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Update Dec 3 - Winter is coming | Discussion

13

Comments

  • Bosbes68 (NL1)Bosbes68 (NL1) Posts: 55
    edited 03.12.2013
    I am afraid we will have to start over again... though I love the tree and flag I'm hoping they will not reset again like...next week or so....
    Nafaru wrote: »
    Oh my...

    We're already investigating what might have happened here.
    Please be patient, we hope to be able to recover the missing decorations, but I can't promise you anything for now.

    I'll keep you updated.

    thanks Nafaru!


    Post edited by Kat Nip: Merged posts, please use the edit button
  • doolittledoolittle Posts: 11
    edited 03.12.2013
    Here is ggs solution either way. The Grinch was found hiding out in his cave with everyone's decorations and they were returned to their rightful owners. Or it is believed the Grinch came in and took everyone's decorations and can not be found, so the town has went ahead and bought 50 items for everyone to keep them in the Christmas spirit.

    Check that new update is going to say ggs forgot to test drive the new car before putting it into production and selling millions of them. Now company has to recall them all and may not survive the repercussions of this hasty move.
  • mariachi (RO1)mariachi (RO1) Posts: 7,850
    edited 03.12.2013
    be aware, decorations are lost at every log out!
    I don't know if they are logged somewhere on the server, but if not, we will work in vain until this bug is fixed :(
  • djgreeneyes (US1)djgreeneyes (US1) Posts: 1,766
    edited 03.12.2013
    i crashed and all the decorations are gone - boo hoo!
  • sugarbear17963sugarbear17963 Posts: 10
    edited 03.12.2013
    yep everyone logging in again is losing them too
  • kjin (NL1)kjin (NL1) NL1 Posts: 4
    edited 03.12.2013
    All the decorations are gone after logging in :(
  • sugarbear17963sugarbear17963 Posts: 10
    edited 03.12.2013
    now its 33 decorations gone lost 32 got 1 and now its gone
  • tampoon (INT1)tampoon (INT1) Posts: 197
    edited 03.12.2013
    same here. Decorations gone for a second time.
  • kalon (US1)kalon (US1) Posts: 19
    edited 03.12.2013
    the sad thing is, that some players have already used gold to buy tree decorations, and so they have lost actual money over this fiasco.

    GGS - do the words "beta test" mean anything to you folks?
  • BibiGraneliBibiGraneli Posts: 13
    edited 03.12.2013
    +1 kalon2.
  • ice cold3ice cold3 Posts: 42
    edited 03.12.2013
    doolittle wrote: »
    Here is ggs solution either way. The Grinch was found hiding out in his cave with everyone's decorations and they were returned to their rightful owners. Or it is believed the Grinch came in and took everyone's decorations and can not be found, so the town has went ahead and bought 50 items for everyone to keep them in the Christmas spirit.[...]

    Hah, it does seem like The Grinch is on the loose :D Either way, you cheered me up and I hope everyone will find a little amusement in this. The error has been solved now and it could have been a lot worse. :)
  • sugarbear17963sugarbear17963 Posts: 10
    edited 03.12.2013
    i buy a lot of gold glad i use most for my coop and decor or to speed up a building with the architect but if it was close to the end of the event would spend gold there too
  • G.kebbellUserG.kebbellUser Posts: 2
    edited 03.12.2013
    I have not only lost all deco but the rose seeds I harvested are gone.
  • Abbie Suttton2Abbie Suttton2 Posts: 10
    edited 03.12.2013
    I had 20 deco's found and now I have 1....what is with that?

    will we get them back???
  • CM NafaruCM Nafaru Posts: 1,325
    edited 03.12.2013
    Okay, the hotfix should have eliminated the bug that caused the already collected decorations to disappear after each login.

    We were not, however, able to recover the missing decorations with this hotfix. :(

    This is all the information I have for now, but I will still keep you updated. ;)
  • GamerBolesdalee (US1)GamerBolesdalee (US1) US1 Posts: 13
    edited 03.12.2013
    Just started the tree and this game updated after i got several parts for the tree and Ill be If it didnt START ME back over again @ 1. grrrr.
  • pop1pop1 Posts: 341
    edited 03.12.2013
    I lost all the decorations that i already had found before the first hotfix, as all the members of my co-op. Will there be a new (second) hotfix for this problem?
  • Abbie Suttton2Abbie Suttton2 Posts: 10
    edited 03.12.2013
    Nafaru wrote: »
    Okay, the hotfix should have eliminated the bug that caused the already collected decorations to disappear after each login.

