farmer1234567892 wrote: »
me also, gone and support is taking all ready many weeks for it. **&%%^$$#
WascallyWabbit wrote: »
Support are quite busy at the moment, but it shouldn`t take "many weeks" to hear from them. If you got the auto-response with your ticket number on it, you can put that in the support page to check the status of your ticket & if there has been no progress, reply to that email asking for an update.
Syndie you can contact support to find out what happened to your gold.
Farmer Paula (US1) said:
Hi, I just recently did the buy 1 get 1 gold deal and all was good till I logged off and on again. What's up? Where did my gold go because I didn't spend it. I Lost the "free - get one bag". Email me for a copy of the receipt. Fix it please.Thanks.
Syndie (US1) said:
Hi, I'm a newbe. My gold just dropped from 44 to 9 what happened to it.Syndie
april pratt2 said:
I purchased 9.99 in gold today and my account on big Farm doesn't show my purchase. Please fix or refund my money back that has been taken from my bank account. Aprl Pratt is my farm name
MRG1 (US1) said:
You should contact support, lolo. They may be still a bit overwhelmed with the issue of gold lost when the horse tournament ended early, so please be patient. I hope they find your lost riches.
jess_d (US1) said:
Have you tried refreshing the page and/or clearing cache? Sometimes its just a display error. If you did all that & you're still missing money and gold then you should do as MRG said and contact support. Be patient, it may take a while to get an answer.
lolo215 (US1) said:
yeah i did refresh the page but how do u clear the cache?thanks for ur help