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Unable to Harvest

139

Comments

  • montuosmontuos Posts: 1,275
    edited 09.04.2014
    Your storage is probably full; sell a few (farm management, products tab on the right, the one with the white dish) and try again. Some people have had to sell other bakery goods too, not just the ones they can't collect, before it works.
  • Mj Garcia2Mj Garcia2 Posts: 1
    edited 10.04.2014
    I'm having trouble with the bakery in my Gourmet Farm..

    My barns are 2050 capacity, everytime I collect from my bakery its not storing the good in the storage and it stops there the balloon that indicates that its ready stays there and I can't do anything about it, it stops there.

    Anyone having the same problem?

    Know how to fix this, please info' me.

    Big Little Farm, Mj Garcia
  • GeorgenollieUseGeorgenollieUse Posts: 1,801
    edited 10.04.2014
    It is a known bug - you have to sell off some of your bakery items - sometimes it is only the one that the bakery is stuck on - other times it requires selling some of all the items you have baked.
  • JohnyPlayer2JohnyPlayer2 Posts: 6
    edited 10.04.2014
    It is a known bug - you have to sell off some of your bakery items - sometimes it is only the one that the bakery is stuck on - other times it requires selling some of all the items you have baked.

    Dear Georgenollie and MJ Garcia,
    i have the same problem with bakery.
    many of my team mates too faced this problem.


    i still have about 250 capacity left. the bakery is producing 263 goods, but is still unable to sell or store the goods. i wrote to GGS but they have not replied yet after more than 24 hrs.
  • JohnyPlayer2JohnyPlayer2 Posts: 6
    edited 10.04.2014
    montuos wrote: »
    Your storage is probably full; sell a few (farm management, products tab on the right, the one with the white dish) and try again. Some people have had to sell other bakery goods too, not just the ones they can't collect, before it works.


    i have the same problem too. i have space in barn to save the goods produced. yet the bakery does not clear.

    i have restarted the pc logged in again tried other Computer etc. problem persists.

    i hear that support is backlogged and may take 4 weeks to solve the problem. till then i have to sit still. who will compensate for loss of activity and exp points etc.
  • wilma79 (NL1)wilma79 (NL1) Posts: 312
    edited 10.04.2014
    Have you sold everything from your Bakery?
    There will be an update on monday and probably this will be fixed then
  • Emma Kuo2Emma Kuo2 Posts: 1
    edited 10.04.2014
    I sold all bakery items and fix this ploblem.
  • Pmbdell1UserPmbdell1User Posts: 6
    edited 10.04.2014
    My bakery won't clear and my last milk wasn't counted on the event...Help please !
  • Latten (DE1)Latten (DE1) Posts: 6,246
    edited 10.04.2014
    Try selling bakery goods from your farm management page, that should help for now :) The bug will be fixed with the next update.
  • macdonald (NL1)macdonald (NL1) NL1 Posts: 2
    edited 10.04.2014
    Bakery also stuck, not clearing produced goods.
  • macdonald (NL1)macdonald (NL1) NL1 Posts: 2
    edited 10.04.2014
    Thanks for tips, bakery up and running again.
  • GeorgenollieUseGeorgenollieUse Posts: 1,801
    edited 10.04.2014
    i have the same problem too. i have space in barn to save the goods produced. yet the bakery does not clear.

    i have restarted the pc logged in again tried other Computer etc. problem persists.

    i hear that support is backlogged and may take 4 weeks to solve the problem. till then i have to sit still. who will compensate for loss of activity and exp points etc.

    Still try selling items from the bakery even though you still have space - it is a known bug and that is enough to get it started again usually.
  • GeorgenollieUseGeorgenollieUse Posts: 1,801
    edited 10.04.2014
    which event did you milk not count? it has been counting in all of my events so far including the UFO start milk level.
  • Sunshine99Sunshine99 Posts: 1
    edited 10.04.2014
    montuos wrote: »
    Your storage is probably full; sell a few (farm management, products tab on the right, the one with the white dish) and try again. Some people have had to sell other bakery goods too, not just the ones they can't collect, before it works.


    Thanks for the help, this solved my problem!!!
  • Pmbdell1UserPmbdell1User Posts: 6
    edited 11.04.2014
    Hi, It's the UFO event and it's just done it again, I should have already done 10 milks but it's saying 8. So what can I do ?

