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Lost Farm

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Comments

  • artful (US1)artful (US1) US1 Posts: 6,617
    You may have left an extra space in there somewhere or something similar. Glad you're back, at any rate. :)

  • archerbob (AU1)archerbob (AU1) AU1 Posts: 531
    Did you login on the right server, that is international, US, Australian, et cetera...
  • Pingo4 (US1)Pingo4 (US1) US1 Posts: 150
    Thanks for the replies, artful and archerbob. 

    I know what happened now, and it was entirely my mistake.  I absent-mindedly entered my username from another game (duh) which is of course why Chrome couldn't find my farm.  When I tried again on Firefox, my log-in information is saved there, so of course it took me directly to my level 209 farm. 

    I guess the moral of the story is always be sure you're entering the correct username, haha.  Sorry for the tempest in a teapot. :)
  • artful (US1)artful (US1) US1 Posts: 6,617
    Thanks for the replies, artful and archerbob. 

    I know what happened now, and it was entirely my mistake.  I absent-mindedly entered my username from another game (duh) which is of course why Chrome couldn't find my farm.  When I tried again on Firefox, my log-in information is saved there, so of course it took me directly to my level 209 farm. 

    I guess the moral of the story is always be sure you're entering the correct username, haha.  Sorry for the tempest in a teapot. :)
    Been there. Got the t-shirt. :)
  • i cleared the cookies on my computer and when i sign in i start at a new farm, not my old one. and it will not let me go to my regular farm. i need help

  • Shay1968 (US1)Shay1968 (US1) Posts: 1,324
    edited 09.04.2018
    Be sure that you are signing in on the right server.  Check the top right corner dropdown and make sure it says United States 1 and that you are using the "Login" tab and not the "Register" tab.

    Edited to add image:

  • Please help!  For several days now when I go to login to my farm, my game is GONE.  It has reverted back to level 1.  I've played for years and everything is gone!  
    Level 163
    I am just sick.....please help!!!
  • grrr (NL1)grrr (NL1) NL1 Posts: 664
    At the top of this page is a link which takes you to a help guide for logging in to your original farm!

  • artful (US1)artful (US1) US1 Posts: 6,617
    Please help!  For several days now when I go to login to my farm, my game is GONE.  It has reverted back to level 1.  I've played for years and everything is gone!  
    Level 163
    I am just sick.....please help!!!
    Your Level 163 Farm is still here!  YAY! Double check to make sure you're logging in and not registering, and also that you're logging in on the US Server.
  • farmerjohn 22 (US1)farmerjohn 22 (US1) US1 Posts: 37,770
    Please help!  For several days now when I go to login to my farm, my game is GONE.  It has reverted back to level 1.  I've played for years and everything is gone!  
    Level 163
    I am just sick.....please help!!!
    @f@"flamingo1996 (US1)"  Just to add to what artful said, here's link for you....

      https://community.goodgamestudios.com/bigfarm/en/discussion/173873/need-help-logging-into-your-farm#latest
  • I'm hoping you don't delete my farm game because I had to fix my lap top and it took more than 7 days
  • RobAnybody (US1)RobAnybody (US1) US1 Posts: 176
    I just looked and I think you're fine. Farms are still there and you're still in your co-op
  • If you have bought even the small gold pack, you farm won't be deleted after 6 months. A week or month you should stay just fine as well; as they do not usually remove inactives that soon.
  • Data King (US1)Data King (US1) US1 Posts: 7,994
    @sassy2014 (US1)  Sent your co op leader a message to let them know that you are having computer troubles ;)
  • Val C (GB1)Val C (GB1) GB1 Posts: 277
    Once again I am asking for help to find a player who is having problems finding her original farm.  I have checked British server and USA.  She is on USA but it is the wrong farm, that is the new one she created believing she was logging into original [hope that makes sense]  Please can I ask players to check their servers for tanukie  She has been moving house and may have been away from the game for a while,  so you may have to use player search from another player's farm.  Thank you in advance.
  • RowdyRac (FormerMod)RowdyRac (FormerMod) Guest Posts: 1,250
    Hi Val,

    The player name is "tanukie"  ?
    I cannot find a tanukie on either AU1 or INT1
     but there is a level 11 farm under the name "tanuki" on INT.
  • Val C (GB1)Val C (GB1) GB1 Posts: 277
    RowdyRac said:
    Hi Val,

    The player name is "tanukie"  ?
    I cannot find a tanukie on either AU1 or INT1
     but there is a level 11 farm under the name "tanuki" on INT.

