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how do I find/change my account info?

ArtmakerArtmaker Posts: 415
I can't seem to find where my info is? What if I want to change a password or update to a new email addy?

Actually.... I have three farms and used a different email for each one. When the email was sent out to everyone with gifts, I can't seem to remember what email I used for this farm. Found the other two. It is possible I used an old addy I never check anymore and might not even be able to now. Need to update this.
Post edited by Artmaker on

Comments

  • Larino (INT1)Larino (INT1) Posts: 4,572
    edited 25.04.2014
    Password is in the 4 button menu under the gears and then the wrenches. To change an e-mail you will have to send a message to support.
  • ArtmakerArtmaker Posts: 415
    edited 26.04.2014
    Thanks. I hope they don't need to know the email I signed up with. Probably one of two I can't get into anymore.

    Well I'll give it a try. We'll see.


    probably be WEEKS till I get a reply. Judging from past history.
  • GuestShirley9GuestShirley9 Posts: 2
    edited 26.04.2014
    i sighned into my farm today it had gone back to the begining i was on level 16 cant get it back can u help pls
  • agueda3agueda3 Posts: 583
    edited 26.04.2014
    i sighned into my farm today it had gone back to the begining i was on level 16 cant get it back can u help pls

    I see your farm is there and level 16 ,your dog name is rex and you have your own co-op, are you trying to login in the right server ?
  • rhon (GB1)rhon (GB1) Guest, GB1 Posts: 1,542
    edited 26.04.2014
    Yes check you are logging in to the right server - us 1

    12383690604_2bf65b6a6d.jpg

    Use the drop down flag menu at the bottom to choose the correct server
  • ArtmakerArtmaker Posts: 415
    edited 29.04.2014
    Larino wrote: »
    Password is in the 4 button menu under the gears and then the wrenches. To change an e-mail you will have to send a message to support.

    um no.

    Well thanks to another member who took the time to send me a pm, it's right in the forums.
    Under forum actions, edit profile. Both password AND email can be changed right there.


    So in about a month, when support finally gets around to answering me, it will be interesting to see if they can help. Or want to. Or know how. So far they never helped me with anything.
    But we'll see. Meanwhile I got it done.
  • Pepper Moon (IN1)Pepper Moon (IN1) Posts: 6,684
    edited 29.04.2014
    Artmaker wrote: »
    um no.

    Well thanks to another member who took the time to send me a pm, it's right in the forums.
    Under forum actions, edit profile. Both password AND email can be changed right there.



    If you change your email address or password from forums, it won't change or affect your game data. Only support team can change registered mail for you.
  • montuosmontuos Posts: 1,275
    edited 29.04.2014
    This forum page changes your password and email for your forum account only.

    You cannot change your registered email for the game yourself.

    You can only change your password for the game either in the game settings as Larino already said, or via the "Forgot password?" link on the login dropdown (which won't work if you're not receiving emails for that account).
  • Larino (INT1)Larino (INT1) Posts: 4,572
    edited 29.04.2014
    Artmaker wrote: »
    um no.

    Well thanks to another member who took the time to send me a pm, it's right in the forums.
    Under forum actions, edit profile. Both password AND email can be changed right there.


    So in about a month, when support finally gets around to answering me, it will be interesting to see if they can help. Or want to. Or know how. So far they never helped me with anything.
    But we'll see. Meanwhile I got it done.

    Um yes. Have you actually checked that menu yet? Good chance you cannot access your game with your newly set forum password ;) Read the other replies for more info ^^
  • ArtmakerArtmaker Posts: 415
    edited 29.04.2014
    Game is working fine. Log in just fine.
    Still no reply from support.
  • kiaha371kiaha371 Posts: 2
    edited 02.05.2014
    plz can some one tell me how to see/found our big farm email??
  • ArtmakerArtmaker Posts: 415
    edited 06.05.2014
    started on April 25th. It's now MAY 5th and still no reply from support.

    It's SO good to know if you need "support" they will be there.

    NOT.

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