    Hi Latten, What about the milk, it's just done it again, I had both cows with milk this morning, and milkrd them both but the score only said 8, it should have been 10 by now. Help please.

    and thanks for you reply to the bakery question, that worked.:)


    Post edited by Kat Nip: Merged posts, please use the edit button
  • GeorgenollieUseGeorgenollieUse Posts: 1,801
    edited 11.04.2014
    have you cleared your caches yet? that may make the missing milk show up.
  • Pmbdell1UserPmbdell1User Posts: 6
    edited 11.04.2014
    have you cleared your caches yet? that may make the missing milk show up.
    Yes I have done that, but no difference, thanks for your help though


    a while later, seems to have righted itself. Thanks for all help :-)
  • booktazbooktaz Posts: 3
    edited 11.04.2014
    I am back after a few weeks and the gourmet farm has been redone. I am having trouble harvesting the bakery. I have no idea where to put in a ticket for this so any ideas is greatly appreciated.:(
  • GeorgenollieUseGeorgenollieUse Posts: 1,801
    edited 11.04.2014
    It is a known bug so you have to go to farm management (the white pan) and sell some of your inventory that you have baked. Sometimes it is only the item you are stuck on - other times it requires you selling off all items you have baked.
  • smudger81805smudger81805 Posts: 14
    edited 11.04.2014
    booktaz wrote: »
    I am back after a few weeks and the gourmet farm has been redone. I am having trouble harvesting the bakery. I have no idea where to put in a ticket for this so any ideas is greatly appreciated.:(
    It is a known bug so you have to go to farm management (the white pan) and sell some of your inventory that you have baked. Sometimes it is only the item you are stuck on - other times it requires you selling off all items you have baked.

    Aup Booktaz
    Yes George above is correct with their post,
    I had same problem.
    Now works fine.:)
  • stormy-74stormy-74 Posts: 1
    edited 11.04.2014
    I cannot collect my product from Gourmet Farm in my Bakery, it has been about 3 days now and i cannot get any work down in my Bakery because of the problem am having.
  • GeorgenollieUseGeorgenollieUse Posts: 1,801
    edited 11.04.2014
    It is a known bug - you need to sell some of your inventory off - found in the farm management screen under the tab with the white pan. Sometimes it requires selling the item that is stuck - other times it requires selling all bakery items.
  • edited 12.04.2014
    well my entire apple pie inventory has been sold,and can't clear the 300 produced from bakery,so that farm will sit idle until problem is fixed. i can't start my lvl 7 upgrade while steve is here.who knows how long i'll have to wait to upgrade now,we all know how much time goes by between visits.this really stinks.you need a better bug detector.not happy
  • GeorgenollieUseGeorgenollieUse Posts: 1,801
    edited 12.04.2014
    Do you have any other products you made from bakery sitting in your to sell inventory? Some people have had to sell all items to reset it not just the product it is stuck on.
  • JasonPlayer332JasonPlayer332 Posts: 1
    edited 12.04.2014
    My bakery has been frozen and I have tried everything from not touching it for a couple hours, refreshing my screen and logging out and back in. None of it has helped. I was not able to produce for at least 6 hours and have lost all that income that I need to expand my farms.
  • ZoeMayaZoeMaya Posts: 9
    edited 12.04.2014
    Yes. My Bakery won't let me collect Fruit Cake!
  • GeorgenollieUseGeorgenollieUse Posts: 1,801
    edited 12.04.2014
    This is a known bug - you need to sell off inventory - farm management screen tab with white pan - sometimes you only need to sell the item you are stuck on - other times it requires selling all goods that you have baked in the bakery.
  • tropis (INT1)tropis (INT1) Posts: 2
    edited 13.04.2014
    what wrong with the bakery?? can't harvest fruit cake... the other production in the gourmet farm running smoothly.. just have problem with harvesting the bakery..
  • GeorgenollieUseGeorgenollieUse Posts: 1,801
    edited 13.04.2014
    Repeating the post right above yours that shows the answer.
    This is a known bug - you need to sell off inventory - farm management screen tab with white pan - sometimes you only need to sell the item you are stuck on - other times it requires selling all goods that you have baked in the bakery.
  • tropis (INT1)tropis (INT1) Posts: 2
    edited 13.04.2014
    okay thanks... problem solve... :)

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