    Thank you very much for looking Rowdy....She definitely spelled it with an 'e', but I will pass this information on to her.
  • Seabird (US1)Seabird (US1) US1 Posts: 2
    HELP!!!!  my game has been wiped out!  The last chat I read was Janiak saying be back Monday. I have sent note to support but not sure what to do now.  When I log in the game puts me were I was when I first started.  I'm not even in a coop.
  • farmerjohn 22 (US1)farmerjohn 22 (US1) US1 Posts: 37,770
    edited 01.09.2018
    HELP!!!!  my game has been wiped out!  The last chat I read was Janiak saying be back Monday. I have sent note to support but not sure what to do now.  When I log in the game puts me were I was when I first started.  I'm not even in a coop.
    @Seabird (US1) Your farm is safe.  :) I can see your Level 50 farm on the US1 server. Sounds like you may be logging on to the wrong server. Here's a link that should help you find your way back to your farm.....
            https://community.goodgamestudios.com/bigfarm/en/discussion/173873/need-help-logging-into-your-farm#latest

    (EDIT:   I sent a message to your coop leader to let them know of your problem. Good luck !)   :) 
  • DebRN (US1)DebRN (US1) US1 Posts: 697
    I have a member that has lost her farm 4 times now.  Nothing GGBF can do.  I think she has a trojan horse.  it changes her password and then she can't get in. We can all see the farm, but she has no access to it.  We have even tried logging in for her, but the password is not accepted.  This time it happened when she was logged in, but away from the computer.  She has decided not to play anymore.  Her original farm was level 147.  Fortunately, she had made me leader before all this, so I got a feel for it.  I turned it back to her during a vacation, and she lost her farm during that time, and thus we effectively had no one that could do that role for the 32 days it takes to turn the farm over to the next highest, active member, which was me again.  We are FB friends, but the game chat won't be the same without her!
  • I have a member that has lost her farm 4 times now.  Nothing GGBF can do.  I think she has a trojan horse.  it changes her password and then she can't get in. We can all see the farm, but she has no access to it.  We have even tried logging in for her, but the password is not accepted.  This time it happened when she was logged in, but away from the computer.  She has decided not to play anymore.  Her original farm was level 147.  Fortunately, she had made me leader before all this, so I got a feel for it.  I turned it back to her during a vacation, and she lost her farm during that time, and thus we effectively had no one that could do that role for the 32 days it takes to turn the farm over to the next highest, active member, which was me again.  We are FB friends, but the game chat won't be the same without her!
    @DebRN (US1) How strange - If she is the only one playing BF on her computer, tell her to login to her farm & then click refresh, after that when she wants to stop playing, to just close the tab & NOT logout of the game. That way she will not need to keep logging in, it will go straight into her farm.
  • @Val C (GB1) It sounds like she needs to contact support, she can give them the email addresses she used, approx level reached & dates she was here & gone & any other possible player-names or spellings & they will be able to tell her where her farm is.
  • DebRN (US1)DebRN (US1) US1 Posts: 697
    She did all that the first couple of times.  She's the only one that uses the computer... lives alone.  GG says they can't do anything on their end. I think she has poor (or lack of) anti-virus.  she probably has a trojan horse that is messing w/ her passwords.  She can't get back on due to it not recognizing her password.  She was actually logged in this last time.. probably fell asleep w/o shutting down and couldn't get back in!  Weird for sure!
  • She did all that the first couple of times.  She's the only one that uses the computer... lives alone.  GG says they can't do anything on their end. I think she has poor (or lack of) anti-virus.  she probably has a trojan horse that is messing w/ her passwords.  She can't get back on due to it not recognizing her password.  She was actually logged in this last time.. probably fell asleep w/o shutting down and couldn't get back in!  Weird for sure!
    Yes that is weird, if she did not logout it should not ask her to login, but she does need to refresh at least once to make that stick.  If I login & do not refresh the game & I get disconnected by the game later, I need to login again, but if I login & refresh immediately, after that it does not matter if I get booted our or close the game myself, as long as I stay away from the logout button I never have to login.

    If you send me her name in a PM I can ask one of the techs about it, if you want me to.
  • lindajs (GB1)lindajs (GB1) GB1 Posts: 2
    Hi everyone, I need help please!  I have lost my farm, I tried to log in after windows did an update and now I have no farm and it has created a new one instead.  Can anyone help me please?  Thank you in advance.
  • Data King (US1)Data King (US1) US1 Posts: 7,994
    Double check to be sure you are using the log in window & not the register window.

    https://community.goodgamestudios.com/bigfarm/en/discussion/173873/need-help-logging-into-your-farm#latest
  • lindajs (GB1)lindajs (GB1) GB1 Posts: 2
    Thank you!  It has worked for now!
  • Data King (US1)Data King (US1) US1 Posts: 7,994
    Thank you!  It has worked for now!
    Glad you're back with your farm :)
  • DebRN (US1)DebRN (US1) US1 Posts: 697
    Occasionally it will switch to another country too.. so always check that you are logging into the right server!  Scary to think you could lose all that hard work!
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