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Criticism: You robbed me of a year of gold - this time it s serious
I PLAYED FOR sixteen month to save that gold. I ONLY CLICKED THAT STUPID GREEN BUTTON BECAUSE IT WAS THE NEW "SHOW ME HOW TO DO IT" BUTTON and you took all my gold.
IT NEVER SAID IT WOULD TAKE MY GOLD:
SUPPORT TICKETS DONT
WORK
I waited for so long to use my gold mine voucher and it s all gone. I could have found those eggs myself, I only wanted to read the info text and kept clicking that green arrow.
THIS TIME YO=U MUST REIMBURSE ME
I CANT EVEN TYPE CORRECTLY ANYMORE I M SO UPSET
Comments
This new arrow that replaces the compass. Without telling you so. I've never been so upset in all these years of playing and all the horrible changes.
Mods, you told us it would replace the arrow. It did not say "pay with gold to find an egg". Please, please help me get it back, I saved up for years and certainly did not intend to throw it away for easy clicks *close to tears*
I rechecked, the button to buy chocolate is labelled correctly, but this wasn't.
If anybody ever received anything back from support, please tell me. This is the last straw, I will give up my co-op, the forum and the game I think if I can't get this back.
And it was written there quite clear, sorry you didn't see it ((
Brown button, blue button... An we all know what blue buttons mean...
I would have had to press that button many times for it to take all my gold!
Apart from this being an easy challenge, I never use gold. I wanted to find the eggs myself, and I'm not just upset but also bored now. I wouldn't even have clicked "highlight egg" if it had been free!
And the shopping cart symbol is on all "buy with gold" things usually, not the "new green show me arrow".
(Sorry again for spamming this time, but without this 16months saved gold I will finally give up.)
there isn't blue arrow before just black arrow button it said highligh a hidden egg for 0 gold.
i just wanna try whats that arrow do it not said to spend some golds.
i can collect all hidden eggs without that arrow!! X( X( X(
Yes, so I'm not the only one, there was NO BLUE.
Mods thought it was a good idea. But the game? Never going to happen as long as they can shake money out of your unsuspecting pockets.
My answer to that is I don't put money in my pockets. Stopped spending anything on this game long long ago. Any gold I get the game hands me. Takes forever to get enough to do anything and forget all the stuff that requires it. I told them I'd PUT money on my THREE farms if only they had a way to keep it safe.
But they dont and wont as long as it's easy for people to slip up and blow it all.
This is a deal breaker for me as far as ever putting real money on this. Stupid on their part.
But oh well. I feel your pain. I got stung more than a few times clicking on something without realizing it costs money.
I hope you get your gold back.
That's exactly how I discovered things, Volty - hovering over that green arrow I saw "highlight 1 egg for 0 gold", which immediately made alarm bells ring in my head.
So, I clicked - no gold was taken - and I found my first egg easily.
Then I hovered again over that green arrow and now it said "highlight 1 egg for 290 gold". I immediately send a coop message out to my coop members to warn them, although apparantly the bright blue colour of the buy button already was warning enough to everybody.
I feel sorry for those who missed it!! :S
I don't click things Im not sure of .....as I know that in worse case - it will (it might) take my gold !!!
PLEASE ALL - you use computers for such long time, learn to hoover with your mouse !!
@Snork2 - I'm very sorry, that you spend your gold
Technically clicking it once (which was free, for one egg "hint" find) - should have take you to the game enviro to hilite the "hinted egg" location. So in order to hint again you re-opened George's "Quite Visitor" window and clicked the button again.....and this time it was a "gold click"
Hoooooover Peeps !! PLS - all buttons have a quick explain features now !!
and Happy EASTER to you snork2 (hugs)
These kind of things makes you wanna stop playing.
By the way I found 9/10 eggs and I'm totally frustrated now. Where's this last one??
Edit by PINJO: merged posts, please use edit button
I did the same thing Jiesta. Warned my Co-op right away. I make it a habit to hover over a icon to read what it says 1st. I've been burned before not taking my time before I hit the dreaded blue button! I hope Y'all get your gold back, I've been there.
Try the Field @ the top of your screen
Edit by PINJO: merged posts, please use edit button
I lost 2000 too. I was going to start using all the gold certs I had been saving, now I can't even do that to get my gold back
Edit by PINJO: merged posts, please use edit button
It says : Mark an hidden egg to RECIVE 290 gold.
I know it is too good to be true, but it can be easy to misunderstand this.
I also did not get my co-op mission rewards, and there were glitches when selling through the harvesting window (due to full barns). And I couldn't send tickets in. I sent my ISP number to the Mods (sorry again for spamming) because tl;dr: I know about the gold traps, but this was different.
Relatedly, can we change the email address related to our farms? I would like to gift my rather nice lv 95 farm to someone if I stop playing.
I let my granddaughter play one day and she somehow demolished one of my level 7 barns! But I blame myself for that, not GGS.
So what I did was made a farm for her on the WWW server and built it up for her, not a lot but she has 2 farms right now. Now she can play on her own farm. Is this something you can do for your kid?
Auch, expensive learning.
But hats of you blame the right person for it (youself)
- and good idea and tip to other players who have small kids who like to play computer games. :thumbsup:
first of all Snork, I'm very sorry this happened to you. We didn't anticipate that our icon choice could be so confusing. :S
The reason why we picked the "show me" button is that we feared the shopping cart could be just as misleading, since the button technically works just like the "show me" buttons we have in the game already - it takes you to the location of the egg, moving the camera around if needed.
The shopping cart icon, however, would have implied that you just buy the egg without having to have a further look for it.
As Volty and several others have already pointed out, everyone should always pay close attention to both button colors and tooltips. Every gold action button has a blue background, free of charge buttons are usually brown/yellow hues and dollar buttons are green.
We do, however, see why this particular icon choice was a bit confusing, especially right after the general icon change of "show me" buttons and will of course forward your feedback!
Regards,
Steffi
She is just 4 1/2 and she just likes planting and collecting. Even if there was button saying "are you sure you want to use gold" she would probably press the right button anyways! LOL This way if she has her own farm she only has the gold she would earn and it really isn't that much so if she spends it, not a big deal.
No I have not received anything back of use from support, I had an issue with the horse breeding where it said I would get 3 traits but after breeding I only got 2. Support were 'unable' to give me back my old 2 horses or provide compensation for the used horseshoes to train my horses. But were able to refund half my breeding cost of 250 horseshoes which to be frank really took the p***. I am on the verge of quitting due to the lost time and effort that went in and the couldnt care less attitude of the support desk
Well I find it more of a trickery... ofc it was confusing. What did you expect? Making the first one free. looked like a hint. And then my gold was gone... .
I like to read what you have write here Nafaru
Now I'll hope 2 things, which both are equally important:
Something will ASAP be changed with these button, so they don't confuse anybody.
Snork and other players who by the confusing of the buttons get back the gold they have spend by misunderstanding that button.