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Ouch, we just got told!
Community Manager
Join Date: 24.07.2012Location: Goodgame Studios HQPosts: 1,598
Hi all,
Whilst we do encourage players to discuss their issues with other players and with us, we will not allow any further threads that may be seen as giving encouragement to others to not buy gold or suggesting a boycott of purchasing gold.
Regards,
Ethan
Last edited by CM Malreyn; Yesterday at 13:16.
While I can understand that GG doesn't like bad publicity, this kind of heavy handed. When, where and how I spend my hard earned cash is entirely up to me. 99% of the time, if I'm not happy with the service or item(s) purchased, I am able to voice my displeasure. If I feel I am not getting my money's worth, I am able to contact the seller/provider and let them know that their product/service isn't worth my money.
I realize I don't have to buy gold if I dont' want to. That's not the point. I would buy gold, a ton of it if I felt it was worth it. (and not being forced down my throat everytime I log on)
Signed "a player with no blue stuff" on my farm.
Comments
What will immediately be shut down now is any attempt by a member to persuade another to not buy gold.
Kat.
Honestly, i think you have misunderstood what that thread was about and my response to it.
As Kat Nip has already pointed out that is not what I am saying. Of course you are welcome to share your opinions and thoughts with us, thats part of the reson why we have this forum. The point is though that we will not allow players to use our own website to try and organise a boycott in order to blackmail us into changing something in the game. If you do not wish to purchase gold then that is the decision and I respect that. However, if you start telling others to do the same to force through changes then the thread will be deleted.
Regards,
Ethan.
Interestingly GG is happy to create numerous game initiatives designed to encourage people to buy gold, but is upset by a few miffed posters who think their tactics are greedy, maybe they are fretting because people are buying less gold!!!
And I understand people aren't happy about some things in this game, there's a few things I'd rather see changed as well, but most of the people who participated in that thread, have been playing for quite a bit, so there must be many reasons why they DO play this game.
And if they boycott GGS's income, they will have to fire all the designers and we won't get anything anymore.
No designers, means no more updates, means that the game will eventually die, which would be silly just because people don't like a few features in the game .
The naive and silly remark by CM Malreyn, that GGS "will not allow any further threads that may be seen as giving encouragement to others to not buy gold or suggesting a boycott of purchasing gold" is another example of the ineptitude of GGS at maintaining a happy paying customer base. Simply put GGS is shouting "WE DO NOT KNOW HOW TO RUN A BUSINESS" and they are unwilling to accept suggestions and criticism from their most important fans - paying customers.
So yes, this thread topic is accurate - "Ouch, we got told". GGS has told us to take our time, support, and money elsewhere.
Why?
Explain, please.
You may have seen it that way, but it also serves the purpose of gathering support for possible action.
I could not disagree with you more on that point. It has no connection to that at all, i am just trying to put out the message that we will not allow you to do that hear. If you owned a shop would you allow people to stand in your shop and suggest that maybe people shouldn't buy there? We are willing to accept suggestions and criticism from the players and that is being passed on to the development team
If you honestly think that is what this is about then either i haven't made my point clear or you have misunderstood it.
Please see above!
Regards,
Ethan
I don't know what composter upgrade you are talking about. If you PM me a link to the topic i will take a look at it.
All of these have already been discussed in the sticky thread for suggestions. Shared construction slots would also be included in having a second build slot, but i'll see what i can find out to confirm it.
As i believe has already been stated elsewhere, just because an item has been suggested does not necessarily mean it will not be included even if you personally believe it would make the game better. At the end of the day if you want information ask me or the moderators for it!
Regards,
Ethan
I mean, come on, that poll was there for MORE then 2 months, and now suddely it is not appropiate? Thats how interested they are, look at the forum once every 2 months perhaps, see if players have some complaints, pffffftt...
