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Lost Farm

16

Comments

  • Hi, 

    I started playing big farm back in 2012 while it was still beta version on miniclip I had spent quite a bit of money buying coins but then stopped playing for a few years, just wanted to know what is the time limit on farms? I thought as I had spent real money on the game my old account would still work but nothing?
  • @parveena (GB1)  If you started on Mini Clip at least one and a half years ago both GGS games were removed.
  • One of the members of my co-op, Dave010, went on vacation for a month and returned to find his computer crashed and he could not log into his farm. He made certain to check the server, has logged out, and cleared his cache. He said he contacted support who told him they would send him a code but never received it in the email. He has not changed emails. He had to create a new farm under Daveb010. I am trying to help him as his co-op leader so he does not lose all he worked for. Anyone have any suggestions?
  • artful (US1)artful (US1) US1 Posts: 6,617
    edited 30.12.2017
    I just checked and there is a farm for Dave010 ...  is it just his password he has forgotton?  There's also a farm for Daveb010.  He may have to contact support again to get back into his first farm.  One of the mods was able to help someone in a similar situation, so maybe they can help him.
  • @artful (US1) Thank you! I will find out if he forgot his password and let him know to re-contact support.
  • One of the members of my co-op, Dave010, went on vacation for a month and returned to find his computer crashed and he could not log into his farm. He made certain to check the server, has logged out, and cleared his cache. He said he contacted support who told him they would send him a code but never received it in the email. He has not changed emails. He had to create a new farm under Daveb010. I am trying to help him as his co-op leader so he does not lose all he worked for. Anyone have any suggestions?
    @Bonjovichickie (US1) The login box most likely defaulted to the "Register" tab & that is why he ended up creating a new account. Get him to check he is on the lgin tab & when he fills in his details, if he gets a message, like Invalid ID, change the server name from United States 1 to International 1 & back again and then try again to login.


  • Val C (GB1)Val C (GB1) GB1 Posts: 277
    Maybe it's about time GGS rethought this log in system.  Instead of having tabs why not just two links using a large font
     'Click here to Log In' and 'Don't have an account? Click here to Register'
  • Maybe it's about time GGS rethought this log in system.  Instead of having tabs why not just two links using a large font
     'Click here to Log In' and 'Don't have an account? Click here to Register'
    @Val C (GB1) This is the new one & we couldn`t agree more, they do seem to always opt for the most complicated way of doing things lol Even the text is terrible, instead of saying that a name already exists, it says something like, someone is already using that name, so people immediately think that "someone" has got into their account & is logged into it.  We have asked for them to take another look at the login, especially the text messages it gives, so that players can see where they might be going wrong.
  • Bonjovichickie (US1)Bonjovichickie (US1) US1 Posts: 114
    edited 31.12.2017
    @WascallyWabbit
    Thank you for your help in this matter with my teammate. He did what you suggested. He said he is getting an error message on Dave010 about a wrong password (though he puts in the correct one). When he clicks forgot password it does not email it to him. When he sent it to support they said they would email a code, but he never received that either. He states he only has one email address and it is the same he signed up with. 



    [See PM | Wabbit]
    Post edited by WascallyWabbit (FormerMod) on
  • when this happened to me I got back onto my original farm by using a different browser.
  • @White _Doves (US1)  thank you that would explain alot :(
  • @WascallyWabbit Thank you so much again for your assistance. Happy New Year!
  • Thank you all for your assistance. It is truly appreciated!!
  • White _Doves (US1)White _Doves (US1) Posts: 1,200
    edited 01.01.2018
    You're welcome, sorry you lost your farm though. Have a happy New Year and best to you in your new farm.  :)
  • I have logged in, and it is showing my farm name at the top right hand corner, but I cannot get into my existing farm.  It keeps logging me into a brand new farm.  I had my last farm for over a year, so I hate to start over.  I don't know how to switch servers?

    Marci

  • Southern (US1)Southern (US1) US1 Posts: 3,268

    I have logged in, and it is showing my farm name at the top right hand corner, but I cannot get into my existing farm.  It keeps logging me into a brand new farm.  I had my last farm for over a year, so I hate to start over.  I don't know how to switch servers?

    Marci


  • I have logged in that way, but it still takes me to a new farm.  I was able to play within the last 30 days, so I don't think that my farm has been deleted.
  • Southern (US1)Southern (US1) US1 Posts: 3,268
    Well your farm is still there:



    You sure it says "United States: 1" in the server box at the top, and you're putting in your login information in the LOGIN (not the "Registration" tab)?
  • That is my issue, the server box.  It isn't saying "United States".  I'm not sure how to fix it.
  • Southern (US1)Southern (US1) US1 Posts: 3,268
    That is my issue, the server box.  It isn't saying "United States".  I'm not sure how to fix it.
    First, click on the Flag pull down menu, and select the US Flag:



    It should then allow you to select "United States: 1" in the other box.


  • Been off the game for about 4 months due to no internet.  Want to continue playing.  Has my farm been deleted or can i still access it.
  • artful (US1)artful (US1) US1 Posts: 6,617
    Been off the game for about 4 months due to no internet.  Want to continue playing.  Has my farm been deleted or can i still access it.
    I hate to ask the obvious, but have you tried accessing it yet?
  • jess_d (US1)jess_d (US1) US1 Posts: 3,515
    @FarmerRegina (US1) Your farm is still there. Just log into your account & continue playing :)
  • I was in level 53 but when I logged in this morning, I'm back to level1 again.
    What the hell is going on. I've been played this for about a year and now I have to start again from level 1!!!
    Aaaaargggh........
    Someone please help me :disappointed::cry:
  • I was in level 53 but when I logged in this morning, I'm back to level1 again.
    What the hell is going on. I've been played this for about a year and now I have to start again from level 1!!!
    Aaaaargggh........
    Someone please help me :disappointed::cry:
    did you log in to the correct server.
  • I was in level 53 but when I logged in this morning, I'm back to level1 again.
    What the hell is going on. I've been played this for about a year and now I have to start again from level 1!!!
    Aaaaargggh........
    Someone please help me :disappointed::cry:
    @Kim26 (INT1) Your farm (level 57) is still safe & well on the International 1 server. As Letty suggested, make sure that you have that server selected next to the flag on your login screen & also check that your login box has the login tab selected & not the register tab.


  • I've been logged in at the right server but still same, I go back to level 2 :disappointed:

  • Pingo4 (US1)Pingo4 (US1) US1 Posts: 150
    When I went to log in a few minutes ago. I was presented with a level 1 farm, with nothing on it.  I have been playing for several years and my farm is over level 200, with a substantial amount of gold, gold mining licences, etc.  I know I am on the right server - the US1 server - and my username is correct.  The farm was there this morning when I logged in about 10 hours ago.  It appears my account was deleted or something and I want it back.  That farm represents a significant investment of both time and money.

    Message also sent to Support.
  • artful (US1)artful (US1) US1 Posts: 6,617
    Your farm is there when I enter Pingo4 on the US server. Is your farm under a different name?
  • Pingo4 (US1)Pingo4 (US1) US1 Posts: 150
    Update:  I tried logging in with a different browser and my level 209 farm is back.  How is it possible for me to have a level 209 farm on one browser and on a different browser with the same log-in details, I have a level 1 farm?  
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