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i need help from moderators please

hi guys/girls

iv just received an nasty message from someone I don't know there name is

what should do about it thanks

Dale
Post edited by fountaindale on

Comments

  • Niryn (INT1)Niryn (INT1) INT1 Posts: 255
    edited 11.09.2014
    First of all remove the name from the post please, it's against forum rules to name people and can get you banned on the forums.
    Second, put the person on a block-list and if what they said is particularly mean, take a screenshot and send it with a ticket to support (support button is found under the logout button in-game).

    [If you want a reason why you can't name others on the forums no matter what they do, it's because we can't know if you're telling the truth - that's the support's job. Imagine if you had done nothing and someone named you, and then all your friends believed it and removed you from their co-op and so on. I would like to emphasize I DO NOT think you're lying, I just want to provide a reason for the "no naming and shaming" rule to make it more easy to understand why I asked you to remove the name.]
  • fountaindalefountaindale Posts: 17
    edited 11.09.2014
    sorry niryn I didn't know but ive got proof of this person they are in my mailbox and I don't think they should be allow to abuse people just my opinion
  • Jiesta (NL1)Jiesta (NL1) Posts: 6,557
    edited 11.09.2014
    Well Fountaindale - that's nasty, and Niryn just gave you the exact right steps to take from here: write a ticket to Support, preferably with a screenshot from the abusive mail. And put this person immediately on your "Ignore"list!

    Support will certainly sort things out for/with you! Good luck!
  • fountaindalefountaindale Posts: 17
    edited 11.09.2014
    thanks jiesta I have sent a ticket

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