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Co-op member just accidentally upgraded mine to level 3....

She accidentally upgraded the mine, at $19,500 gold... She has sent in a report. But what chance does she have of getting a quick answer back or the upgrade cancelled or something? She is super upset!!! Like turned the game off immediately to ensure she didn't accidentally do anything else...not sure when she'll come back now either. That was a LOT of gold!!! She is still fairly new to the game, only on a little over a month. Is there any help? Mods? Ideas would be awesome!!!! Anything I could tell her to help make it better so she stays on the game!!

Thanks!!!!
Post edited by FarmerJojoBell (US1) on

Comments

  • Omega MayhemOmega Mayhem Posts: 2
    edited 05.05.2014
    I would guess that there is zero chance she will get refunded the gold. On the bright side, she now has a level 3 mine.
  • connerk2connerk2 Posts: 177
    edited 05.05.2014
    You could tell her that we've all done it or something very akin to it.
    We've complained many times.
    We've asked for a gold lock or something to prevent this mistake.
    GGS has not been responsive to this request.
    It is quite a point of contention between the company and many players.
  • edited 05.05.2014
    I would guess that there is zero chance she will get refunded the gold. On the bright side, she now has a level 3 mine.

    That's my thought... I don't think having a level 3 mine will help her though. She might not get back on. At least never buy gold again... Hope she comes back.

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