This is exactly what I've been commenting in some other threads. The idea that the development team actually considers the suggestions that come from this forum is an illusion. Will they assign people to sit down and listen to the suggestions? Yes. Will they seriously consider them? No. They might go ahead and include a couple of things here and there but nothing that will deviate the development team from their planned production schedule. Development teams always have a production plan in place that sets what is going to be delivered and approximately when it will be delivered. Once they complete that, they'll just go back to drawing board and start fresh for a whole new game. It's easier to start something new than to fix/drastically change something already existing.
To be honest this thread existed before there were any rules about it not being allowed. Does that mean we don't listen? No not at all.
As i have said that is completely fine. It is totally your decision if you choose to buy gold or not.
Quite honestly how much consideration it gets depends on how it fits into the plans for the game. Big Farm is still a fairly new game and so therefore not many ideas have been added, but there have been plenty added in on other games. Not all suggestions get accepted by the project team, but i can tell you that the ones which are accepted are carefully considered. That doesn't mean that they will be included if they can't be made to fit.
I think the main thing to remember here is that we welcome your suggestions, but that is what they are - "suggestions". They are not demands and ultimately it is down to the designers if they wish to include them or not. That does not means that suggestions are not considered, but just because it doesn't get added to the game does not mean it wasn't considered and discussed. We'd love to be able to include all your suggestions, but then it is impossible for us to predict where the game will be headed in a years time. All i'm trying to say here is that if you don't want to purchase gold for whatever reason then that is your decision to make, but don't make threads telling others to do the same just because you are not happy that we haven't used an idea.
Regards,
Ethan
This isn't about holding out just because we think our ideas aren't part of the game. I think people understand here that the suggestions they give out aren't always going to make it into the game. What you guys are failing to understand is that you have fundamental flaws in the game right now that are costing people valuable time, money (both virtual and real) and causing, at times, an unpleasant experience. People have been losing gold left and right because they accidentally hit the skip button on their buildings when the options come up. It has been asked several times that something be changed about that and suggestions have been made. This has been going on for months and not only has GGS not done anything about it, but they don't even try and work something out with the people who have lost gold that way. When is GGS going to accept a flaw in that design and change it? Instead we get things like updated fences, pranking/gifting, camping, etc.
People love this game and that is the reason they are so passionate about the things they protest. Don't continue giving people more reasons to leave.
I think it is pretty great that a post such as this, indeed encouraging people not to buy gold, has existed for so long and that the CM team actually took the time to answer in it a couple of times. I personally would've closed it a long time ago!
Ofcourse a good business listens to their customers and I believe we do get listened to. But there is no way in this part of the universe that they can keep every customer happy! I really liked Malreyns reply saying that you don't want people standing in your shop telling other people not to buy there. I would kick those people out of my shop too, and of they'd continue on the sidewalk, I'd kick them there too!
We are still encouraged to voice our opinions, but no rebellious posts anymore, that suggest to others not to buy gold anymore as well. I did not agree with that poll at all and I am not even sure if I answered somewhere there or just voted I will keep buying gold.
I don't buy much gold, my bank account does not allow me to, but I do buy from time to time, because I like the game! Yes ofcourse there are some things I'd really like to see changed, but I am not going to demánd that, or as a matter of fact trying to blackmail the developpers into changing those things.
And about being heard: I once suggested goats, and they are here!! Being a very modest woman, I ofcourse believe they were put into the game because of my suggestion
The thread has been archived but my suggestion was the following:
Suggestion: Composter Levels 4&5, unlock super humus production
Currently we have 3 levels of composter. These are shown, followed by the proposed levels in red. The table includes columns for the idea of producing super humus which would be unlocked at level 4.
[size=3] HUMUS [color=red]SUPER HUMUS[/color] Level, Game Level, Leaves, Time, Maximum, [color=red]Leaves, Time[/color] 1 07 20 4:00 02 2 23 18 2:30 04 3 41 16 1:30 08 [color=red]4 53 14 0:55 14 60 4:00 5 63 12 0:35 22 54 2:30[/color][/size]Hopefully this will deal with those "suffering" a surplus of leaves.
I am so tired of it all.
