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lost my password

mick6 (AU1)mick6 (AU1) Posts: 158
could someone inform me on how i can retreive my password..its savedon this computer so im good atm but if something were to happen to this laptop im not sure if i could get my farm back.. i would be devestated and couldnt start over. was thinking of asking support but ill ask here first..thankyou for any advice
Post edited by mick6 (AU1) on

Comments

  • RunsWivScissors (GB1)RunsWivScissors (GB1) GB1 Posts: 6,633
    edited 27.01.2015
    You just click "I forgot my password" on the login & you get emailed a reset.
    If you use Firefox & you saved it on there, you can view saved passwords in Tools >> Options >> Security.
  • mick6 (AU1)mick6 (AU1) Posts: 158
    edited 27.01.2015
    thankyou very much :)
  • KristinHa (skn1)KristinHa (skn1) Posts: 1
    edited 29.03.2015
    Hi, I have lost my password and tried to click on *forgot my pasword*. But nothing happend. I do not get it to my mail. Any suggestions
  • Mina0o (INT1)Mina0o (INT1) Posts: 1,309
    edited 29.03.2015
    KristinHa wrote: »
    Hi, I have lost my password and tried to click on *forgot my pasword*. But nothing happend. I do not get it to my mail. Any suggestions

    1. Do you have more than one email address? If so, are you sure you're checking the right one?
    2. Check your spam box, it could have ended up there.
    3. If nothing else works, contact support.
  • what if there isn't any box for your username
  • farmerjohn 22 (US1)farmerjohn 22 (US1) US1 Posts: 37,770
    edited 31.08.2017
    what if there isn't any box for your username
    @mini_roach (US1)  Do you mean on the login page? We have the new login now. Where you used to log in in the upper right hand corner of the screen is now only for selecting the server....

                                                        

            The box for your username is in the center login now. Just be sure and click on "Log in" before entering your information.  :)

                                                    
  • muggle1 (GB1)muggle1 (GB1) GB1 Posts: 124
    Hi, I have lost my password and tried to click on *forgot my pasword*. But nothing happend. I do not get it to my mail. Any suggestions

    This is a problem with the forgot password link, it only works with some email providers.  I got an explanation from support about this when I was having the same problem, apparently some email providers don't accept certain types of emails, and support said there was nothing more they can do go get the forgot password email on the 'accepted' list as such.  Ridonkulous.

    Email support, they can re-set your password and send it to you in an email, which is what I had to do in the end.  

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