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Struggling to load game

Please can someone help me load the game as it is impossible to do. Help required within 2-4 weeks if possible.
Post edited by 21WormSparkle (GB1) on

Comments

  • RunsWivScissors (GB1)RunsWivScissors (GB1) GB1 Posts: 6,633
    edited 02.08.2015
    Can you give more details about exactly what is happening (or not happening) so that we can try to help you.
    Make sure that you have the latest Flash Player installed.
  • edited 02.08.2015
    It keeps on going all frozen and weird the screen when I try to login to my account.
  • RunsWivScissors (GB1)RunsWivScissors (GB1) GB1 Posts: 6,633
    edited 02.08.2015
    OK make sure that your Flash player is the latest one & test using a different browser, to see if the same thing happens on all browsers or just the one that you normally use.
  • wilma79 (NL1)wilma79 (NL1) Posts: 312
    edited 03.08.2015
    Have you cleared your caches?
  • edited 03.08.2015
    Whenever you are having any problems with the game, the best fix is to clear both your browser and flash cashes. The instructions on how to do this are in the forum section under technical problems, at the top in a "sticky" post. (Be sure your flash player and browser are up to date too.) Then, totally shut down your computer and reboot it. If that does not work, try using another browser.
    I had times today and a couple of days ago where I could not get in on US1 using Internet Explorer, but I had no problem at all using Google Chrome.
    You may have other times when you have a display error, or cannot harvest something, etc. On some of these occasions, just refreshing your screens, or logging out and back in will solve the problem.
    Hope that helps, Good Luck. If you continue having problems, contact support too.
  • Jiggy2player (GB1)Jiggy2player (GB1) Posts: 13
    edited 07.08.2015
    Thanks for the tip Craftycritters. I don`t have Flash Player as this is only new though.
  • White _Doves (US1)White _Doves (US1) Posts: 1,200
    edited 07.08.2015
    @ Jiggy2, you must have Flash if you are playing this game.
  • edited 08.08.2015
    @White_Doves, my Mum has Flash on her laptop but won`t let me go on it and she won`t install Flash for me but I love this game.
  • White _Doves (US1)White _Doves (US1) Posts: 1,200
    edited 08.08.2015
    Sorry to that, it is a "Flash Game". It is a wonderful game isn't it.
    Have you any other way of playing it? Like at a Library?
  • edited 17.08.2015
    Thank you White_Doves. My computer is partly broken and mummy said I can go on her laptop until mine is fixed and hers has Flash which is good.
  • RunsWivScissors (GB1)RunsWivScissors (GB1) GB1 Posts: 6,633
    edited 17.08.2015
    Thank you White_Doves. My computer is partly broken and mummy said I can go on her laptop until mine is fixed and hers has Flash which is good.

    Thats great news WormSparkle..... Did it happen something like this?....

    computer-smash.gif

    "No Mummy, I don`t know what happened to my puter" whistle.gif

    "Oh well, I guess I will just have to use your laptop with Flash player instead!" Smiley_Tiny_PC_Pecker.gif
  • edited 17.08.2015
    No. When I turn on my computer it is permanantley black and can`t get into my laptop account.
  • White _Doves (US1)White _Doves (US1) Posts: 1,200
    edited 17.08.2015
    You're welcome WormSparkle :)
    Might need new graphic card possibly. But at least you can play :)
  • edited 17.08.2015
    Don`t worry White_Doves, my Mum fixed my laptop for me.
  • White _Doves (US1)White _Doves (US1) Posts: 1,200
    edited 18.08.2015
    Don`t worry White_Doves, my Mum fixed my laptop for me.

    Great to hear! Happy Farming :)

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