    We were not, however, able to recover the missing decorations with this hotfix. :(

    This is all the information I have for now, but I will still keep you updated. ;)


    This just does not seem fair >(

    funny you fixed the problem so that the Christmas deco's would not be lost but now it is harder to find them.....you should fix the drop rate so the deco's are easier to find to compensate for the deco's we lost
  • kukuriku3kukuriku3 Posts: 1
    edited 03.12.2013
    kikana4 wrote: »
    Why are you take all my decorations and put me on the start again? what is with this task?


    hi Marina, check the server, your coop is on internacional server
    I can not find on the list of players, but in coop you exist :)
    If you can not log in with a user, try to e-mail.
  • SystemSystem Posts: 106,969
    edited 03.12.2013
    Hey Big Farmers,

    I understand that it's frustrating, but please understand that we are currently doing what we can to get this sorted out to everyones satisfaction. I get that you are upset about losing decorations, but we are still looking into solutions for this.

    As Nafaru said earlier -
    Nafaru wrote: »
    This is all the information I have for now, but I will still keep you updated. ;)

    As soon as we have more information we will be more than happy to share it with you.

    Regards,
    Ethan
  • nig4x4nig4x4 Posts: 58
    edited 03.12.2013
    I've not noticed any decoration loss due to reset, that's not to say it didn't happen. However, I've a task running (stockpile for emergency, collect 3200 corn) which was mysteriously credited with 20 corn on reset and then another 20 on the second reset, and I've not planted any at all, nor would any combination of my fields deliver this amount?????? What's all that about then! LOL

    Maybe part of the same glitch, I'm not complaining but maybe the techs will find this information useful, in the meantime I think I'll just keep re-logging in till the task completes itself! lol
  • handsup2handsup2 Posts: 1
    edited 03.12.2013
    Ik ben vandaag alle decoraties van de kerstboom verloren toen ik het spel heb af gesloten.
    weet iemand hoe dit kan?
  • SystemSystem Posts: 106,969
    edited 03.12.2013
    nig4x4 wrote: »
    I've not noticed any decoration loss due to reset, that's not to say it didn't happen. However, I've a task running (stockpile for emergency, collect 3200 corn) which was mysteriously credited with 20 corn on reset and then another 20 on the second reset, and I've not planted any at all, nor would any combination of my fields deliver this amount?????? What's all that about then! LOL

    Maybe part of the same glitch, I'm not complaining but maybe the techs will find this information useful, in the meantime I think I'll just keep re-logging in till the task completes itself! lol

    Hi nig4x4,

    Thats a strange one. It could be connected, i'm honestly not sure at the moment. I'll pass it on just on the off chance.

    Regards,
    Ethan
  • BarryJanet (US1)BarryJanet (US1) Posts: 40
    edited 03.12.2013
    The decorations are there, Uncle George just lost them is all! :)
    So they said at the beginning of this event! I just didn't know it was going to be an on-going occurrence!
    This is in response to djgreeneyes below.

    That is true. I reset 4x, but, we have 28 days. We will be fine. :)
  • djgreeneyes (US1)djgreeneyes (US1) Posts: 1,766
    edited 03.12.2013
    So they said at the beginning of this event! I just didn't know it was going to be an on-going occurrence!
  • heidi138 (INT1)heidi138 (INT1) INT1 Posts: 48
    edited 03.12.2013
    Help me.
    I found some decorates and I log out. When I log in, I see no decorate.
    I try several but the same. Found decorate, log out, I lose all decorate which I had. There are a lot of person have this problem like me.
    How can I complete this event?
  • Mummie (NL1)Mummie (NL1) NL1 Posts: 149
    edited 03.12.2013
    keep working heidi
    and then some day? your done and get your flag and tree.
    i realy believe that
  • edited 03.12.2013
    Are people actually reading this topic, or just write their message immediately.
    For over 3 pages people are writing "I lost my decoration, what happend?"

    The team already reacted so more of those messages are not helping :-)
    You still have 28 days...so keep on going and all will be just fine.. I promise ^^
  • Gwendolen (US1)Gwendolen (US1) Posts: 1,268
    edited 03.12.2013
    handsup2 wrote: »
    Ik ben vandaag alle decoraties van de kerstboom verloren toen ik het spel heb af gesloten.
    weet iemand hoe dit kan?

    Er is een bug, handsup! Het team werkt eraan zo hard als ze kunnen!

    English: handsup also lost his/her christmas decorations, I explained it's a bug.
  • Ormagodon (US1)Ormagodon (US1) Posts: 4
    edited 03.12.2013
    Great to see a winter update!
    Happy farming~
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