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Not getting gold when leveling up

Is anyone else not receiving their 50 gold coins when reaching a new level?
Post edited by MelanieAntonio2 on

Comments

  • RunsWivScissors (GB1)RunsWivScissors (GB1) GB1 Posts: 6,633
    edited 25.03.2015
    Its not always easy to tell if you get them, unless you know how much gold you had before you levelled up (not before you clicked the button) because the gold gets credited as soon as you get the XP that levels you up, so by the time you get the pop-up its already been done.

    If you still think yours is missing, reload the game (CTRL+F5) to see if its just a display glitch & if that doesn`t fix it, you will need to contact support. There is a link to support at the bottom of this page. :thumbup:
  • MelanieAntonio2MelanieAntonio2 Posts: 3
    edited 25.03.2015
    Thank you :)
  • LuckyTigerLilyLuckyTigerLily Posts: 1
    edited 25.03.2015
    Hello. when I sell something in the ship or I level up the money that is show is not added to my account. Please could some one help me to sort out?. Thanks in advance
  • edited 25.03.2015
    Hello. when I sell something in the ship or I level up the money that is show is not added to my account. Please could some one help me to sort out?. Thanks in advance

    Hi Lily,

    Anytime gold or cash (or XP) is credited, it is done instantly, so it is quite common for players to think that it has not happened. But reload your game to see if it shows up & if you are sure that you are missing something, contact support - There is a link in my signature.
  • Heartland (AU1)Heartland (AU1) AU1 Posts: 192
    Hi.  A family member of mine is in a coop - Heavens Gate and one of the players (farmer) Leeann didn't receive any gold on level up. I have heard this is a glitch within the game. Will you please sort this out as soon as possible. They have just moved from level4 to level5
  • CathyD (INT1)CathyD (INT1) INT1 Posts: 958
    I'm not certain this is what you mean.  When the co-op levels up, the co-op gets gold and farm dollars added to the account.  The members of the co-op do not receive it although they do get the pop-up saying that the co-op has gone up a level.  It may be easy to confuse the two and think the members should receive the gold as well.

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