**ARCHIVED? and they know nothing about the topic? hehe
gosh here it goes: I found one i forgot about too. There are lots.
http://en.board.goodgamestudios.com/bigfarm/showthread.php?57424-POOP-AND-LEAVES!!!!!-And-a-possible-village-marketplace&highlight=composter+upgrade
http://en.board.goodgamestudios.com/bigfarm/showthread.php?53744-Leaves&highlight=composter+upgrade
http://en.board.goodgamestudios.com/bigfarm/showthread.php?49120-What-to-do-with-overload-off-leaves&highlight=composter+upgrade
http://en.board.goodgamestudios.com/bigfarm/showthread.php?45858-Composter-not-keeping-up&highlight=composter+upgrade
EACH link is started by a different person. And there are several threads where it is mentioned as well--I think Ezio auditore has it on at least one of them.
This is NOT the only topic that has been largely ignored. But ok.
Actually I would disagree there. We are aware that there are problems with the game but just because they don't get instantly fixed doesn't mean that we don't care about them. I think we will have to agree to disagree on the "skip" button. I've seen it before where players make out that its our fault because we don't put in confirmations and protection against pressing it rather than accepting responsibility because they pressed it. You have to look at it from both sides. If you wanted to use the skip button a lot to quickly grow and had to keep clicking confirmations every 2 seconds would you be happy about that?
Hi aussiefarmgal, I think there are two possible issues here. The first is as you mentioned, suggestions being made over and over again. In some cases I’m sure that some of these have already been answered but because people have not searched the forum first then maybe there wouldn't be so much disappointment and feeling that suggestions have been ignored. It would also be easier from our point of view if people kept suggestions in a single thread per idea rather than 5 threads all for the same thing. Secondly, the meeting with the development team only happen every couple of weeks. Since there is no way for me to pass these suggestions on until that meeting then there may be delays in getting the information back to the community between the meetings. It is also harder for me to find the good suggestions if people keep creating new threads for the same ideas of continuing to suggest things that we have already said won't be put in. However, i do take your feedback on board and will see what we can do to improve the process.
Hi Rusty Farmer, I'm sorry, but I can tell you right away that this is not a suggestion that would not be included. There are always going to be items that you can only get for gold and it will stay that way since we do want players to have reasons to purchase gold. By increasing the availability of super humus it effectively starts to impact on the balance of the game. If we included that then people would start wanting to be able to produce all the other super versions and suddenly there is no reason to use the normal ones anymore.
monica79538,
I am sure you are aware that i have only been with this community for just over a month. As much as i would love to go through and read everything on the forum that is just simply not possible for me. You can't expect me to know about every single thing and then complain when i am not familiar with something that as you pointed out was started months ago. I accept the fact that suggestions have been missed and i will talk to the moderators and see if we can find a better way to handle them all.
Regards,
Ethan
I realized that the players have no say,,,,nothing belongs to us, and the games are there to make profit...HUGE profit in shortest possible time before the game shuts down and they start another game. I now play with a totally different approach to it. I spend no Gold right now, but if i find it worthwhile i MIGHT buy some Gold to give me a little advantage later on. I know the realities of it now, and i am thankful for what is given me for free as long as the game is still running. Then i will move on to the next game without feeling the way i did when my miniworld was shut down back then.
I think GGS would benefit from letting their players say what they want to regarding buying Gold in the Game. GGS will make a lot of money from those who cant resist anyway... Better to have happy costumers then unhappy ones. I think people arent that easily led on by others...they are capable of making their own decicions
Actually Soneeya, you've made a very good observation there. It's not as simple as simply making a change, but also to consider the knock on changes that the change would have both inside the game and in the expectations of the player.
What makes you think i haven't read them? I've read through each of those threads (even though the only mention of the topic in it was because you posted it there) but i have no updates to give at the moment. All I know at the moment is that the idea of having a second composter has already been made but was not accepted into the game. I would imagine that given this idea is very similar that it would be the same, but i will foward it on.
Regards,
Ethan.
I have to agree with CM Marleyn, it would make you click too much, if you want to win a mission with gold