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farm deleted

hi,i have been playing big farm every day for the past year ,i got an email from GGSa few mins ago ,telling me my account has been deleted due to inactivity .i play every day and am wondering why this has happened ,please reply asap ,i am very unhappy with this ,and i daresay my co op will be too ,
Post edited by CobbPlayer (AU1) on

Comments

  • aaabbb1 (INT1)aaabbb1 (INT1) INT1 Posts: 1,049
    edited 04.03.2015
    Maybe, buy accident, you oppened another farm on another server and forgot about it, and that is the farm being delated?

    Did you tried to log in?

    Unfortunately, I am not form au server, so I can not chech if I can see your farm. Hopefully someone form au server can do this for you.

    But to be sure, you have to contact support and only they can give you the right answer.
  • jjjjjjjjjjjj (AU1)jjjjjjjjjjjj (AU1) Posts: 20
    edited 04.03.2015
    0_o That would be horrible if it got deleted.....
  • Jiesta (NL1)Jiesta (NL1) Posts: 6,557
    edited 04.03.2015
    cobplayer, scroll to the bottom of this forum-page, click on "contact us" and write them as detailed as possible about what happened. Only they can check things for you.

    and ... as aaabbb1 already suggested here above: maybe somebody else on the au1 server can take a look at your farm.

    Hope things will get solved for you soon! ^^
  • edited 04.03.2015
    CobbPlayer wrote: »
    hi,i have been playing big farm every day for the past year ,i got an email from GGSa few mins ago ,telling me my account has been deleted due to inactivity .i play every day and am wondering why this has happened ,please reply asap ,i am very unhappy with this ,and i daresay my co op will be too ,


    Hi CobbPlayer,

    Your farm on AU1 still exists, so its safe to say that is not the one that the email referred to. As aaabbb1 suggested, you must have had another one set up somewhere that you have not been using & that will be the one that has been deleted.

    Happy farming
    Wabbit
  • Te Aroha (AU1)Te Aroha (AU1) Posts: 129
    edited 04.03.2015
    Checked on the AU server yes the farm is still there a lot on money invested in it also :)

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