide an answer soon?
    This was answered quite a few weeks ago by Nafaru.  Apparently if you joined BigFarm via another website (ie another games site who carries ads for different games) you do not get the video option as the 'partner' website (the one you clicked to get to this game) does not allow other people to advertise on their site unless the 'partner' site allows them to.  So, happily for me (maybe others want this option), I will never get the videos unless the 'partner' site allows them (fingers crossed they are not going to).  
    Thank you for that information, I will check with my members, but as far as I know they joined directly through the GGS site and not via another website.
    I certainly know at least one of my members gets the videos on his US Server farm but not on his UK server farm and both farms were started through the same website.
    This is the post I found that I mentioned.  The strange thing is that I dont get the videos but my 2 daughters, who joined the way I did, do have the videos :S   

    CM Nafaru 
    Community Manager Posts: 1,293

    Problem-

    I have two accounts on my computer, one has ads, the other doesn't.  Same server (one is my neices that I help with).  Same Internet, same site.  Both created from Big Farms directly. 

    Please advise...?

    The account without videos was most likely registered after being referred from one of our partner websites. 

    In that case, we unfortunately cannot deliver any videos as these partners can decide, which third party content they would like to be displayed within the game. 
  • same here, no video's.
  • mine not working either get 2 or 3 that dont play then nothing
  • I do not have a cinema where the mine used to be.  I have used different browers still no cinema
  • aaabbb1 (INT1)aaabbb1 (INT1) INT1 Posts: 1,049
    @pepsi52 (GB1) 
    If you REGISTERED your account using site different from the official GGS site, than you will not get cinema even if you now enter the game trough the officiall GGS site. 

    Explenation is that these sites have a contract with GGS that do not allow GGS to advertisize. Unless GGS makes some deal with this sites, you will not get a cinema at all.

    You are not the only one. I also do not have cinema, and meny other players as well.


  • this movie theater can u tell me why i need more horse shoes when i have 20000 horseshoes already come on with these rewards i dont need horseshoes geeze let us chose what rewards we get these rewards u give us we dont need
  • I can't watch movies either - neither on the couch nor the theatre.  The only one that ever worked was when they were on the lower task bar where the construction picture is.  Anyone else having this problem?

    Me too. Not a single video since "the couch" was introduced. Allways just the "No videos available" sign. 
  • I registered through the GGS site but I still have no cinema. If anyone else can help I would be obliged
  • Jiesta (NL1)Jiesta (NL1) Posts: 6,557
    edited 06.01.2016
    Many Dutch players on the Dutch server NL1 don't get any video ads either, since this theater was placed on the spot of the mine.
    Although I detest everything about these video ads, I promised them I would mention it here in the thread. I think many players on many different servers do have this same problem - they could watch video ads before, they don't get to see them now.

    From my perspective, these video ads never worked quite right as from the start (4 months ago) and I am afraid they never will.
  • Cloud2 (GB1)Cloud2 (GB1) GB1 Posts: 15
    edited 07.01.2016
    aaabbb1
    How do you know if you have registered using the GGS site? LIke pepsi52, members in my coop do not have the movie theatre, and as far as they know they joined directly through the GGS site not through a different site.
  • Not sure how to tell except that if you came by clicking on something in Wild Tangent, Facebook, etc. I think that is what they mean.  I have videos but got here directly by hearing about the game from a friend. 
  • i get 3 videos and wat do i get for a reward definitely something i dont need no gold and nothing i need and videos that say something went wrong :(
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