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Old problem, never answered

I earned the Christmas tree, received it & the flag, then after it was entered in my deco collection, it disappeared from the tower. Still have it on my farm with the flag but can't get it in the tower. Afraid to place it in inventory, it might disappear too! Asked when it happened, no response and the thread has disappeared too!
Post edited by Peacefulinok (US1) on

Comments

  • Yakoska (US1)Yakoska (US1) Posts: 1,631
    edited 24.01.2015
    For a technical error like that, you need to use the Contact Support feature in the game. Its the icon that looks like a head with a headset on. Hope you get it worked out.

    -Y
  • WascallyWabbit (FormerMod)WascallyWabbit (FormerMod) Guest Posts: 6,097
    edited 25.01.2015
    I earned the Christmas tree, received it & the flag, then after it was entered in my deco collection, it disappeared from the tower. Still have it on my farm with the flag but can't get it in the tower. Afraid to place it in inventory, it might disappear too! Asked when it happened, no response and the thread has disappeared too!

    Hi Peacefulinok,

    I would suggest you take a screenshot showing your tree on your farm & then pick it up & place it again. That way if anything strange does happen, you will have a picture that you can send to support.

    I do not see any posts from you since December 14th & you have not had any removed, its possible you thought about asking about this before & didn`t get round to it, but hopefully you will not experience any problems picking up your decoration.


    Good luck
    Wabbit

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