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How can I retrieve my old account?
Best Answer
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WascallyWabbit (FormerMod)
Guest Posts: 6,097
HI Cherry,cherry143 (US1) said:Hi,, I am having a problem on logging in on my old account, I can't retrieve it so I made new one, when I try to log in my first account, it always pop out, invalid user, and I try to change my password, when I gave my email address that I used in my old account,, It say's player can't be found please help me fix this
If you are referring to logging into the forums, please send a PM to CM @Nafaru giving details of both names, include which server each one`s farm is on & whether or not they all share the same email address and confirm which name you wish to use on the forums.
If you are talking about logging into your farm, make sure that you have the correct server selected at the bottom of the login screen & that you use the smaller login box on the right.
7
Answers
Are you trying to login using the box in the middle of the screen or the one in the top right corner? Since you have already created an account you should log in using the box in the top right corner. Look at the bottom of the login screen and make sure the correct server is selected.
Another thing to consider.....How long has it been since you were online last? If it has been 6 months or longer and you haven't purchased gold your account may have been deleted.
Can you provide the username (not password or email) and server of your original account? Other players can check to see if your farm still exists on that server.
If you are referring to logging into the forums, please send a PM to CM @Nafaru giving details of both names, include which server each one`s farm is on & whether or not they all share the same email address and confirm which name you wish to use on the forums.
If you are talking about logging into your farm, make sure that you have the correct server selected at the bottom of the login screen & that you use the smaller login box on the right.